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Highly organized and results-driven Executive Virtual Assistant with over 10 years of experience in BPO, remote operations, and administrative support. Skilled in executive assistance, calendar and email management, client coordination, workflow optimization, documentation, and daily business operations. Experienced in supporting Australian and international businesses, managing multiple accounts, coordinating teams, and ensuring efficient execution of business priorities. Resourceful, proactive, and committed to delivering reliable executive and operational support.

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With nearly three years of experience supporting a U.S.-based physical therapy practice, I handle healthcare administrative operations that require accuracy, follow-through, and familiarity with insurance processes. My work includes verifying patient eligibility and benefits, processing prior authorizations, monitoring authorization approvals and denials, reviewing clinical documentation, managing EMR records, and coordinating patient-related administrative tasks. Beyond healthcare, I have experience in B2B and B2C cold calling, lead generation, appointment setting, and customer outreach across different industries. I understand the importance of keeping operations moving, following up on pending tasks, and resolving administrative issues without constant supervision. I bring a combination of healthcare administration knowledge, client communication, and hands-on operational support.

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I am interested in the Medical Virtual Assistant position at your company. As a career shifter, I am keen to apply my healthcare knowledge, BPO experience, and customer service skills to a meaningful role in virtual healthcare. I am a highly motivated, adaptable, and detail-oriented individual who is willing to learn new systems, software, and workflows. I am particularly interested in becoming a Medical Virtual Assistant because it allows me to combine my healthcare background with my communication, administrative, and customer service experience while continuing to grow professionally. I would welcome the opportunity to contribute my skills and experience to your team. I am confident that my healthcare BPO background, pharmacy education and internship, international work experience, and willingness to learn would allow me to become a reliable and valuable member of your organization. Thank you.

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Administrative & Operations Support | Payroll | Accounting | Client Service | 6+ Years' Experience Administrative and Operations Support professional with 6+ years of experience supporting business owners and teams across administration, payroll, accounting and customer service. Skilled in payroll processing for 300+ employees, accounts payable, invoice management, reconciliations, employee records and operational coordination. Experienced with Vanilla Payroll, Sage One, Sage Evolution, QuickBooks, Excel, Trello and Asana. A proactive, detail-oriented and dependable professional who takes ownership, works independently and manages competing priorities effectively. Committed to delivering accurate, efficient and reliable support while anticipating business needs and ensuring tasks are followed through from start to finish.

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With 3 years and 6 months of hands-on experience in the fast-paced BPO industry handling dynamic healthcare accounts, I bring corporate-grade reliability and organization straight to your business. Most recently, as a Billing and Benefits Specialist, I took the administrative burden off healthcare providers by managing insurance verifications and claims-related processes for them. This background shaped my adaptability, fast-paced multi-tasking, and commitment to accuracy. On the other hand, I also leveraged self-taught video editing skills—utilizing tools such as Canva and Filmora, to produce engaging visual content. By transforming a creative passion into a dependable skillset, I have consistently delivered polished and creative video projects. Now, as a Virtual Assistant, I use these exact skills to bring corporate-level organization, efficiency, and peace of mind to my clients' businesses

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I am a virtual assistant based in the Philippines with two years of remote experience at Outsource USA, supporting US patients and providers. I handled 50 to 80 inbound and outbound calls a day for a 350+ patient panel, including patient intake, follow-up, faxing and checking faxes, creating orders, and processing patient reorders. I checked insurance eligibility in ePACES and DVS, retrieved Certificates of Medical Necessity from physicians offices by fax and phone follow-up, and submitted and followed up on New York Medicaid claims in ePACES, including reading EOBs and correcting and appealing denied claims. I worked daily in Brightree and used GoTo Connect for calls. As a Student Wellness Coach at BYU-Hawaii, I confirmed appointments, prepared client charts in Squarespace, and worked with clients one on one on stress and sleep management. I am HIPAA trained and I follow up until the work is done.

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I am dedicated, organized and hard-working person that would help clients with their administrative and front or back-office tasks to improve workflow and save time. Skills: Management Skills Communication Oral and Written Customer Service Data Analysis Rapport Building Time Management Leadership Appointment Setting

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Customer Service Professional and Virtual Assistant with over 14 years of experience in the BPO industry, specializing in customer service, sales, technical support, team leadership, and performance management. Throughout my career, I have consistently delivered exceptional customer experiences, resolved complex concerns, and built strong client relationships while helping organizations achieve their business goals. My background includes extensive experience in customer support, sales, technical troubleshooting, coaching, quality assurance, workforce management, and team development. As a Team Leader, I successfully managed and mentored teams, monitored key performance indicators, conducted coaching and quality audits, and implemented process improvements to drive operational excellence. As a Customer Service, Sales, and Technical Support Specialist, I provided effective solutions to customer concerns while consistently meeting performance and sales targets. I am highly skilled in communication, problem-solving, multitasking, data management, customer relationship management, and working with various platforms and systems in fast-paced environments. My ability to adapt quickly, learn new processes, and work collaboratively has enabled me to succeed across multiple roles and industries. Today, I am leveraging my extensive BPO experience to provide professional Virtual Assistant services. I am committed to helping businesses improve efficiency, deliver outstanding customer experiences, streamline daily operations, and achieve sustainable growth. If you're looking for a dependable, detail-oriented and results-driven professional who can support your business and customers with excellence, let's connect.

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Philippine Registered Nurse with clinical training across hospital and community healthcare settings and Medical Virtual Assistant training in medical transcription, live scribing, medical terminology, and EHR documentation standards. Brings a patient-centered approach, strong attention to detail and an understanding of confidential health information. Seeking an entry-level Medical Virtual Receptionist role supporting patient communication and smooth clinic operations.

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Detail-oriented and reliable professional with knowledge of patient records, and administrative support. Skilled in handling confidential information, maintaining accurate documentation, and providing professional patient communication. Eager to learn and contribute to a healthcare team.

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Skilled automotive technician in diagnostics,repairs & customer service.Reliable and results-driven.

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I have experience in healthcare customer service, general customer support, and appointment setting, with a background at Conduent, Teleperformance, and J Clinic International. I am skilled in handling customer inquiries, providing accurate information, managing appointments, resolving concerns, and maintaining confidentiality when dealing with sensitive information. I am adaptable, detail-oriented, dependable, and comfortable working in fast-paced environments. I am eager to contribute my communication, organizational, and problem-solving skills while continuously learning and growing in a remote work environment.

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Detail-oriented and highly organized medical virtual assistant with a strong commitment to passionate patient care and HIPAA compliance.Skilled in supporting healthcare professionals by managing patient communication, portal triage, EHR systems, appointment coordination, insurance verification, handling inbound and outbound patient calls, and medical documentation.Known for delivering empathetic patient interaction while reducing the administrative burden that drains clinical team time, revenue, and operational efficiency.Adept at maintaining compliance, safeguarding patient data, and streamlining daily operations to help healthcare providers focus on quality patient care.

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Highly experienced and results-driven professional with over 15 years of experience across customer service, sales, business development, administration, intake coordinator and client relationship management. I bring a strong track record of supporting international clients, managing customer interactions, generating leads, converting opportunities and delivering results in fast-paced, target-driven environments. My expertise includes inbound and outbound sales, customer retention, appointment setting, lead qualification, CRM management, data entry, administrative support, medical support/billing and remote customer operations. I am confident communicating with international customers, particularly within the US market, and understand the importance of professionalism, accountability, time management and delivering a consistent customer experience. With strong problem-solving abilities, excellent attention to detail and the ability to work independently with minimal supervision, I adapt quickly to new systems, processes and technologies. I am a self-motivated, reliable professional who combines commercial awareness with a customer-first approach and is committed to contributing to business growth, operational efficiency and long-term client satisfaction.

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Skills and Experience; • IT & Networking: Proficient in TCP/IP, VLAN configuration, firewall management, network troubleshooting, and VOIP systems. Backed by specialized training in Cisco Meraki Networking and Microsoft Azure Network Administration. • Technical Software & Cloud Tools: Experienced with MS Office 365, Google Drive, OneDrive, Entra ID, Odoo, Slack, Trello, VMware/VirtualBox, Mikrotik, Synology, and AI productivity tools (Claude AI, Gemini AI, ChatGPT, MS 365 Copilot). • Project Management: Skilled in end-to-end project lifecycles, site supervision, budget planning, vendor negotiation, subcontractor oversight, risk mitigation, and snag resolution. • Administration & Communication: Expert in diary management, meeting coordination, travel arrangements, meticulous digital filing, stakeholder liaison, executive reporting, and maintaining a 100% email response rate. • Financial & Compliance: Grounded in basic accounting principles, project budgeting, cost reconciliation, procurement, expense tracking, invoice management, tender documentation, and regulatory compliance maintenance. I would be a great hire because of the below; • Dual-Threat Technical & Administrative Acumen: I bridge the gap between heavy technical execution (networking, cloud migration, server management) and high-level administrative excellence (office management, executive reporting, compliance). This allows me to step into multifaceted roles and immediately add value across technical and operational departments. • Quantifiable Impact & Efficiency Gains: I have a proven record of driving operational excellence, demonstrated by my ability to reduce material procurement costs by 40% through strategic supplier sourcing and cut document retrieval times by 70% by designing efficient digital filing systems. • Demonstrated Adaptability & Leadership: Across construction sites, IT helpdesks, telecommunications rollouts, and retail environments, I have successfully led cross-functional teams, negotiated with stakeholders, enforced strict safety protocols, and managed complex logistics under tight deadlines. • Commitment to Continuous Upskilling: My recent certifications in Cisco Meraki Networking and Microsoft Azure Network Administration (earned in [phone hidden]) show that I actively maintain cutting-edge technical knowledge in modern enterprise IT infrastructure.

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Hi, I’m a reliable remote support professional experienced in **data entry, appointment setting, online research, and administrative support**. I help businesses keep their data organized, find potential leads, and handle routine tasks that take valuable time away from core business activities. What you get: accurate work, organized information, consistent support, and fewer repetitive tasks on your plate—helping you save time, stay focused, and keep your daily operations moving. :)

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Dear Hiring Manager, I hope this email finds you well. My name is Mary Abbygail Pasion, and I am a dedicated professional with a background in International Travel and Tourism Management and experience in administrative support, customer service, operations, inventory management, and financial advising. I have developed strong skills in communication, organization, research, documentation, coordination, and client relationship management. I am also involved in content creation and continuously expanding my knowledge in business, marketing, and professional development. Currently, I am pursuing my Master's degree in International Business at De La Salle–College of Saint Benilde, further strengthening my understanding of business management and global operations. I am eager to contribute my skills, adaptability, and willingness to learn to an organization where I can grow professionally and create meaningful value. Thank you for your time and consideration. I look forward to the opportunity to connect with you. Best regards, Mary Abbygail Pasion

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I am a detail-oriented and passionate professional with 4 years of experience in Medical Billing and 2 years in Social Media Management, working with US and Australian clients in both BPO and VA setups. I am well-versed in HIPAA compliance, medical billing, insurance verification, claims and denial management, collections, patient communication, EMR systems, and insurance portals. I also have experience handling business and personal social media accounts. I am proactive, trustworthy, dependable, and comfortable working in fast-paced environments. I have excellent customer service skills, can work with minimal supervision, and always take initiative. I am fully equipped with reliable backup devices and am open to exploring other fields where I can grow, learn, and contribute my skills.

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Licensed Registered Nurse in the Philippines, with several years of experience in both hospital care and remote healthcare support. Over the past few years, worked as a Prior Authorization Specialist supporting U.S. healthcare providers. Responsibilities included reviewing clinical documentation, verifying insurance eligibility and benefits, processing prior authorizations, and coordinating with providers to resolve issues affecting patient care. Very comfortable working with different EHR systems, especially Athena Health, used extensively in previous roles. Someone who can work independently, figure things out on his own, and adapt quickly to new systems and workflows. Before working remotely, gained clinical experience in different hospitals in the Philippines. That gave a strong foundation in patient care, medication management, medical documentation, and communicating with patients and healthcare professionals.

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I am an adaptable professional with solid experience in administration, medical billing, and marketing support within the healthcare and orthotics field. I handle both detailed tasks and creative work with ease, and I communicate clearly in team or independent settings. I stay calm under pressure, follow through reliably, and take pride in producing consistent, high-quality work. I am committed to growing my skills and supporting smooth operations and strong client relationships.

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