Catherine

Sales Development & Digital Marketing Specialist

Catherine

ID Verified
800/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a sales, lead generation, and digital marketing professional who combines hands-on commercial experience with a strong analytical foundation. I currently work as a Sales Development Representative, sourcing, qualifying, and nurturing leads across email and LinkedIn, while keeping CRM data clean and pipeline visibility high. Before that, I founded and ran FitiglamZ, a D2C e-commerce brand, from the ground up building it to 25% organic traffic growth, a 22% repeat purchase rate, and 13% year-...

Top Skills

Google Sheets (Advanced) · 5 yearsData Entry · 4 yearsResearch & Information Gathering · 4 yearsTechnical Writing · 4 yearsActiveCampaign · 3 years

Skills & Expertise

AI & Automation

ZapierIntermediate
PerplexityBeginner
n8nBeginner
RPA ToolsBeginner
Workflow AutomationBeginner

Content & Writing

Technical WritingAdvanced
CopywritingAdvanced
Email CopywritingAdvanced
Product DescriptionsAdvanced

Customer Success

Social Media SupportAdvanced
Email SupportAdvanced
Technical SupportAdvanced
LiveChatAdvanced
Lead ManagementIntermediate
Phone SupportIntermediate
ZendeskIntermediate

Data & Analytics

Google Sheets (Advanced)Expert
Excel (Advanced)Advanced
SQLAdvanced
TableauAdvanced
Data VisualizationAdvanced
Google Analytics 4Advanced
SegmentAdvanced
Power BIIntermediate
A/B TestingIntermediate

E-commerce & Marketplace

Facebook MarketplaceAdvanced
WooCommerceAdvanced
Product Listing OptimizationAdvanced
Order ProcessingAdvanced
Inventory ManagementAdvanced
Marketplace SEOAdvanced
Order FulfillmentAdvanced
WordPressAdvanced
ShopifyIntermediate
Amazon FBAIntermediate
EtsyBeginner
Print on DemandBeginner
DropshippingBeginner

Marketing & Growth

Meta Ads (Facebook/Instagram)Advanced
Content MarketingAdvanced
Google AdsAdvanced
Facebook Business ManagerAdvanced
Email MarketingAdvanced
Content StrategyAdvanced
Instagram GrowthAdvanced
Community ManagementAdvanced
Social Media AnalyticsAdvanced
HubSpotAdvanced
MailchimpAdvanced
KlaviyoAdvanced
Hootsuite/BufferAdvanced
ActiveCampaignAdvanced
Semrush/AhrefsAdvanced
Google Tag ManagerIntermediate
Pinterest AdsIntermediate
ChatGPT for MarketingIntermediate
LinkedIn OptimizationIntermediate
Twitter/X ManagementIntermediate
Influencer OutreachIntermediate
LinkedIn AdsBeginner
Conversion Rate OptimizationBeginner

Sales & Business Development

Lead GenerationAdvanced
Cold Email OutreachAdvanced
Proposal WritingAdvanced
Linkedin OutreachAdvanced
B2C SalesAdvanced
NegotiationAdvanced
Sales PresentationsAdvanced
Warm Outreach & Appointment SettingAdvanced
Zoho CRMAdvanced
Apollo.ioAdvanced
Hunter.ioAdvanced
Cold CallingIntermediate
Sales Funnel ManagementIntermediate
SalesforceIntermediate
B2B SalesIntermediate
Account ManagementBeginner

Specialized Skills

Online Course CreationBeginner
Technical TrainingBeginner
Curriculum DevelopmentBeginner
Coaching & MentoringBeginner

Virtual Assistance & Admin

Research & Information GatheringAdvanced
Data EntryAdvanced
Calendar ManagementAdvanced
Email ManagementAdvanced
Document ManagementAdvanced
CalendlyAdvanced
Travel PlanningAdvanced
TrelloAdvanced
ClickUpAdvanced
AsanaIntermediate
NotionIntermediate
Monday.comIntermediate
JiraIntermediate
AirtableBeginner

Work Experience

Sales Development Representative

Metal Production

May 2026 - Present

Key Achievements:

Reached out to 200+ prospective clients per month across email and LinkedIn securing qualified technical meetings at a 20%+ conversion rate.

CopywritingEmail CopywritingTechnical WritingLead ManagementEmail SupportEmail MarketingLead GenerationCold Email OutreachProposal WritingSales Funnel ManagementNegotiationWarm Outreach & Appointment SettingSales PresentationsZoho CRM

FitiglamZ

Founder and Owner

May 2022 - Jun 2025

Key Achievements:

Grew organic website traffic by 25% and cut customer acquisition cost by 27% by building data-driven audience segments from GA4 and Meta Analytics.

Product DescriptionsLanding Page CopySocial Media SupportTechnical SupportPhone SupportA/B TestingGoogle Analytics 4Excel (Advanced)Google Sheets (Advanced)Facebook MarketplaceProduct Listing OptimizationOrder ProcessingInventory ManagementOrder FulfillmentMarketplace SEOWordPressMeta Ads (Facebook/Instagram)Google Tag ManagerLinkedIn AdsContent MarketingGoogle AdsFacebook Business ManagerConversion Rate OptimizationEmail MarketingInstagram GrowthCommunity ManagementContent StrategyChatGPT for MarketingSocial Media AnalyticsActiveCampaign

Research and Writing

Freelance

Apr 2020 - Apr 2022

Key Achievements:

Delivered structured market research and competitive analysis across multiple concurrent client engagements, consistently meeting deadlines across consumer goods, technology, and retail sectors.

Technical WritingEmail CopywritingCopywritingResearch & Information Gathering

IT Officer

Ndima Tea Factory

Jan 2017 - Mar 2020

Key Achievements:

Cut IT vendor costs by 28% and downtime by 56% over 12 months by building a total cost of ownership analysis that exposed 34% excess spend.

Technical SupportExcel (Advanced)SQLData VisualizationTechnical TrainingOnline Course CreationCurriculum Development

Quick Stats

Age34 years
English LevelFluent
Other Languages
EnglishFluent
ID VerificationVerified
Portfolio
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Certifications

Data Analytics Methods for Marketing
Marketing Analytics Foundation
Google Analytics GA4
Automation Business Analysis: Concepts and Principles
Google Project Management Certificate
Analysis for Business Systems
Cisco Certified Network Associate (CCNA)

Education

Master's Degree

University of Lille

2025 - present

Master's Degree

University of Nairobi

2017 - 2023

Bachelor's Degree

Meru University of Science and Technology

2012 - 2016