Catherine

Sales Development & Digital Marketing Specialist

Catherine

ID Verified
800/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a sales, lead generation, and digital marketing professional who combines hands-on commercial experience with a strong analytical foundation. I currently work as a Sales Development Representative, sourcing, qualifying, and nurturing leads across email and LinkedIn, while keeping CRM data clean and pipeline visibility high. Before that, I founded and ran FitiglamZ, a D2C e-commerce brand, from the ground up building it to 25% organic traffic growth, a 22% repeat purchase rate, and 13% year-...

Top Skills

A/B Testing · <1 yearAccount Management · <1 yearActiveCampaign · <1 yearAirtable · <1 yearAmazon FBA · <1 year

Skills & Expertise

AI & Automation

MidjourneyBeginner
Runway MLBeginner
PerplexityBeginner
ZapierBeginner
n8nBeginner
RPA ToolsBeginner
Workflow AutomationBeginner

Content & Writing

Technical WritingBeginner
CopywritingBeginner
Email CopywritingBeginner
Product DescriptionsBeginner
Landing Page CopyBeginner
UX WritingBeginner

Customer Success

Live Chat SupportBeginner
Social Media SupportBeginner
Email SupportBeginner
Technical SupportBeginner
Video SupportBeginner
Lead ManagementBeginner
Phone SupportBeginner
ZendeskBeginner
LiveChatBeginner
FreshdeskBeginner
IntercomBeginner

Data & Analytics

Excel (Advanced)Beginner
SQLBeginner
Google Sheets (Advanced)Beginner
TableauBeginner
Power BIBeginner
Data VisualizationBeginner
Google Analytics 4Beginner
A/B TestingBeginner
SegmentBeginner

E-commerce & Marketplace

ShopifyBeginner
Amazon FBABeginner
eBayBeginner
TikTok ShopBeginner
Facebook MarketplaceBeginner
EtsyBeginner
WooCommerceBeginner
GumroadBeginner
Product Listing OptimizationBeginner
Order ProcessingBeginner
Print on DemandBeginner
Inventory ManagementBeginner
Marketplace SEOBeginner
DropshippingBeginner
Order FulfillmentBeginner
WordPressBeginner

Marketing & Growth

Meta Ads (Facebook/Instagram)Beginner
Content MarketingBeginner
Google Tag ManagerBeginner
LinkedIn AdsBeginner
Google AdsBeginner
Pinterest AdsBeginner
Conversion Rate OptimizationBeginner
Facebook Business ManagerBeginner
Email MarketingBeginner
ChatGPT for MarketingBeginner
Content StrategyBeginner
Instagram GrowthBeginner
LinkedIn OptimizationBeginner
YouTube Channel ManagementBeginner
Community ManagementBeginner
TikTok GrowthBeginner
Twitter/X ManagementBeginner
Social Media AnalyticsBeginner
Influencer OutreachBeginner
HubSpotBeginner
MailchimpBeginner
KlaviyoBeginner
Hootsuite/BufferBeginner
ActiveCampaignBeginner
Semrush/AhrefsBeginner

Sales & Business Development

B2B SalesBeginner
Lead GenerationBeginner
Cold Email OutreachBeginner
Proposal WritingBeginner
Account ManagementBeginner
Linkedin OutreachBeginner
B2C SalesBeginner
Cold CallingBeginner
Sales Funnel ManagementBeginner
NegotiationBeginner
Sales PresentationsBeginner
Warm Outreach & Appointment SettingBeginner
SalesforceBeginner
Zoho CRMBeginner

Specialized Skills

Online Course CreationBeginner
Technical TrainingBeginner
Curriculum DevelopmentBeginner
Coaching & MentoringBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
Research & Information GatheringBeginner
Executive Assistant ServicesBeginner
Data EntryBeginner
Travel PlanningBeginner
AsanaBeginner
TrelloBeginner
NotionBeginner
Monday.comBeginner
ClickUpBeginner
JiraBeginner
AirtableBeginner

Work Experience

Sales Development Representative

Metal Production

May 2026 - Present

Key Achievements:

Reached out to 200+ prospective clients per month across email and LinkedIn securing qualified technical meetings at a 20%+ conversion rate.

CopywritingEmail CopywritingTechnical WritingLead ManagementEmail SupportEmail MarketingLead GenerationCold Email OutreachProposal WritingSales Funnel ManagementNegotiationWarm Outreach & Appointment SettingSales PresentationsZoho CRM

FitiglamZ

Founder and Owner

May 2022 - Jun 2025

Key Achievements:

Grew organic website traffic by 25% and cut customer acquisition cost by 27% by building data-driven audience segments from GA4 and Meta Analytics.

Product DescriptionsLanding Page CopySocial Media SupportTechnical SupportPhone SupportA/B TestingGoogle Analytics 4Excel (Advanced)Google Sheets (Advanced)Facebook MarketplaceProduct Listing OptimizationOrder ProcessingInventory ManagementOrder FulfillmentMarketplace SEOWordPressMeta Ads (Facebook/Instagram)Google Tag ManagerLinkedIn AdsContent MarketingGoogle AdsFacebook Business ManagerConversion Rate OptimizationEmail MarketingInstagram GrowthCommunity ManagementContent StrategyChatGPT for MarketingSocial Media AnalyticsActiveCampaign

Research and Writing

Freelance

Apr 2020 - Apr 2022

Key Achievements:

Delivered structured market research and competitive analysis across multiple concurrent client engagements, consistently meeting deadlines across consumer goods, technology, and retail sectors.

Technical WritingEmail CopywritingCopywritingResearch & Information Gathering

IT Officer

Ndima Tea Factory

Jan 2017 - Mar 2020

Key Achievements:

Cut IT vendor costs by 28% and downtime by 56% over 12 months by building a total cost of ownership analysis that exposed 34% excess spend.

Technical SupportExcel (Advanced)SQLData VisualizationTechnical TrainingOnline Course CreationCurriculum Development

Quick Stats

Age34 years
English LevelFluent
Other Languages
EnglishFluent
ID VerificationVerified
Portfolio
🔒

Certifications

Data Analytics Methods for Marketing
Marketing Analytics Foundation
Google Analytics GA4
Automation Business Analysis: Concepts and Principles
Google Project Management Certificate
Analysis for Business Systems
Cisco Certified Network Associate (CCNA)

Education

Master's Degree

University of Lille

2025 - present

Master's Degree

University of Nairobi

2017 - 2023

Bachelor's Degree

Meru University of Science and Technology

2012 - 2016