Khate

Bank Operations Specialist

Khate

ID Verified
1,400/mo
Mandaue City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Certified Bookkeeper and financial operations specialist with a Bachelor of Science in Management Accounting and diverse experience across banking, fraud risk analysis, and virtual assistance. Skilled in SAP-driven payments, vendor account verification, and compliance under the EMEA region, with proven expertise in fraud prevention, risk control, and process improvement. Adept at managing professional communications, client support, and data security while leveraging technological proficiency in...

Skills & Expertise

Customer Success

Content & Writing

Data & Analytics

Design & Creative

CanvaBeginner

E-commerce & Marketplace

Human Resources

TimekeepingBeginner

Real Estate Operations

Sales & Business Development

Specialized Skills

OnboardingBeginner

Work Experience

Customer Service Representative

Sykes Asia Inc

Dec 2019 -

Job Responsibilities:

Consistently delivered high-quality customer support by handling high-volume financial inquiries with clarity and accuracy, successfully processing complex insurance claims, and maintaining workflow continuity as Officer-in-Charge during management absences, which improved team performance and client satisfaction.

Phone SupportDocument ManagementResearch & Information Gathering

Senior Fraud and Risk Analyst

TasksEveryday

Jun 2021 - Feb 2024

Job Responsibilities:

“Strengthened fraud prevention for a global e-commerce platform by detecting suspicious activity and emerging risk trends, collaborating with compliance teams to implement proactive risk controls, and safeguarding customer trust while reducing potential financial losses.

Live Chat SupportRisk ManagementZoho CRMZillow Premier AgentLinkedin OutreachLegal ResearchDocument ManagementResearch & Information Gathering

Quick Stats

Age27 years
GenderFemale
English LevelConversational
ID VerificationVerified
Portfolio
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Certifications

Introduction to Bookkeeping