Alfa

Customer Service Guru | REVA | MedVA

Alfa

ID Verified
1,000/mo
Cebu, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

WHY ME? - 10 years of experience as a Virtual Assistant - Eager, fast learner focused on growth - Detail-oriented and highly organized - Strong problem-solving mindset - Collaborative team player and effective leader - Committed to client satisfaction and quality results

Top Skills

B2C Sales · 10 yearsPhone Support · 10 yearsEmail Support · 8 yearsLive Chat Support · 8 yearsFacebook Business Manager · 7 years

Skills & Expertise

Customer Success

Phone SupportExpert
Live Chat SupportExpert
Email SupportExpert
Ticket ManagementAdvanced
ZendeskAdvanced
LiveChatAdvanced
Social Media SupportIntermediate
Technical SupportIntermediate
FreshdeskIntermediate

E-commerce & Marketplace

Order ProcessingAdvanced
Order FulfillmentAdvanced
DropshippingAdvanced
TikTok ShopIntermediate
ShopifyIntermediate
Amazon FBAIntermediate
Facebook MarketplaceIntermediate
EtsyBeginner

Sales & Business Development

B2C SalesExpert
B2B SalesExpert
Cold CallingExpert
Lead GenerationExpert
SalesforceExpert
Zoho CRMAdvanced
Cold Email OutreachIntermediate

Virtual Assistance & Admin

AsanaExpert
CalendlyExpert
AirtableAdvanced
Calendar ManagementIntermediate
Email ManagementIntermediate
Research & Information GatheringIntermediate

Specialized Skills

Telehealth SupportExpert
Medical BillingIntermediate

Real Estate Operations

MLS ManagementIntermediate
Real Estate ListingIntermediate
Zillow Premier AgentIntermediate
AirbnbIntermediate
VrboIntermediate

Marketing & Growth

Facebook Business ManagerExpert
GoHighLevelExpert
ChatGPT for MarketingExpert
Google AdsAdvanced
Email MarketingIntermediate
Influencer OutreachIntermediate
HubSpotIntermediate

Quick Stats

Age32 years
English LevelFluent
ID VerificationVerified

Education

Bachelor's Degree

Accountancy

2010 - 2011