Executive VA | Account Manager | Administrative SupportExecutive VA | Account Manager | Administrative Support
Abegail
ID Verified$1,000
per month
($6/hour)
Profile Description
Hi, I'm Abegail — the VA your business didn't know it was missing. In 4+ years, I've managed 35+ corporate accounts, turned frustrated clients into loyal ones, and maintained 95%+ satisfaction without breaking a sweat. I learn your tools fast, follow up without being asked, and treat your business like it's my own — minus the equity ask. Organized, warm, tech-savvy, and genuinely invested in your success. Let's work together.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
AI & Automation
Content & Writing
Data & Analytics
E-commerce & Marketplace
Finance & Accounting
Marketing & Growth
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Client Service Analyst and Account Manager
Foundever - Fiserv
Mar 2025 - Apr 2026
Job Responsibilities:
As an Account Manager, I served as the main point of contact for corporate clients, ensuring their needs were addressed with care and efficiency. I managed client relationships, resolved escalations, and supported new account onboarding. To stay proactive, I held weekly follow‑up meetings to discuss ongoing issues and coordinated with internal teams to conduct research and verify details from thei...
Customer Service Specialist — Merchant Services & Consumer
Foundever - Fiserv
Jan 2024 - Feb 2025
Job Responsibilities:
In my role, I onboarded merchants and created clear SOPs that reduced recurring issues, making the process smoother for clients and easier for the team. I also handled sensitive cases such as disputes and fraud prevention with care and confidentiality, ensuring clients felt supported and protected. When issues needed further expertise, I guided clients to the appropriate department so their concer...
Front Desk & Administrative Associate
Corporate Innovators Baguio Inc. (CIBI)
Nov 2020 - Dec 2023
Job Responsibilities:
In my role, I handled guest interactions with care and professionalism, ensuring each client felt valued and supported. I guided them through payment options—whether in person or other methods—and confirmed that reservations were scheduled correctly. I also asked for references and noted any allergies to provide a safe and personalized experience. Beyond direct service, I trained staff to deliver...