Data and research specialistData and research specialist

Key Achievements:

Accurately process and post high-volume daily customer payments including ACH, wire transfers, credit cards, and checks in alignment with company policies and remittance details. • Receive, review, and process vendor invoices, ensuring accuracy, proper approvals, and complete supporting documentation before entry into the accounting system (Sage). • Perform end-to-end payment processes including wire transfers and ACH, maintaining a 99%+ accuracy rate across all transactions. • Investigate and resolve payment discrepancies including under/overpayments, duplicate payments, and deductions — collaborating with vendors and internal teams to obtain remittance details. • Support monthly bank reconciliations and AR subledger balancing to ensure complete audit-ready documentation. • Monitor aging reports proactively, flagging discrepancies, overdue balances, and outstanding items; maintain detailed documentation of research and resolutions. • Conduct regular vendor statement reviews and perform reconciliations to ensure account balances are accurate and up to date. • Maintain an up-to-date vendor master file, respond promptly to vendor and internal inquiries related to payments, balances, and reconciliations. • Partner with account receivables, treasury, and finance teams to support month-end and year-end close processes. • Identify and implement opportunities to improve data management processes, automate repetitive tasks, and increase overall accuracy and efficiency.

Key Achievements:

Review and moderate large volumes of user-generated content with 100% adherence to platform policies and accuracy standards. • Apply company and client-specific guidelines to ensure compliance and quality control in a fast-paced, high-volume environment. • Conduct rapid online research to verify facts, maintaining 99.9% content integrity across all reviewed material. • Utilize advanced internal tools and dashboards for classification, tagging, and data entry tasks. • Collaborate with QA and training teams to adapt to evolving content policies and deliver high-quality moderation outcomes. • Communicate clearly and professionally across internal channels; maintain consistent performance across rotational shifts under pressure.