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Profile Description

As a dedicated and results-driven Product Manager with a proven track record in the e-commerce sector, I specialize in guiding products from concept to successful launch and beyond, with a strong focus on the Shopify ecosystem. My expertise lies in developing and managing comprehensive product roadmaps, prioritizing features that align with business objectives, and leveraging data analytics to drive informed decision-making. I excel at cross-functional communication, translating complex technical requirements into clear, actionable plans for development teams, and articulating product vision to stakeholders. My analytical and solution-oriented approach, combined with a keen eye for detail and a deep understanding of customer empathy, ensures the delivery of impactful and user-centric e-commerce solutions. I am passionate about optimizing online store experiences and driving growth for Shopify merchants.

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Work Preference Remote Virtual Assistant or Customer Support role focused on administrative support, email and calendar management, customer communication, data entry, research, and operational support. Open to full-time, part-time, or freelance opportunities in fast-paced remote environments. Professional Summary Detail-oriented Virtual Assistant and Customer Support Professional with 4+ years of experience in administrative support, customer communication, data management, and remote operations. Skilled in inbox and calendar management, customer support, data entry, research, and task coordination. Proficient in Google Workspace, Microsoft Office, Trello, Asana, Notion, and AI productivity tools. Known for strong communication, organization, multitasking, and problem-solving skills with a commitment to delivering efficient support and excellent customer experience.

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CPA-K qualified Finance and Operations professional with over 10 years of experience spanning FMCG distribution, public sector finance, and running my own business. I bring hands on expertise in full cycle accounting, bookkeeping, budgeting, and reconciliations, with a track record of cutting month end close time, improving cash flow, and cleaning up messy books for growing businesses. Skilled in QuickBooks Online, Xero, and Advanced Excel. I've supported multi entity operations and remote finance functions with the same rigor as an in house controller. I'm available to provide reliable, detail driven virtual finance support, from daily bookkeeping to full financial reporting for businesses worldwide.

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Accounting and customer service professional with a BCom in Accounting and over 3 years of experience in bookkeeping, reconciliations, financial reporting and tax compliance, plus a strong background in customer support and guest relations. Skilled in QuickBooks, accurate record keeping and resolving client inquiries promptly, with a friendly, reliable approach to every task.

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Profile Description

- Managed full-cycle bookkeeping and produced monthly trial balances and financial reports for seven group entities across South Africa, Ireland, Latvia, Mexico, the United Kingdom, Brazil and Guernsey, ensuring accurate records for management decision-making. - - - Reconciled multi-currency bank and credit-card accounts (ZAR, EUR, USD, GBP, MXN) across seven banking platforms — including FNB, Standard Bank, AIB, Investec, Revolut, Swedbank and BBVA — supporting accurate month-end closes. Prepared and submitted VAT returns monthly for South Africa (VAT201) and bi-monthly for Ireland, maintaining compliance across two tax jurisdictions. Processed monthly payroll for approximately 20 South African employees via SimplePay, including PAYE, UIF and SDL administration, and managed reimbursement and payroll records for approximately 25 Ireland-based international consultants. - Managed accounts payable across six entities (book value approximately R5M), including purchase order creation, new stock item setup, supplier reconciliations and GRN processing. - - - - Managed accounts receivable across four entities (book value approximately R4M), including monthly invoice dispatch, client statements, payment reminder communications and suspension notices. Prepared monthly accrual and deferred income and expense journals for four entities (South Africa, Ireland, Mexico, Latvia) and maintained fixed-asset registers with depreciation calculations for three entities. Processed intercompany expenses and management fees across five entities and maintained stock movement records for FOC issues to the support team. Collaborated with cross-functional teams and external stakeholders to identify and resolve accounting discrepancies, ensuring data integrity across all entities.

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Profile Description

I am a customer service, sales, and operations professional with nearly 10 years of experience supporting customers, driving sales performance, training teams, and improving business operations. Throughout my career, I have worked across different industries and roles, developing a well-rounded understanding of customer relationship management, sales strategies, team development, quality assurance, and operational support. My experience includes handling inbound and outbound sales, building customer relationships, resolving complex concerns, monitoring performance, coaching team members, and supporting new hire training from onboarding through production readiness. I have also worked closely with management to identify performance gaps, implement improvement plans, monitor key performance indicators, and ensure operational goals are achieved. My strongest skills include communication, problem-solving, adaptability, sales negotiation, relationship building, time management, leadership, and attention to detail. I am comfortable working independently in remote environments while maintaining accountability, productivity, and professionalism. What makes me a great hire is my ability to bring together customer service, sales, and operational experience. I don't simply focus on completing tasks; I look for ways to improve processes, create positive customer experiences, and contribute to the overall success of the business. I am a quick learner, highly adaptable, receptive to feedback, and willing to take ownership of challenges. I bring a strong work ethic, a growth mindset, and a genuine commitment to delivering results. I am confident that my experience, versatility, and willingness to learn will allow me to become a valuable and dependable member of your team.

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Account Manager and Digital Marketing professional with over 3 years of experience managing client relationships, coordinating marketing campaigns and delivering branding, digital marketing, and event projects. Experienced in campaign coordination, Meta Ads, content marketing, project management and stakeholder communication. I thrive in fast-paced remote environments, managing multiple client accounts while ensuring projects are delivered on time and clients receive exceptional service. Proactive, organized and adaptable, I quickly learn new tools and processes to help businesses grow efficiently.

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CPA-qualified (Parts I, II & III) accounting professional with nearly four years of experience in accounts receivable, billing, bookkeeping, and client support for U.S. and international clients. Skilled in QuickBooks Online, Xero, and Microsoft Dynamics 365, with 99%+ accuracy in invoicing, payment application, reconciliations, and collections follow-up. HIPAA-certified, with U.S. healthcare billing training covering insurance verification, claims, and denial management. Remote-native and experienced in handling 60+ daily client interactions by phone, email, and chat while maintaining a 98% quality rating. Available for the U.S, UK and AU business hours

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I am a highly organized administrative professional with strong experience in Human Resource operations, office administration, and coordination within the hospitality industry. With several years of experience supporting management teams, I have developed excellent skills in communication, documentation, scheduling, and problem-solving. I am proficient in tools such as Microsoft Office, Google Workspace, email management systems, and HR documentation processes. My background as a Human Resource Officer has equipped me with the ability to handle sensitive information, maintain accurate records, coordinate meetings, prepare reports, and support daily business operations efficiently. As a Virtual Assistant, I bring professionalism, reliability, and attention to detail to every task. My goal is to help clients save time, stay organized, and focus on growing their businesses while I manage the administrative and operational support behind the scenes.

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With over 7 years of hands-on experience in administration, data handling, customer service, and operations, I bring reliability, accuracy, and a practical approach to every task. I am experienced in maintaining records, checking information for errors, updating systems, handling customer inquiries, and supporting daily business activities. I take deadlines seriously, communicate clearly, and can adapt to new tools and working procedures. I am available to work across different time zones, including US and UK hours, and ready to provide dependable support to businesses that need someone they can count on.

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I’m an executive assistant, virtual assistant, and insurance operations professional with a Bachelor of Commerce in Accounting, CPA training, and hands-on experience supporting U.S. insurance agency operations, executive teams, customers, and financial workflows. My background combines insurance operations, administrative support, customer service, accounting, research, and process coordination, allowing me to support both day-to-day tasks and the broader workflows that keep a business organized and moving. I have hands-on experience with EZLynx and insurance carrier systems, supporting policy administration, new business processing, renewals, policy downloads, client and policy records, documentation, account research, data cleanup, carrier communication, and follow-up across commercial and personal insurance. I also bring high-volume insurance customer service experience, handling 40–60 customer interactions per day while maintaining 90%+ customer satisfaction. Beyond insurance, I have experience managing calendars, email, travel, meetings, documentation, databases, client communication, vendor coordination, reporting, and administrative workflows, as well as financial tasks including invoicing, billing, reconciliations, credit accounts, payment processing, and financial records. I’m highly organized, detail-oriented, adaptable, and comfortable learning new systems and processes quickly. I take ownership of recurring work, follow through on outstanding items, handle sensitive information carefully, and look for ways to make workflows more efficient rather than simply completing tasks. I’m particularly interested in opportunities where I can become a dependable long-term resource and contribute beyond basic administrative support. Core areas: Insurance Operations | Executive & Virtual Assistance | Customer Support | Policy & Account Administration | Research & Data Organization | Accounting & Financial Administration | CRM & Workflow Management | Client & Carrier Communication | Process Improvement | Lead Follow-Up & Prospecting

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Profile Description

- FPV Cinematography: Capturing immersive, dynamic aerial footage using the DJI Avata 2. - Cinematic Flight Planning: Planning smooth flight paths, reveals, tracking shots, and low-altitude movements to create engaging visuals. - Real Estate and Architectural Videography: Showcasing villas, hotels, resorts, properties, and architectural spaces through aerial perspectives. - Tourism and Hospitality Videography: Capturing coastal destinations, beaches, marinas, creeks, yachts, and hospitality experiences. - Automotive Cinematography: Filming dynamic vehicle sequences, including drifting, car tracking, and motorsport environments. - Action and Lifestyle Filming: Capturing moving subjects such as jet skis, boats, and outdoor activities. - Drone Camera Operation: Operating the DJI Avata 2 in Sport mode and using motion-controller flight techniques to capture cinematic footage. - Colour Grading: Working with DaVinci Resolve to refine exposure, contrast, colour balance, and cinematic colour palettes. - Post-Production: Editing footage in DaVinci Resolve and Final Cut Pro, including shot sequencing, pacing, reframing, and final delivery. - Log Footage Workflow: Working with DJI D-Log M footage, colour-space conversion, LUT application, and Rec.709 delivery. - Visual Storytelling: Building sequences around movement, composition, perspective, and reveals to communicate the character of a location or subject. - Commercial Video Production: Producing promotional visual material for hospitality businesses, tourism destinations, automotive projects, and real-estate clients. - Social Media Video Delivery: Preparing cinematic footage for Instagram Reels and other digital platforms, with attention to aspect ratios and export quality. - Creative Shot Development: Developing shot concepts and flight plans tailored to the location, subject, lighting conditions, and intended visual style.

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Profile Description

Diploma in information science and RecordsManagement with 4 years background experience in Records management, operations and logistics

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I'm a results-driven Team Lead with nearly 9 years in BPO, recognized for driving performance, coaching diverse teams, and delivering operational excellence. I empower agents to innovate, grow, and consistently exceed client expectations through a leadership style that blends adaptability with accountability. Beyond leadership, I bring strong expertise in real estate analysis—creating Broker Price Opinions, evaluating comparables, preparing Monthly Marketing Reports, and guiding clients in market activity assessments. My background also includes billing management—reviewing invoices, creating bills, and ensuring accurate approvals—strengthening both efficiency and client satisfaction. I further contribute value through data entry precision and live chat support experience, reinforcing accuracy, responsiveness, and customer-centric service across business processes. This unique blend of skills positions me as a versatile professional capable of bridging operations, client relations, and analytical functions to achieve sustainable results.

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Administrative & Operations Support | Payroll | Accounting | Client Service | 6+ Years' Experience Administrative and Operations Support professional with 6+ years of experience supporting business owners and teams across administration, payroll, accounting and customer service. Skilled in payroll processing for 300+ employees, accounts payable, invoice management, reconciliations, employee records and operational coordination. Experienced with Vanilla Payroll, Sage One, Sage Evolution, QuickBooks, Excel, Trello and Asana. A proactive, detail-oriented and dependable professional who takes ownership, works independently and manages competing priorities effectively. Committed to delivering accurate, efficient and reliable support while anticipating business needs and ensuring tasks are followed through from start to finish.

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Experienced Virtual Assistant and Social Media Manager with a strong background in digital marketing, content creation, SEO, and graphic design. Proficient in Google Analytics, PPC Ads, and Canva. I help brands grow by boosting visibility, managing campaigns, and driving engagement through data-driven strategies. Key Achievements: Boosted social media engagement by 30% Increased organic traffic through SEO optimization Managed PPC campaigns with high conversion rates Delivered consistent, branded content across platforms

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Results-driven and adaptive Customer Service & Sales Professional with over 6 years of BPO experience specializing in e-commerce, financial services, healthcare, and retail operations. Proven track record in driving revenue growth through strategic upselling, cross-selling, and active customer retention. Skilled in managing subscription inquiries, order recovery, and complex customer disputes while delivering exceptional customer satisfaction.

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4 years’ experience in coordination and administrative support, managing schedules, travel arrangements, bookings, invoicing, client communication and daily operations.

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Administrative and client-facing professional with almost three years of experience across public-sector data capturing, records management, and client support, plus remote call-centre experience following up on leads and booking appointments for a US client. Comfortable with high-volume, detail-driven work, CRM systems, and phone-based customer communication, whether processing applications, capturing records, or handling inbound and outbound calls. Reliable, quick to learn new systems, and adaptable across admin, data, and customer-facing roles.

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My name is Opéyemi and I’m a Virtual Assistant. I help busy founders, CEOs, and growing teams build and maintain organized, efficient and streamlined systems. I support businesses with: •Administrative operations: Data Entry, Calendar Management and Appointment Scheduling. •Travel Support: including flight/hotel bookings, itinerary creation, and managing travel logistics. •Project management and workflow automation: Utilizing tools such as Notion to track deadlines, update task pipelines, and ensure project milestones are met. Click the 'Message' button to start a conversation!

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