benta

Virtual Assistant/customer Support/Sales

benta

ID Verified
700/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Work Preference Remote Virtual Assistant or Customer Support role focused on administrative support, email and calendar management, customer communication, data entry, research, and operational support. Open to full-time, part-time, or freelance opportunities in fast-paced remote environments. Professional Summary Detail-oriented Virtual Assistant and Customer Support Professional with 4+ years of experience in administrative support, customer communication, data management, and remote operatio...

Skills & Expertise

AI & Automation

Customer Success

Data & Analytics

Design & Creative

CanvaBeginner

Sales & Business Development

Work Experience

Virtual Assistant

Beaverne Solutions Limited

Oct 2025 - Present

Job Responsibilities:

Deliver responsive customer support across phone, email, and SMS, ensuring timely resolution of inquiries and a positive customer experience. Coordinate installation and maintenance schedules, helping streamline service delivery and improve communication between customers and technicians. Strengthen customer satisfaction through proactive follow-ups and timely updates, ensuring clients remain info...

Email SupportGoogle Sheets (Advanced)Phone SupportExcel (Advanced)Warm Outreach & Appointment Setting

Associate

Sama

Jun 2021 - Feb 2026

Job Responsibilities:

Delivered high-quality data annotation across multiple AI projects while maintaining exceptional accuracy and consistency. Managed and organized large volumes of data efficiently, supporting timely project completion in fast-paced environments. Contributed to improving dataset quality by identifying and resolving data inconsistencies and annotation errors. Collaborated effectively with cross-funct...

Data LabelingExcel (Advanced)Workflow AutomationGoogle Sheets (Advanced)Data EntryDocument Management

Sales Associate

Brilliant Electronics

Feb 2020 - May 2021

Job Responsibilities:

Built strong customer relationships through professional communication and consistent follow-up, contributing to increased customer retention and repeat business. Managed customer inquiries efficiently through phone and in-person interactions, ensuring timely and professional support. Coordinated appointments, schedules, and follow-ups to support daily sales and administrative operations. Maintain...

Email ManagementDocument ManagementCalendlyPersonal Assistant ServicesData EntryExecutive Assistant ServicesResearch & Information GatheringMeeting Coordination

Quick Stats

Age31 years
GenderFemale
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications

Alx virtual Assistance Program

Education

Bachelor's Degree

The Technical Univerity of Kenya

2014 - 2019