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I have the ability to work remotely and online and I am a really hard working person who meets deadlines

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Are you looking for a reliable e-commerce professional who can manage your Shopify operations, protect your revenue, and keep your customer support running smoothly? With nearly 6 years of experience in e-commerce and virtual assistance, I specialize in Shopify store operations, customer support management, and chargeback and dispute handling. My goal is to help business owners streamline their operations, resolve complex customer issues, and maintain a positive customer experience while protecting their business from unnecessary losses. Here's how I can help your business: Shopify Operations Management: Product listing and optimization, order management, inventory updates, refunds, returns, and daily backend operations. Chargeback & Dispute Management: Dispute investigation, evidence preparation, transaction reviews, and proactive customer issue resolution to help prevent chargebacks. Customer Support Management: Handling escalations, resolving complex customer concerns, maintaining service quality, and supporting efficient workflows. Revenue Protection: Identifying recurring issues, reviewing dispute patterns, and recommending improvements to reduce avoidable refunds and disputes. Administrative & Operational Support: Maintaining accurate records, managing spreadsheets, coordinating with suppliers, and improving day-to-day processes. I have hands-on experience with Shopify, Shopify Payments, PayPal, Gorgias, Zendesk, Re, Freshdesk, and other e-commerce tools. I am organized, detail-oriented, and proactive in identifying operational issues before they become bigger problems. Beyond completing tasks, I strive to become a dependable partner who understands business priorities, takes ownership of responsibilities, and contributes to long-term growth. If you're looking for someone who can combine hands-on Shopify expertise with customer support and revenue protection, I would love to discuss how I can contribute to your business. Thank you for your time and consideration. I look forward to working with you! Best regards, Lovely

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If you’re feeling overwhelmed by a mountain of tasks and your to-do list is longer than your favorite Netflix series, you’re not alone. Many entrepreneurs struggle to balance admin work with their passion projects. Enter me, your General Virtual Assistant! I’m here to take the weight off your shoulders, streamline your day-to-day operations, and help you focus on what really matters: growing your business! Imagine what you could accomplish if you weren’t bogged down by emails, scheduling, and all those little details. With me on your team, you’ll gain back precious hours to brainstorm, connect with clients, or even take that well-deserved break. Here’s how I can help you: Email Management: I’ll sort through your inbox, prioritize important messages, and keep your communications flowing smoothly. Calendar Coordination: No more double-booked meetings! I’ll manage your calendar, schedule appointments, and send reminders. Task Organization: Say goodbye to chaos! I’ll help you organize your tasks and deadlines so you can stay on top of everything. Research & Data Entry: Need information quickly? I’ll conduct research and handle data entry with precision. Customer Support: I’ll provide friendly and timely responses to your clients, ensuring they feel valued and heard. I handle the time-consuming, tedious stuff, think data entry, customer service, scheduling, and inbox management so you can focus on leveling up. I’m detail-oriented, super organized, and ready to help you get back to doing what you love. Ready to make your life easier? Let’s work together!

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Creative and detail-oriented graphic designer with 4 years of hands-on experience creating visuals for online brands. I design social media posts, carousels, logos, flyers, invitations, posters, and infographics using Canva and Adobe Photoshop, and I edit short videos in CapCut. At the Philippine Rice Research Institute, I design posters, invitations, and event backdrops for institute activities. For my own brand, Kultura Arts and Crafts, I created and published 1 to 14 posts per week and grew its Facebook page to 520 followers organically, with no paid promotion. I also customized the homepage of a Shopify store for the brand. I keep every design consistent with the client’s colors, fonts, and style, and I deliver on time. My background in research and data work means I take direction well, check my work carefully, and keep files organized. I’m available full-time on US, UK, and AU schedules, with a reliable remote setup.

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Customer Care Representative with 10+ years of progressive experience in customer support, client relations, call center operations, and service recovery. Skilled in handling high-volume inquiries, resolving complex issues, processing orders, and ensuring exceptional customer satisfaction. Proficient in CRM systems, ticketing platforms, live chat, and MS Office tools. Proven track record of improving customer experience, streamlining service processes, training support teams, and contributing to retention and loyalty goals. Experienced working with NGOs and corporate organizations across Kenya.

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I am a reliable and organized Virtual Assistant with experience in administrative support, email management, customer service, data entry, and lead generation. I am detail-oriented, willing to learn, and committed to completing tasks accurately and on time. I can work independently and help clients manage their daily operations efficiently.

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Real Estate & Executive VA | CRM, listings, inbox, calendars, leads transactions & business support.

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Digital marketing strategist with 12+ years of experience in social media, YouTube content, AI video creation, SEO, lead generation, marketing automation, CRM systems, and business operations.

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I have an academic background in Management Accounting, with skills in Microsoft Excel, data entry, document organization, and administrative support. I am detail-oriented, organized, and willing to learn new systems and processes. I can communicate professionally, handle tasks responsibly, and adapt to different work environments. I am eager to contribute my skills, grow professionally, and provide reliable support to a team.

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Detail-oriented and adaptable professional with over 10 years of experience in customer service, sales, collections, appointment setting, and administrative support. Skilled in handling customer inquiries, building positive client relationships, managing CRM records, making outbound calls, scheduling appointments, and maintaining accurate documentation. I have developed strong communication, problem-solving, time management, and organizational skills through my experience in fast-paced work environments. I am also continuously expanding my knowledge of bookkeeping, QuickBooks Online, and social media management to broaden my capabilities and provide more value to employers and clients. I am a quick learner who is willing to adapt to new systems, learn new processes, and take on new responsibilities. I would be a great addition to your team because I am dependable, flexible, eager to learn, and committed to delivering quality work while contributing to the company's goals and providing excellent service.

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I have an experience as a customer service representative from technical, sales, and retails department. I've handles queries, concerns, complaints, and internet issues of the customers. I am also an experienced hotel sales manager who handled RFPs, group leads, as well as bid for business expansion. I also do cold-calling and lead generation for LNR partnership.

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Operations expert with 18yrs exp offering VA, Bookkeeping, Underwriting, Collections & AI Automation

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Reliable and self-motivated remote professional with strong communication, organization, and digital skills. Experienced in managing tasks independently, meeting deadlines, and collaborating effectively with distributed teams. Adaptable, detail-oriented, and committed to delivering high-quality results in fast-paced remote environments.

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I am a dedicated and results-driven Virtual Assistant with over 8 years of experience in customer service, administrative support, real estate cold calling, appointment setting, and operations management. My background includes guest experience management, reservation coordination, email management, CRM updates, lead generation, data entry, and team leadership. I am proficient in Google Workspace, Microsoft Office, Salesforce, GoHighLevel, Zendesk, Guesty, Streamline, and Escapia. I am highly organized, detail-oriented, tech-savvy, and adaptable to different business needs. I take pride in being proactive, dependable, and resourceful. I can work independently, manage multiple priorities, and communicate professionally with clients and team members. My goal is to provide reliable, high-quality support that saves clients time, improves daily operations, and helps their businesses grow.

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Accounting, Bookkeeping Assistant, and admin with 7+ years of experience supporting daily bookkeeping, accounts payable, accounts receivable, bank and credit card reconciliations, invoicing, payroll, expense tracking, and financial reporting. Proficient in QuickBooks Online, Microsoft Excel, Google Workspace, and cloud-based document management. Experienced in maintaining accurate, audit-ready financial records and coordinating remotely with clients, executives, employees, suppliers, and vendors. Trained in basic Australian accounting and virtual assistance.

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Marketing Management graduate with hands-on experience in marketing, e-commerce, sales support, customer service, and business operations. Skilled in social media management, campaign planning, content creation, and project coordination, with experience using tools such as Canva, Facebook, Lazada, and NetSuite. Creative, organized, and goal-oriented, with strong communication and problem-solving skills and a willingness to learn and contribute to business growth.

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I have experience in Human Resources, including recruitment, onboarding, contract management, email management, appointment scheduling, document organization, answering phone calls, and interviewing applicants. I also have experience in data entry and data annotation. I am proficient in using AI tools such as ChatGPT, Google Gemini, Perplexity AI, Claude AI, and OpenAI tools, as well as Canva and Grammarly. I am also familiar with Microsoft Office applications, including Word, Excel, PowerPoint, OneDrive, OneNote, Outlook, and Microsoft Teams. Additionally, I use Google Workspace applications such as Google Docs, Google Drive, Gmail, and Google Meet. I am familiar with various social media and communication platforms, including Facebook, Instagram, Threads, TikTok, Telegram, YouTube, Discord, and Pinterest. I am computer-literate, well-organized, hardworking, and detail-oriented. I can complete tasks on time and adapt to different work environments. I am open-minded, eager to learn, willing to undergo training, and receptive to constructive feedback. I welcome opportunities to improve my skills and grow professionally.

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• Warehouse & Logistics: Experienced in inventory, order fulfillment, shipping, and team coordination. • Production: Hands-on experience with manufacturing, machinery, production processes, and monitoring. • Quality Assurance: Skilled in inspections, defect detection, SOPs, and maintaining product quality. • Order Processing: Experienced with SAP, WMS, inventory verification, and logistics documentation. • Attention to Detail: Strong ability to identify defects, discrepancies, and production issues. • Work Ethic: Reliable, hardworking, dedicated, and committed to completing tasks accurately. • Adaptability: Quick learner who easily adapts to new environments, tasks, and procedures. • Teamwork: Effective communicator experienced in working with customers and different departments. • Administration: Skilled in Excel, MS Office, Google Workspace, data entry, and document management. • Customer Service: Experienced in handling inquiries, assisting clients, and supporting sales processes. • SOP Compliance: Experienced in following procedures, quality standards, and customer requirements. • Versatile: Skilled in warehouse, logistics, production, QA, administration, and customer support.

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Results-driven Social Media Manager, Video Editor, Graphic Designer, and Virtual Assistant with over 5 years of experience in digital content creation, social media management, paid advertising, and online business support. Skilled in developing engaging social media content, editing short-form and promotional videos, designing graphics, managing social media pages, running and optimizing Facebook/Meta Ads and Google Ads campaigns, and providing reliable administrative and virtual assistance. Experienced in handling diverse responsibilities—from content planning and scheduling to video editing, graphic design, audience engagement, paid advertising, online research, and day-to-day administrative tasks. Able to adapt content and advertising strategies to different brands, audiences, and platforms while maintaining consistency and quality. Known for being creative, dependable, detail-oriented, and proactive, with the ability to work independently, meet deadlines, and deliver professional results in fast-paced remote environments.

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Experienced Virtual Assistant and Operations Support Professional with over 10 years of combined experience in customer service, client onboarding, administrative support, and team training. Skilled in CRM management, process coordination, data entry, customer relationship management, and executive support. Proven ability to manage onboarding processes, maintain accurate records, resolve customer inquiries, and support business operations in fast-paced remote environments. Strong communicator with a detail-oriented approach, committed to delivering exceptional service, improving workflows, and contributing to organizational growth. Proficient in various CRM platforms, Microsoft Office applications, and AI-assisted productivity tools.

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