Virtual Assistant | Order Management | Admin AssistantVirtual Assistant | Order Management | Admin Assistant

Key Achievements:

- Supervised warehouse operations for printing supplies, including inks and printer machines, ensuring accurate inventory control and timely order fulfillment. - Led and scheduled warehouse personnel to ensure productivity and timely order fulfillment. - Monitored inventory accuracy through regular stock counts and reconciliation. - Coordinated with purchasing, production, and logistics teams to ensure smooth operations.

Key Achievements:

- Responded promptly to customer inquiries via email, chat, and social media, providing accurate product and service information. - Assisted potential clients and leads by answering questions and guiding them through the sales process. - Organized, maintained, and updated digital files, documents, spreadsheets, and customer records to ensure data accuracy and accessibility. - Managed administrative tasks, including data entry, document preparation, and database maintenance. - Supported social media management by scheduling posts, responding to messages and comments, and engaging with online communities.

Key Achievements:

- Operated and monitored production machines used in the manufacturing of printed circuit boards (PCB) and electronic components, ensuring machines were running according to established production procedures. - Conducted visual and quality inspections of PCB panels to identify defects, abnormalities, contamination, scratches, improper patterns, and other production issues before the next manufacturing process. - Checked finished and in-process panels to ensure they met company quality standards, specifications, and production requirements. - Performed routine machine monitoring and basic adjustments to maintain stable production output and product quality

Key Achievements:

- Conducted outgoing quality assurance inspections of integrated circuits (ICs) to ensure products met customer requirements and quality standards prior to shipment. - Inspected semiconductor products in accordance with Standard Operating Procedures (SOPs), quality standards, and customer specifications. - Performed detailed visual and dimensional inspections to identify product defects, abnormalities, and quality issues. - Operated Scanning Acoustic Tomography (SAT), X-ray inspection equipment, and high- and low-power microscopes to detect internal and external product defects. - Used various precision measuring and inspection tools to verify product quality and compliance with established specifications

Key Achievements:

- Processed customer orders through SAP (Systems, Applications, and Products) to ensure timely and accurate order fulfillment. - Created delivery receipts based on product weight and cubic meter volume (CBM) requirements provided by clients. - Verified order quantities against available inventory to maintain stock accuracy and prevent fulfillment issues. - Allocated orders using Warehouse Management System (WMS) and coordinated warehouse operations. - Generated and distributed essential logistics documents, including Loading Sheet Summaries, Loading Guides, and Pick Lists. - Collaborated with warehouse personnel, truck drivers, and operations staff to ensure efficient loading and shipment processes. - Monitored order status and resolved discrepancies between inventory records and customer requirements. - Prepared and issued Sales Invoices, Delivery Receipts (DR), and Trip Tickets for outgoing deliveries