Discover Full-Time Remote Professionals Worldwide

Profile Description

Versatile and detail-oriented professional with experience in **Virtual Assistance, Data Analysis, and IT Support**, combining administrative efficiency with technical and analytical expertise. Experienced in organizing and validating data for **500+ member records**, developing Power BI dashboards to analyze road accident trends, and providing IT support covering hardware and software troubleshooting, system configuration, user accounts, and software installation. Proficient in Excel, SQL, Python, Power BI, Microsoft Office, and Google Workspace, with strengths in online research, data entry, report preparation, digital documentation, and workflow coordination. Holds a BSc in Biosystems Engineering, is pursuing an MSc in Data Science, and has certifications in Google Data Analytics, ICDL, and Cisco Junior Cybersecurity Analyst. Adaptable, analytical, and committed to delivering accurate work, resolving technical issues, and helping teams operate more efficiently.

Top Skills

Profile Description

I am a graduate in economics and statistics with customer service experience at Image Registrars and National Bank of Kenya, office administration and tour consultation experience at Real Useful Travel and Marketing Company. I have also worked as a Data Clerk at Cooperative Bank and Cloudfactory Kenya.

Top Skills

Profile Description

Organized and tech-savvy virtual assistant with a solid background in communication, digital marketing, and admin support. I’m good at keeping things moving, managing schedules, handling customer inquiries, cleaning up workflows, and keeping clients updated without being chased. My experience in content creation, community moderation, and data entry means I’m comfortable switching between tasks fast and staying accurate. I work well independently, learn new tools quickly, and bring a calm, solutions-first vibe to busy teams. Looking to support a remote business with reliable admin help, clear communication, and consistent follow-through.

Top Skills

Profile Description

E-commerce & Growth Marketing Consultant | D2C & B2C | Shopify, Amazon, CRO & Lifecycle Marketing I’m a CIM-certified digital marketing and e-commerce professional with 9+ years of experience across wellness, healthcare, and consumer electronics, including Hi-Lyte, My 1Health, and LG Electronics. My strength is connecting customer acquisition, the online shopping experience, and retention. I combine growth strategy with hands-on execution across storefront optimisation, performance marketing, CRM, SEO, and product launches, focusing on online sales, conversion, and marketing efficiency. I have worked with US consumer brands and across international markets, coordinating creative, development, product, sales and external partners to deliver campaigns and e-commerce projects. SELECTED EXPERIENCE AND IMPACT Hi-Lyte | E-commerce & Growth Marketing • Supported the Adapted Nutrition to Hi-Lyte rebrand, including a Shopify storefront overhaul, content migration and brand alignment. • Improved product-page conversion through layout, imagery and CTA optimisation, and supported strong Meta retargeting performance by aligning product pages with campaign creative. • Managed storefront merchandising and promotional experiences across product launches, seasonal campaigns, bundles, subscription offers and VIP initiatives. • Improved email deliverability through audience segmentation, database cleanup and platform migration, with subsequent work spanning Klaviyo campaigns and lifecycle automation. • Coordinated Shopify and Amazon fulfilment workflows, including SKU alignment, inventory coordination and subscription-order troubleshooting. My 1Health | Global Growth Marketing • Increased online sales by 26%, improved ROAS by 20% and grew organic traffic by 125% year over year. • Led acquisition strategy across paid media, SEO, content and partner channels, covering budget allocation, campaign optimisation and landing-page experimentation. • Developed segmented lifecycle programmes for onboarding, education, retention and reactivation. • Translated analytics, CRM and advertising data into performance reporting, forecasts and channel recommendations. LG Electronics East Africa | Digital Marketing & E-commerce • Managed digital commerce activity across 7 countries and 11 retail partners, covering product merchandising, channel campaigns and online go-to-market execution. • Increased “Where to Buy” clicks by 462% and conversion rate by 1,027%, with annual website traffic reaching 2.7 million. • Coordinated new product introductions and promotional campaigns across product, marketing, sales and retail partners. • Optimised product visibility and customer journeys across brand websites and retail e-commerce channels. CORE EXPERTISE • E-commerce strategy and management • Shopify storefront optimisation • Amazon marketplace management • Conversion rate optimisation • Paid acquisition • CRM and lifecycle marketing • Subscription programmes • Product launches and merchandising • SEO and content strategy • Analytics and attribution • Cross-functional project management PLATFORMS AND TOOLS Shopify, Klaviyo, Google Ads, Meta Ads, GA4, Google Tag Manager, Google Search Console, SEMrush, HubSpot and Mailchimp. I’m seeking e-commerce and growth marketing opportunities with D2C and B2C brands where online sales are a core revenue channel, particularly roles combining commercial planning, acquisition, storefront performance and customer retention.

Top Skills

Profile Description

SKILLS • Customer Service -Email, Chat, Phone calls • Computer Literate -MS Word, Excel, Google & Spreadsheets • Communication -Slack, Viber, Webex • Web design -Canva, Capcut, Photogrid • Filipino and English proficienct

Top Skills

Profile Description

Ecommerce Operations & Digital Fulfillment Specialist with 5+ years of experience supporting end-to-end ecommerce operations, order fulfillment, inventory management, purchasing administration, and customer support across multi-channel retail environments. Proven expertise in managing order processing, purchase orders, supplier coordination, inventory reconciliation, returns, refunds, and shipment tracking while consistently meeting service level agreements (SLAs). Demonstrated success in reducing order cancellations by 15%, resolving fulfillment cases 25% faster, recovering 80%+ of lost-in-transit shipments without customer refunds, and maintaining 90%+ customer satisfaction through proactive communication and real-time shipment updates. Experienced with Mirakl, Zendesk, Fluent Commerce, Shippit, Odoo ERP, Magento and Shopify, with strong analytical skills in SQL, Power BI, and Excel to improve operational efficiency, optimize fulfillment workflows, enhance data accuracy, and support data-driven decision-making. Recognized for analytical problem-solving, attention to detail, process improvement, stakeholder management, and delivering exceptional customer experiences in fast-paced, remote environments.

Top Skills

Profile Description

Data and BI professional experienced in SQL, Python, Power BI, and cloud data platforms, with a focus on ETL monitoring, data quality, and automated reporting. Strong collaborator with a proven ability to turn complex data into actionable insights.

Top Skills

Profile Description

I am a Financial Accountant with 10+ years of experience across accounting, bookkeeping, financial reporting, reconciliations, budgeting, financial analysis and business support. My strength is bringing accuracy, structure and insight to financial information. From managing General Ledger, AP/AR, month-end close and reconciliation to analyzing budget, costs and Variances. I focus on Making finance more efficient and decision-focused. I’m passionate about using Excel, ERP/accounting systems, data analysis AI and automation to simplify repetitive tasks, improve reporting and create better financial processes. I’m currently open to remote, hybrid, in-person and international opportunities in financial accounting, Bookkeeping, Finance analysis, financial reporting and Data Analysis. What I Bring: 1. Financial Accuracy & Strong attention to details. 2. General ledger, AR/AP & Reconciliations. 3. Financial reporting & a 10-day cycle month-end closer. 4. Budgeting, forecasting and Variance analysis. 5. Advance Excel, Power BI, Tableau, SQL and Financial data analysis. 6. ERP/QuickBooks Online, Xero, Microsoft Dynamic Nav &T24. 7. Process Improvement, AI and Automation. 8. Reliable independent and collaborative.

Top Skills

Profile Description

WordPress and Digital Operations professional with experience supporting digital platforms, managing information, troubleshooting system issues, and improving business processes. Skilled in website administration, content updates, data accuracy, technical support, and digital workflow management. Knowledge of WordPress, Elementor, website maintenance, system testing, and process automation. Strong organisational, communication, and problem-solving skills, with the ability to work independently, manage daily tasks, and coordinate with technical teams to resolve issues. Ready to support WooCommerce store operations, product management, order processing, inventory tracking, and sales reporting.

Top Skills

Profile Description

Customer-focused and results-driven professional with 10+ years of experience in SaaS, technical support, customer service, and education. Skilled in customer onboarding, relationship management, technical troubleshooting, workflow optimization, administrative support, and cross-functional collaboration. Experienced in supporting AI-powered workflows, automation solutions, and AI agents while driving product adoption and delivering excellent customer experiences. Brings transferable skills in project coordination, task and deadline management, process improvement, and remote team collaboration, with the ability to manage competing priorities and support business operations efficiently. Adept at facilitating customer workshops, leading live sessions, documenting processes, and providing team enablement as a subject-matter expert. Combines strong communication, organization, problem-solving, and stakeholder management skills with a proactive, adaptable approach to supporting customers, teams, and business goals.

Top Skills

Profile Description

Professional Summary Results-driven operations and quality assurance professional with over a decade of experience across multinational financial institutions, including Wells Fargo, Capital One, and American Express. Proven expertise in risk management, fraud and claims operations, team coaching, and performance metric optimization. Recognized leader with a strong track record as a Point of Contact (POC) and Mini Team Unit Manager, specializing in peer coaching, calibration, and process compliance. Adept at combining technical proficiency with creative design capabilities—backed by a background in Fine Arts and Web Design—to drive engaging multimedia presentations, branding initiatives, and effective team communications. Certified Lean Six Sigma White Belt committed to maintaining the highest standards of operational excellence and service delivery.

Top Skills

Profile Description

AI-driven operations and data professional with hands-on experience in applying machine learning concepts, designing structured AI workflows, and developing prompt systems and quality assurance frameworks that improve team efficiency, accuracy, and output consistency. Skilled in implementing, monitoring, and optimizing generative AI tools such as ChatGPT, Claude and related platforms across multiple business functions, translating data insights into actionable operational improvements. Experienced in developing clear documentation, SOPs, and training materials to support responsible AI adoption, governance, and performance measurement. Brings a strong systems-thinking and data-informed approach to workflow automation, continuous optimization, and cross-functional collaboration in remote, fast-paced environments.

Top Skills

Profile Description

Versatile Customer Support, AI & Information Technology Specialist with experience supporting remote clients through customer service, technical assistance, AI evaluation, data annotation, digital operations, and administrative support projects. Skilled in resolving customer inquiries, managing digital workflows, analyzing information, improving data quality, and delivering accurate results in fast-paced environments. Experienced in customer experience management, AI model evaluation, data labeling, quality assurance, prompt testing, research, technical documentation, and e-commerce support**. Proficient in Python, SQL, Excel, web technologies, Microsoft 365, Google Workspace, and AI-powered productivity tools. Strong ability to quickly learn new platforms, follow complex guidelines, and work independently while maintaining high standards of accuracy and professionalism. Recognized for excellent communication, problem-solving ability, attention to detail, and adaptability across customer support, AI training, technical support, business operations, and technology-focused freelance projects. Adept at collaborating with global teams and delivering reliable solutions that improve customer satisfaction, operational efficiency, and project outcomes.

Top Skills

Profile Description

I am a Computer Science graduate with software engineering training and practical experience in IT, virtual assistance, graphic design, customer service, data management, and digital tools. I have strong English proficiency, with excellent written and verbal communication skills, and I am comfortable communicating professionally with clients and teams. I am highly organized, detail-oriented, adaptable, and comfortable working independently or as part of a team. I have experience with Google Workspace, Microsoft Office, Canva, Figma, HTML, CSS, JavaScript, Python, Git, and GitHub. I am a quick learner with strong problem solving skills and a commitment to delivering accurate, reliable, and high-quality work.

Top Skills

Profile Description

Hello there. I am Cynthia Ndegwa. A Creative Strategist and Brand Consultant. For years, I’ve helped brands, from luxury jewelry to wellness startups find their voice and connect meaningfully with their audiences. My background in psychology and communication fuels how I shape stories, launch campaigns, and build communities that feel real and relatable I blend strategic thinking with creative storytelling. Whether it’s crafting a brand voice, designing social media strategies, or analyzing what makes people tick, I focus on creating work that’s not just eye-catching it’s human-centered and purposeful. I believe the best work happens when strategy meets soul. I don’t just execute ideas, I build genuine connections between brands and the people they serve. If you’re looking for someone who cares deeply about impact, clarity, and creativity, I’d love to bring that energy to your team.

Top Skills

Profile Description

Results-driven Online Business Manager with 7+ years of experience managing and scaling e-commerce brands across Amazon, Shopify and multi-channel marketplaces. Proven expertise in operations management, product launches, team leadership, customer experience, email marketing, and process optimization. Strong record of improving efficiency, increasing revenue and building systems that support long-term growth. Also provided support in Shopify store setup, listing optimization, recruitment coordination, social media management, and business process improvements. E-commerce Operations • Amazon FBA/FBM • Shopify Management • Product Launches • Inventory Control • SOP Development • Team Leadership • Customer Support Management • Email Marketing • Listing Optimization • KPI Reporting • Vendor Coordination • Process Automation • Project Management

Top Skills

Profile Description

Executive Virtual Assistant and Operations & Systems Specialist with 5+ years of experience supporting U.S.-based founders, executives, and growing businesses. Skilled in executive support, calendar and inbox management, project coordination, CRM management, workflow optimization, documentation, and day-to-day business operations. I also specialize in AI-assisted web and software development, business automation, CRM/workflow systems, API integrations, and building practical digital solutions that reduce manual work and improve operational efficiency. Experienced with tools such as GoHighLevel, n8n, ClickUp, Notion, Slack, Google Workspace, and AI development tools. I bring a combination of reliable execution, systems thinking, technical problem-solving, and operational judgement, allowing me to support the work itself while also improving the systems behind it.

Top Skills

Profile Description

I’m a customer service and operations professional with over 10 years of experience, including remote work for Australian and international businesses. Most recently, I worked as an Operations Leader for Matcha Society Australia, a previous client, where I handled customer service emails, complaint resolution, wholesale inquiries, supplier coordination, invoicing and monthly reports. I’m organised, detail-oriented and comfortable managing high volumes of work independently. I write clear, warm and professional emails, follow up on every case until it’s resolved, and use tools like Gmail, Google Workspace, Shopify, [link hidden], Canva and AI tools to work efficiently. I’m reliable, quick to learn new systems, and committed to giving customers and teams a smooth, positive experience.

Top Skills

Profile Description

As a Project Manager and ALX-trained Virtual Assistant based in Nairobi, I thrive in remote, fast-paced environments where I can handle chaotic operations. I handle high-volume logistics, managing complex calendars across multiple time zones, and building clear, automated digital workflows. I bring five years of experience keeping distributed teams aligned and stakeholders happy. I am looking for full-time remote role like recruitment coordination .Where I can take ownership of the messy backend logistics, keep pipelines moving smoothly, and let the rest of the team focus on scaling.

Top Skills

Profile Description

Experienced Accounting and Finance professional specializing in cost data analysis, financial management, budgeting, cost control, financial reporting, and variance analysis. Skilled in using ERP systems and Excel to deliver accurate financial insights, optimize costs, and support strategic business decisions.

Top Skills