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Dedicated and results-driven professional with experience as a Virtual Assistant, Medical Biller, and Cold Caller. Skilled in administrative support, medical billing processes, outbound calling, customer service, appointment scheduling, and email management. Experienced in handling patient and customer inquiries, maintaining accurate records, processing billing information, and managing multiple tasks efficiently. Proficient in CRM systems and various administrative tools, with strong communication, organization, and problem-solving skills. Adaptable, detail-oriented, and committed to delivering quality service while supporting business operations and achieving organizational goals

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Organized and discreet Executive Assistant, HR, and Operations professional with 13+ years of experience supporting CEOs, business owners, and management teams across hospitality, pharmaceutical, real estate, professional services, and customer operations. Experienced in executive support, HR administration, recruitment coordination, employee onboarding, workforce management, and day-to-day business operations. Trusted to manage sensitive information, coordinate people and processes, maintain accurate records, and keep business priorities on track. Built on a strong foundation in operations and team leadership, with hands-on experience managing a team of 24 employees, overseeing new hires, conducting interviews, coordinating training, managing escalations, monitoring KPIs, and driving employee performance and development. Combines people management with operational discipline, process improvement, and structured reporting to support business efficiency and service quality. Proficient in executive calendar and email management, recruitment support, employee records administration, onboarding, training coordination, performance management, project tracking, vendor management, invoicing, end-to-end accounting cycle support, CRM management, research, and analytics reporting. Also experienced in social media management and content support, including content calendars, scheduling, newsletters, and branded materials. Adept at working independently, handling multiple priorities, and supporting international teams across different time zones.

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With a focus on time efficiency and precision, I offer comprehensive administrative support to help you stay organized and ahead of schedule. My Services include: CRM, Data Entry & Database Management Email & Calendar Management Social Media Management & Graphic Design Project Coordination & Task Management Customer Support I'm passionate about delivering high-quality work, meeting deadlines and helping busy entrepreneurs and teams reclaim valuable hours in their day Whether you need ongoing support or a one-time project, I'm here to lighten your workload with accuracy and a proactive attitude. I pride myself on my strong communication skills and my ability to adapt to your needs. I’m passionate about helping you succeed and am committed to delivering high-quality work on time. Let’s work together to achieve your goals!

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I prefer long-term remote work where I can provide consistent, high-quality support in healthcare, medical billing, or administrative roles. I work best in structured environments, value clear communication, and take ownership of tasks. With strong attention to detail, HIPAA compliance experience, and the ability to work independently, I aim to help clients improve efficiency and accuracy in their daily operations.

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Results-driven Virtual Compliance Officer and Registered Nurse with 8 years of proven expertise in quality assurance, regulatory auditing, and meticulous document review. Combines sharp clinical insight with advanced remote support capabilities. A proactive learner who thrives when mastering new fields, software, and compliance protocols, ensuring total accuracy and operational excellence.

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Dedicated professional with a BComm Honours Degree in Logistics and Supply Chain Management and over three years of experience in stock management, inventory control, stock reconciliation, supplier coordination, procurement support and operational reporting. Experienced in maintaining inventory records, conducting stock counts, monitoring stock levels, coordinating stock replenishment, receiving and issuing stock, and supporting audit and compliance requirements. Skilled in Microsoft Excel, inventory reporting, documentation control and maintaining accurate stock records. Committed to ensuring inventory accuracy, stock accountability and efficient stores operations.

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Detail-oriented professional with 8+ years of experience in administrative support, data entry, and healthcare billing support, including over 4 years in medical billing. Skilled in Accounts Receivable, Charge Entry, insurance verification, and maintaining accurate records with a strong focus on accuracy and quality. Recognized for maintaining [phone hidden]% data accuracy, adapting quickly to new systems, and delivering reliable support in fast-paced environments.

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Customer Service Professional and Virtual Assistant with over 14 years of experience in the BPO industry, specializing in customer service, sales, technical support, team leadership, and performance management. Throughout my career, I have consistently delivered exceptional customer experiences, resolved complex concerns, and built strong client relationships while helping organizations achieve their business goals. My background includes extensive experience in customer support, sales, technical troubleshooting, coaching, quality assurance, workforce management, and team development. As a Team Leader, I successfully managed and mentored teams, monitored key performance indicators, conducted coaching and quality audits, and implemented process improvements to drive operational excellence. As a Customer Service, Sales, and Technical Support Specialist, I provided effective solutions to customer concerns while consistently meeting performance and sales targets. I am highly skilled in communication, problem-solving, multitasking, data management, customer relationship management, and working with various platforms and systems in fast-paced environments. My ability to adapt quickly, learn new processes, and work collaboratively has enabled me to succeed across multiple roles and industries. Today, I am leveraging my extensive BPO experience to provide professional Virtual Assistant services. I am committed to helping businesses improve efficiency, deliver outstanding customer experiences, streamline daily operations, and achieve sustainable growth. If you're looking for a dependable, detail-oriented and results-driven professional who can support your business and customers with excellence, let's connect.

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Detail-oriented and results-driven Business Virtual Assistant with over 7 years of administrative, billing, and coordination experience, specializing in behavioral therapy and educational support agencies. Proven expertise in provider relations, session documentation management, billing, compliance tracking, and cross-functional communication. Adept at streamlining remote workflows, supporting onboarding, and maintaining accurate records to ensure seamless ser

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Results-driven Customer Success and Client Operations professional with 8 years of progressive experience across e-commerce, healthcare, real estate, customer support, client retention, and remote operations. Experienced in supporting international customers, managing high-volume service environments, coordinating appointments and client requests, resolving complex issues, and improving operational workflows. Proven ability to combine customer empathy, analytical problem-solving, CRM technology, and process improvement to deliver measurable business outcomes including 95% inquiry resolution within SLA, 20% reduction in escalations, 15% improvement in retention among repeat and VIP customers, 25% reduction in repetitive inquiries, 30% reduction in response times, and 25% improvement in lead conversion. Highly adaptable across remote, international, and fast-paced environments.

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I help busy executives, healthcare practices and growing businesses run smoother operations saving 10+ hours per week through smart administrative systems, Healthcare workflows and AI-powered automation. EXECUTIVE & ADMINISTRATIVE SUPPORT . Calender & Inbox management, executive scheduling, travel coordination . End-of-day reports, project documentation, stakeholder communication .CRM management (Zoho, Asana, HubSpot), operations monitoring .Remote team coordination and Workflow optimizatiom MEDICAL VA & DENTAL BILLING . HIPAA- compliant patient intake, EHR/EMR management . Dental insurance verification, CDT coding, claims submissions (Primay & Secondary) . Denial management, payment reconciliation, revenue cycle support . Appointment scheduling , telehealth coordination, insurance pre-checks AI AUTOMATION & WORKFLOW BUILDING . Building AI agents and Automation workflows to eliminate repetitive tasks . Intergrating tools like Make, Zapier, n8n and open AI . Automating reprting, data piplines, client onboarding and communications DATA ANALYSIS & OPERATIONS . Data entry, cleaning, validation with 99% + accuracy . Excel, SQL, Power BI dashboards and reporting . Operations monitoring, dispatch boards, TMS/freight support TOOLS I USE DAILY Google Workspace, Microsoft Office, Asana, Zoho, EHR/EMR systems, Dispatch/TMS Boards, Wunderbuild, Buildxact, Excel, SQL, Power BI I bring 5+ years or remote experience, strong attention to detail and a proactive mindset. Whether you need someone to run your executive office, clean your billing woorkflows or build automations that save you time I deliver reliable, confidential, high-quality work Let"s talk about how I can free up your time and keep your operations running smoothly

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Philippine Registered Nurse with clinical training across hospital and community healthcare settings and Medical Virtual Assistant training in medical transcription, live scribing, medical terminology, and EHR documentation standards. Brings a patient-centered approach, strong attention to detail and an understanding of confidential health information. Seeking an entry-level Medical Virtual Receptionist role supporting patient communication and smooth clinic operations.

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• Managed full-cycle Prior Authorization workflows across multiple U.S. insurance providers. • Submitted, tracked, and followed up on authorization requests to prevent care delays. • Reviewed medical records to ensure payer compliance and medical necessity. • Handled denials, appeals, and resubmissions to maximize approval rates. • Coordinated referrals and ensured all required documentation was completed prior to scheduling. • Maintained HIPAA-compliant communication with patients and providers. • Updated billing teams regarding coding (ICD-10 & CPT familiarity).

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A medical virtual assistant with over 1 year of experience in healthcare operations. I help providers by streamlining healthcare operations, allowing them to fully focus on patient care. I have experience with patient intake and registration, insurance verification and eligibility check, patient communication, and EHR documentation. I have worked with Simple Practice, DrChrono, and Optimantra EHR systems, and I bring experience working in ICT support, which has equipped me with invaluable technical skills and skills in maintaining privacy and security.

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HRIMB-Registered Health Records and Information Management professional with 5+ years of experience across hospitals, health centres, and insurance environments. Specialises in EMR implementation, DHIS2 reporting, KMFLR facility onboarding, and full-cycle digitisation of health records systems. Proven track record of building compliant, audit-ready information systems from the ground up and training multidisciplinary teams to sustain them. Now transitioning into NGO and development sector roles where strong data governance and digital transformation experience directly support programme delivery and donor accountability.

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I bring a strong background in compliant medical billing and revenue cycle management, with hands-on experience across multiple specialties including psychiatry, pediatric therapy, ophthalmology, and general medical practice. I’ve consistently ensured that claims are submitted accurately, denials are managed effectively, and reimbursements are secured in line with payer requirements. My Experience Medical Billing & RCM I’ve handled claims submission, denial management, aging claims, payment posting, reconciliation, and A/R reporting. I make sure services are properly documented and reimbursed, which reduces compliance risks and keeps providers financially secure. Insurance & Compliance I’m skilled in insurance verification, benefits and eligibility checks, and prior authorizations. I’ve worked extensively with portals like Availity, UHC, NGS, and ePaces, ensuring billing practices align with payer rules. My HIPAA and Cyber Security Compliance certifications reinforce my ability to handle sensitive patient data responsibly. Technical Tools I’m proficient with EMR/EHR platforms such as AthenaHealth, ModMed, Centricity, eClinicalWorks, Practice Fusion, and Simple Practice, as well as claims management tools like Clearwave, Encoda, ClaimMD, Trizetto, and OpenPM. I also adapt easily to CRMs, scheduling platforms, and communication systems, which makes me versatile in different workflows. Soft Skills I manage time well, multitask under pressure, and communicate effectively with patients, providers, and insurers. My leadership experience in BPO and healthcare support roles shows that I can balance compliance with operational efficiency. Why I’m a Great Hire I don’t just process claims—I ensure they’re handled with compliance and accuracy. My nursing background gives me a clinical perspective, while my billing expertise ensures providers are reimbursed correctly and patients are supported. I integrate technical tools with regulatory processes, making me a reliable and adaptable asset in modern healthcare operations.

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I help therapists and mental health practitioners get their admin off their plate so session time stays session time. HIPAA-certified Mental Health VA. I handle session note transcription ([link hidden]), scheduling and telehealth logistics ([link hidden], Zoom, Google Calendar), intake forms, and day-to-day practice admin not clinical work, just everything around it. Four+ years in healthcare admin (EHR systems, patient records, insurance coordination) means I already understand how a practice runs, not just the tools. Most practitioners I work with reclaim 5-7 hours a week. Portfolio with sample templates below happy to walk you through them.

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Detail-oriented healthcare professional with over 4 years of combined experience as a Healthcare Customer Service Representative and Medical Biller. Skilled in medical billing, insurance verification, claims processing, and patient account resolution. Proven ability to communicate effectively with patients, providers, and insurance companies to ensure accurate billing and timely reimbursement while maintaining high standards of confidentiality and customer service.

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Skilled automotive technician in diagnostics,repairs & customer service.Reliable and results-driven.

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I am an Executive Assistant, Healthcare Virtual Assistant, and Operations Coordinator with over 10 years of experience supporting executives, healthcare providers, nonprofit organizations, and service-based businesses. I specialize in executive support, calendar and email management, project coordination, CRM management, patient scheduling, administrative support, reporting, and workflow optimization. I have experience working with U.S.-based healthcare organizations, home care agencies, medical practices, insurance companies, and nonprofit organizations, helping improve daily operations, streamline processes, and enhance client communication. I am proficient in Google Workspace, Microsoft Office, Canva, ClickUp, Asana, Trello, GoHighLevel, WellSky, RevolutionEHR, [link hidden], and Meta Business Suite. My strengths include project management, operations coordination, customer service, lead generation, social media management, documentation, SOP creation, KPI tracking, and process improvement. I am proactive, detail-oriented, highly organized, and committed to delivering reliable, high-quality remote support that helps businesses grow efficiently.

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