Customer Service | Technical Support | Sales Expert | Email

Edwin

ID Verified
2,000/mo
Naga City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Customer Service Professional and Virtual Assistant with over 14 years of experience in the BPO industry, specializing in customer service, sales, technical support, team leadership, and performance management. Throughout my career, I have consistently delivered exceptional customer experiences, resolved complex concerns, and built strong client relationships while helping organizations achieve their business goals. My background includes extensive experience in customer support, sales, technic...

Top Skills

Amazon FBA · <1 yearCalendar Management · <1 yearCapCut · <1 yearCold Calling · <1 yearEmail Management · <1 year

Skills & Expertise

Customer Success

Phone SupportBeginner
Live Chat SupportBeginner
Email SupportBeginner
Technical SupportBeginner
Lead ManagementBeginner
Ticket ManagementBeginner
ZendeskBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Design & Creative

CapCutBeginner
Video EditingBeginner

E-commerce & Marketplace

Amazon FBABeginner

Finance & Accounting

QuickBooksBeginner

Human Resources

RecruitmentBeginner

Marketing & Growth

HubSpotBeginner

Sales & Business Development

Lead GenerationBeginner
Cold CallingBeginner
SalesforceBeginner

Specialized Skills

Telehealth SupportBeginner
Medical BillingBeginner
Medical ReceptionistBeginner

Virtual Assistance & Admin

Email ManagementBeginner
Calendar ManagementBeginner

Quick Stats

Age36 years
GenderMale
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified
Portfolio
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