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Executive Assistant & Operations Professional with extensive remote administrative support and hands-on business management experience. Proven expertise in calendar coordination, CRM maintenance, digital workflows, and high-volume customer communications. Adept at balancing executive support with business logistics, inventory management, and cross-functional team collaboration to drive daily efficiency and organizational success.

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I specialize in sourcing and placing Doctors and Nurses for the UK, Saudi Arabia and Europe, with strong skills in fulfillment support, candidate screening, interview scheduling, appointment setting, andCRM/ATS management. Most recently, I worked remotely as an Appointment Setter / Scheduler for UK Nurses with Levion Workforce Management (UK), and as a Recruitment Consultant with Thymic Europe (Belgium), where I managed full recruitment lifecycles, sourced passive talent via LinkedIn Recruiter, conducted C1 English evaluations, and liaised with Saudi hospital HR and ministries on licensing and DataFlow verification.

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Client Success Specialist with 3 years of experience onboarding and supporting B2B SaaS clients across global markets, including startups and international companies entering the Philippine market. Onboarded 40 clients end to end, with 32 still active today. Co-leads a 10-person global team across the Philippines, Kenya, and Uganda. Strong in client training, escalation resolution, and cross-functional work with CX-Tech, Payroll, HR, and Development teams. Targeting Client Success Manager, Customer Success, and Onboarding Specialist roles.

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Virtual Assistant with 2+ years of experience in administration, customer service, CRM management, and daily operations. Skilled in content creation and video editing (Canva, CapCut, Premiere Pro), backed by a strong background in teaching and communication. Adaptable, detail-oriented, and committed to delivering reliable, high-quality support.

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Adaptable Virtual Assistant and Operations Specialist experienced in high-volume BPO workflows, appointment setting, talent sourcing, and financial record-keeping.

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Franchesca Genela Ilar is an experienced professional with a diverse background in Human Resources, talent acquisition, recruitment, HR administration, customer service, and sales. She has held HR leadership and supervisory roles at Concentrix Philippines, Afni Philippines, Valor Global Philippines, Wedz Jireh Manpower Services, and Cancun Unlimited Philippines, handling full-cycle recruitment, candidate sourcing and screening, onboarding, employee relations, compliance, workforce planning, and recruitment performance management. As a Freelance Medical Virtual Assistant, she managed recruitment and administrative support for clinical and non-clinical staff, staff scheduling, personnel records, and compliance documentation. In addition to her HR experience, she worked at Premiere Calls International from [phone hidden] to [phone hidden], handling insurance and loan refinancing accounts, conducting cold calls, generating leads, and scheduling appointments for licensed specialists. From [phone hidden] to [phone hidden], she worked at ICALL AID Solutions, managing outbound calling campaigns for solar and mortgage services. She also worked at AC Telecall Services from [phone hidden] to [phone hidden], focusing on insurance and home improvement campaigns, lead generation, consultative selling, and client relationship management. Her combined experience demonstrates strong leadership, communication, organizational, customer service, and problem-solving skills, along with the ability to manage teams, achieve targets, and support business operations effectively.

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I am an experienced virtual assistant with a strong background in data entry, email management, and administrative tasks. I am highly organized, detail-oriented, and efficient in handling multiple projects at once. With my excellent communication skills and ability to work independently, I am confident in my ability to support your team and streamline your processes. I am also a trained transactions coordinator managing the intricate steps from contract to close and also an experienced disposition specialist, where I build buyer lists for my client's REI business using Propstream, Batchleads, and other platforms. I'm also an expert in administrative operations such as CRM management and general administrative support, focusing on streamlining workflows to increase team efficiency. My extensive background working in the real estate industry has equipped me with a deep understanding of the high-stakes, fast-paced nature of real estate investment (REI). I’m passionate and hardworking. I work with integrity and love. I’ve been in the industry as a virtual assistant for over 7 years and am always hungry for growth as I step forward. I always believe that if you value your job as much as you value your family, a successful career is waiting for you. Skills: Data Entry: Proficient in accurately inputting and maintaining large volumes of data. Email Management: Skilled in organizing and prioritizing emails to ensure timely responses. Admin Assistant: Ability to handle various administrative tasks such as scheduling meetings, managing calendars, and preparing reports. CRM & KPI Management Social Media Marketing Contracts Management & Transactions Process Analysis (workflow) Website Management (Basic website creation) Deals Organization Dispositions & Marketing Data Pulling & Organization Why Choose Me: Dedicated professional with a proven track record of delivering high-quality work. Excellent time management skills and ability to meet deadlines efficiently. Strong attention to detail and commitment to accuracy in all tasks. Effective communicator with a positive attitude and willingness to learn new skills.

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Experience in data entry, data management and administrative duties, possess good communication, leadership and interpersonal skills . I work very well with people, I have computer skills, excellent report writing and attention to detail.

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I am an Executive Virtual Assistant providing high-level virtual assistance, administrative support, and executive support to help founders and teams streamline operations. I specialize in email communication, scheduling, project management, data entry, and CRM automation to improve efficiency, strengthen communications, and support business growth through structured systems and reliable support.

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Versatile Virtual Assistant and HR Operations Specialist with over three years of remote experience optimizing workflows for global companies. Expert in managing applicant pipelines via Greenhouse, maintaining 98% CSAT scores on Zendesk, and automating workflows using Asana and Zapier to cut data errors by 35%. Highly organized and proactive, I bridge the gap between administrative support and people operations. Hire me to regain valuable hours in your day; I seamlessly handle your calendar, customers, and compliance documentation with minimal supervision, allowing you to focus entirely on scaling your core business operations.

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My professional background includes nearly a year of managing high-volume ride-hailing accounts in a call center environment, where I honed my problem-solving and rapid-response capabilities under pressure. Additionally, I have served as a B2B or SALES DEVELOPMETN REPRESENTATIVE and handled key administrative duties as a secretary to a school dean, managing scheduling, institutional correspondence, and structured task handling with strict attention to detail.

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I am a great hire because I bring experience in both insurance claims and customer service. I have strong attention to detail, excellent communication skills, and a customer-focused mindset. I can efficiently handle claims, resolve customer concerns, and maintain accuracy while meeting deadlines. I am dependable, adaptable, and committed to providing outstanding service and achieving positive results for both customers and the company.

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I am a dedicated and highly versatile professional with over a decade of experience in data entry, finance, accounting, HR, Admin, customer service, and virtual assistance. With a degree in Accountancy and a solid background in companies. I bring strong technical and analytical skills, excellent time management, and a deep understanding of both corporate and remote work environments. I am proficient in Microsoft Office, Accounting tools, data analysis, and different platforms. I’ve handled tasks from accounts payable/receivable and general ledger management to recruitment, payroll processing, bookkeeping, dispatching, and client communication. My experience spans multiple industries including finance, retail, HR solutions, BPO, and e-commerce. I’ve also worked remotely for international companies based in the U.S., Norway, and Australia from the past, demonstrating strong adaptability and communication skills. I am confident working independently or collaboratively, and I always aim to deliver high-quality, on-time results that meet or exceed expectations.

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Result-driven Operations Manager with 10+ years of leadership experience managing high volume, multi-functional teams across Trust & Safety and Customer Experience verticals. Proven success directly leading 100+ FTEs (including supervisors and specialists) in 24/7 BPO and corporate environments.

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I am seeking a stable, full-time remote position where I can apply my experience in customer service, healthcare provider support, administrative assistance, and freelancing. My background includes working as a Customer Service Representative for financial, e-commerce, telecommunications, and retail accounts; a Provider Services Representative handling healthcare-related inquiries; and an HR Shared Services Specialist assisting employees with concerns, tickets, and records. My freelance experience includes Real Estate Virtual Assistance, Social Media Management, Content Moderation, Search Picture Labeling, and administrative support. I have experience researching properties, reviewing listing emails, verifying property information, maintaining spreadsheets, managing social media content, and organizing records. I am proficient in Microsoft Office, Google Workspace, Salesforce, Zendesk, Canva, Meta Business Suite, and other digital tools. I am detail-oriented, adaptable, organized, and willing to learn new systems and processes. I prefer a long-term, full-time work-from-home opportunity, ideally with a daytime or morning Philippine-time schedule, but I am open to other schedules that offer stability and opportunities for professional growth.

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Procurement and Supply Chain Virtual Assistant with 5+ years of experience supporting procurement, supplier sourcing, inventory management, order processing, logistics, and administrative operations. Experienced in researching suppliers and products online, comparing prices and quotations, communicating with suppliers, coordinating orders, and maintaining accurate procurement and inventory records. I have worked with suppliers across China, Europe, and East Africa and am comfortable handling supplier communication, follow-ups, documentation, and negotiations professionally. I am highly proficient with Google Workspace, Microsoft Office, Excel, ERP systems, and remote collaboration tools. I am organized, detail-oriented, a fast learner, and comfortable working independently in a fully remote environment. I bring a combination of practical procurement experience, strong online research skills, and reliable administrative support to help businesses source efficiently and keep their operations running smoothly.

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Organized and tech-savvy Administrative Professional with over 2 years of experience in office administration, accounts management, and learner support. Skilled in data entry, virtual communication, and digital record-keeping. Proficient in Microsoft Office Suite, Google Workspace, and various online collaboration tools. Reliable, detail-oriented, and adaptable to remote environments, with proven ability to manage tasks independently and meet deadlines. Equipped with a personal laptop, stable internet connection, and a strong commitment to delivering quality support remotely.

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Detail-oriented and versatile Bookkeeper and Administrative Assistant with hands-on experience in financial reconciliation, statutory compliance, and corporate administrative operations. Proven track record in conducting accurate accounting-to government reconciliations (SSS, PhilHealth, Pag-IBIG, BIR), auditing vendor billing and payroll schedules, and managing digital 201 records. Skilled in leveraging QuickBooks Online and ERP software (Odysseus) to maintain general ledgers, streamline administrative workflows, and support organizational compliance.

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Detail-oriented and highly organized professional with over 5 years of combined experience in customer service, communication, scheduling, online teaching, and administrative support. Skilled in cold calling, lead generation, email and calendar management, CRM systems, data entry, and client communication. Adept at managing daily operations while maintaining professionalism, efficiency, and strong customer relationships.

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I have 10 years of customer support experience and 5 years of VA experience, strong communication skills, and a genuine passion for helping people and supporting business growth. I am reliable, detail-oriented, adaptable, and capable of working with minimal supervision. I can manage tasks efficiently, handle challenges professionally, and build positive relationships with clients and customers. I am also a fast learner who is always willing to learn new tools, improve my skills, and adapt to my client's needs. I understand the importance of trust, confidentiality, time management, and delivering quality work. If given the opportunity, I will bring dedication, professionalism, and a positive attitude to the team, treating my client's business goals as my own and doing my best to help them succeed.

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