Client SuccessClient Success
Keilah
800/mo
Cebu, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$800
per month
($5/hour)
Member since October 2026
Profile Description
Client Success Specialist with 3 years of experience onboarding and supporting B2B SaaS clients across global markets, including startups and international companies entering the Philippine market. Onboarded 40 clients end to end, with 32 still active today. Co-leads a 10-person global team across the Philippines, Kenya, and Uganda. Strong in client training, escalation resolution, and cross-functional work with CX-Tech, Payroll, HR, and Development teams. Targeting Client Success Manager, Custo...
Top Skills
Technical Support · 5 yearsAccount Management · 3 yearsCompensation & Benefits · 3 yearsData Entry · 3 yearsEmail Management · 3 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Technical SupportExpert
Email SupportAdvanced
Video SupportAdvanced
Ticket ManagementAdvanced
Design & Creative
Adobe PhotoshopIntermediate
CanvaBeginner
Human Resources
RecruitmentAdvanced
SOP WritingAdvanced
HR ManagementAdvanced
Sales & Business Development
Account ManagementAdvanced
Specialized Skills
OnboardingAdvanced
Compensation & BenefitsAdvanced
HRIS ManagementAdvanced
Virtual Assistance & Admin
Data EntryAdvanced
Email ManagementAdvanced
Research & Information GatheringAdvanced
Quick Stats
Age27 years
English LevelFluent
ID VerificationNot verified