Discover Full-Time Remote Professionals Worldwide

Profile Description

Hi I'm Charilyn Ventura. I am 40 years of age and a single mom of two. I graduated at university of perpetual help system year [phone hidden] but unfortunately not able to pass the licensure examination for nurses. I've work as a nurse volunteer for 2 years and emergency rescuer at red cross for 2 years as well before transitioning to a BPO industry. I've been with BPO industry for 4 years in total and handled different account as a customer service specialist. I've handled financial account dealing with mortgages and credit investigation. Also handled Microsoft windows account doing basic troubleshooting and upselling for free remote access to troubleshoot computer issues. I also handled car rental account assisting customers on renting a car and process payments and also getting information on when and where are they going to return or drop off the vehicle. I've been part with Airbnb as well dealing both guest and the host if they have listing issues. We try to mediate to resolve it and offer refund if its necessary and if its under policy. The recent experience that i had is with peak support global which I handled roadside assistance. There we dispatch and schedule a tow for a customer having issues with their vehicles. We also do follow ups and make sure that vehicle was able to pick up and drop off to their designation drop off location. If vehicle wasn't able to deliver or drop off we are going to locate or find that vehicle and contact the towing company who handled the job. We always make sure that job was able to finish and correctly deliver the vehicle. W also assist drivers or customers if they need mobile mechanic, tire change, fuel delivery or winch out service.

Top Skills

Profile Description

I design cloud environments that are secure by default — architected with Zero Trust principles and automated through Infrastructure-as-Code for production-ready scale. Over 7+ years in cloud engineering, architecture, and cybersecurity, I translate business requirements into secure, production-ready Azure solutions, applying security risk-driven design decisions across identity, network, and workload layers. I partner closely with stakeholders and leadership to align security architecture with business priorities. Results I've driven include: 99.9% system uptime across enterprise workloads via HA and DR 20–35% reduction in cloud infrastructure costs through infrastructure review and pruning 95% improvement in security compliance through controls such as Conditional Access, MFA, PAM 75% faster deployments through Terraform automation Stronger incident response through SIEM/XDR/SOC operations My core expertise: Azure Architecture & Landing Zones · Zero Trust & Identity Security (Entra ID, IAM, PIM, MFA) · Microsoft Sentinel & Defender (SIEM/XDR/SOC) · Hybrid Infrastructure & Disaster Recovery · Governance, Compliance & Cloud Cost Optimization · Terraform & IaC Automation

Top Skills

Profile Description

I am a detail-oriented and reliable Virtual Assistant with several years of experience in customer service, guest communication, and operations support. I have worked in fast-paced remote environments handling scheduling, coordination, follow-ups, documentation, and issue resolution while maintaining accuracy and professionalism. My background includes supporting short-term rental and hospitality operations, coordinating with cleaners and maintenance teams, managing calendars, tracking tasks, and assisting with tools such as Guesty, Hospitable, Breezeway, Help Scout, Asana, Google Sheets, and other remote collaboration platforms. I am comfortable handling time-sensitive tasks, staying organized across multiple priorities, and communicating clearly with both clients and team members. I am proactive, dependable, and quick to learn new systems. I take ownership of my work, pay close attention to details, and aim to provide consistent support that helps operations run smoothly.

Top Skills

Profile Description

With my 7+ years of proffessional life, I have gathered so much discipline in various fields and capacities of work. I live by the rule of NEVER STOP LEARNING.

Top Skills

Profile Description

I am a reliable, results-driven, and adaptable professional with extensive experience in cold calling, appointment setting, lead generation, sales, customer service, and virtual assistance. I am comfortable working with both B2B and B2C campaigns, particularly in real estate, insurance, solar, telecommunications, and other sales-focused industries. I prefer working in a goal-oriented and professional environment where clear expectations, consistent communication, and measurable results are valued. I am comfortable working independently with minimal supervision, managing my own daily activities, and staying motivated even when handling repetitive tasks or frequent rejection. My strengths include building rapport quickly, effective communication, active listening, objection handling, lead qualification, follow-ups, and maintaining accurate CRM records. I am also comfortable learning new tools and systems and have experience with platforms such as GoHighLevel, HubSpot, JustCall, Kixie, Mojo Dialer, CallTools, Vici, [link hidden], Podio, and Calendly. I am looking for opportunities where I can contribute my experience, continue developing my skills, and become a dependable long-term member of a team. I value professionalism, accountability, consistency, honesty, and continuous improvement, and I always strive to represent the company positively in every interaction.

Top Skills

Profile Description

Highly organized and proactive Operations Coordinator and Administrative Professional with experience supporting cross-functional teams, managing communications, coordinating schedules, maintaining records, and ensuring operational efficiency in remote environments. Proven ability to manage multiple priorities, maintain accurate documentation, coordinate stakeholders, and support leadership through strong organizational and problem-solving skills. Experienced in project coordination, reporting, customer communication, workflow management, and process improvement. Adept at working independently, maintaining attention to detail, and ensuring timely follow-up on tasks, projects, and customer requests.

Top Skills

Profile Description

Virtual assistance, data entry, administrative support, and lead generation, CRM, Email and Calendar

Top Skills

Profile Description

I help NGO leaders, founders, and research teams get their operations off their shoulders and into systems that actually hold. My background sits at the intersection of community health, research coordination, and remote operations. I've spent 5+ years managing executive calendars, inboxes, donor reporting, and cross-team coordination for organizations across the US, UK, Australia, and Kenya. Some results from that work: cut a founder's email response time from 4 days to 4 hours. Took a leader's double-booked calendar down to zero conflicts. Moved a 6-person team off WhatsApp onto Trello and Asana, and on-time delivery went from 55% to 92%. I work across Google Workspace, Notion, Asana, ClickUp, HubSpot, Airtable, Zapier, and Calendly, so there's no ramp-up time. I'm comfortable with donor reporting cycles, MEAL frameworks, and grant compliance, and I move fast without needing to be chased for updates. If your week is running you instead of the other way around, that's exactly where I come in.

Top Skills

Profile Description

Detail oriented Virtual Assistant to streamline operations, manage systems,& support business growth

Top Skills

Profile Description

With over 10 years of experience in customer service, I’ve developed a strong foundation in delivering excellent client support across various industries. My background includes a mix of general customer experience, sales, and technical support, where I consistently provided timely, solution-focused service. I was later promoted to a Real-Time Reports Analyst role, where I gained valuable skills in data monitoring and operational efficiency. For the past 8 years, I’ve successfully transitioned into the freelancing world, taking on diverse roles such as online English teaching, data entry and research, real estate property management, e-commerce support, digital marketing, and executive assistant positions. This experience has made me highly adaptable, self-motivated, and resourceful in both independent and collaborative work settings.

Top Skills

Profile Description

I help therapists and mental health practitioners get their admin off their plate so session time stays session time. HIPAA-certified Mental Health VA. I handle session note transcription ([link hidden]), scheduling and telehealth logistics ([link hidden], Zoom, Google Calendar), intake forms, and day-to-day practice admin not clinical work, just everything around it. Four+ years in healthcare admin (EHR systems, patient records, insurance coordination) means I already understand how a practice runs, not just the tools. Most practitioners I work with reclaim 5-7 hours a week. Portfolio with sample templates below happy to walk you through them.

Top Skills

Profile Description

I’m a detail-oriented and analytical Software Engineer with solid hands-on experience in Python, JavaScript, and C. I specialize in backend development and have a strong background in system analysis and relational databases. I enjoy designing, building, maintaining, and continuously improving software systems. Over the years, I’ve become skilled at debugging complex problems and keeping production applications running smoothly and reliably. I have a deep understanding of object-oriented programming, database-driven applications, and working in Unix/Linux environments. I take pride in writing clean, readable, and well-organized code. I’m a strong technical problem solver who can break down difficult issues and find effective solutions. I’m also a quick learner and can pick up new frameworks, tools, and technologies fast when needed.

Top Skills

Profile Description

Customer-focused and results-driven professional with experience in virtual assistance, customer care, sales, business development, and marketing. Skilled in CRM management, lead generation, relationship building, communication, and administrative support. Experienced in handling client interactions, managing schedules, conducting outreach, and maintaining strong customer relationships. Proficient in Zoho CRM, HubSpot, Apollo, and LinkedIn Sales Navigator, with strong organizational and multitasking abilities. Holds a Diploma in Information Technology and is currently a final-year Bachelor of Science in Information Technology student.

Top Skills

Profile Description

I am a self-driven and dependable professional who thrives in a remote work environment with clear goals and expectations. I enjoy working independently while collaborating effectively with a team, and I take pride in being organized, proactive, and results-oriented. I adapt quickly to new systems, welcome feedback, and consistently look for ways to improve my performance. Over the past two years, I have gained experience in appointment setting, cold calling, customer service, and lead generation. I am confident communicating with prospects, handling objections professionally, and building positive customer relationships. My goal is to contribute to a company where I can deliver consistent results, continue developing my sales skills, and grow into a long-term, high-performing team member.

Top Skills

Profile Description

• Recruitment & Administrative Coordinator – remote (Empowerment Group) • Sourcing candidates, CV screening, and scheduling Zoom interviews • Signing agreements with Serbian companies and coordinating job placements • Assisting legal team with documents for visas and work permits • High-volume communication via email, phone, and online platforms • Maintaining accurate candidate records and reports • Spa Manager & Receptionist – Sea Chefs (cruise ships) • Guest communication, scheduling, reporting, daily and monthly administration • Training new staff, assigning daily tasks, and ensuring service quality • Working in a fast-paced international environment • Strong organization, teamwork, and customer-focused service

Top Skills

Profile Description

My experience is based on assisting, advisory and customer service since I've started my working life (five years), and I've been in different companies in which I had a really good experience, but I'm searching for something else in which I can demonstrate my abilities. As an assistant and advisor, my tasks were: Managing agenda, CRM, Trello and many different editing softwares (Photoshop, Canva); Also, tracking attendance and completing spreadsheets are in my experience too. I have experience using billing softwares too, here in Argentina is called TANGO gestión, but I can adapt to any billing software if needed.

Top Skills

Profile Description

Creative Graphic Designer with experience in marketing and social media content creation. Passionate about visual storytelling, brand identity, and crafting designs that connect with audiences and drive results.

Top Skills

Profile Description

I have experience in being a salesperson in a shoe store and a bookstore. I handed out fliers for the shoe store before i started working there. My most recent experience is being a janitor in a high school dorm.

Top Skills

Profile Description

Bilingual Administrative and Customer Service professional with over 10 years of experience in real estate, construction, finance, e-commerce, sales, collections, and remote operations. Bachelor’s in Business Administration with a strong background in account management, data organization, and client relations. Skilled in CRM systems, financial documentation, and process improvement, with advanced English (C2) and proven experience supporting U.S.-based companies. Recognized for accuracy, professionalism, and proactive problem-solving in fast-paced environments.

Top Skills

Profile Description

Creative and multidisciplinary designer with a strong focus on visual storytelling, branding, motion design, and video production - supported by solid web and interface design skills. I craft expressive and engaging visuals by combining thoughtful graphic design with dynamic motion, impactful branding, and cinematic editing. My work spans everything from custom illustrations and brand identity systems to animated content and video production and editing. Fluent in tools like After Efects, Premiere Pro, Photoshop, Illustrator, InDesign, and Figma, I approach each project with a strong sense of narrative, visual clarity, and emotional resonance - whether it's a static composition or a moving piece. My expertise includes brand development, motion graphics, video editing, sound design, and visual content creation for digital and social platforms. I aim to deliver cohesive design systems across both traditional and emerging media. In addition to visual design, I have hands-on experience in web and UI design, with a functional knowledge of HTML, CSS, JavaScript, and tools like Tailwind CSS, WordPress, and Shopify - allowing me to prototype and support responsive, performance-conscious web experiences. I’ve collaborated with clients across industries in both freelance and agency settings, contributing to projects involving design direction, visual identity, and interactive content. Certified in Web Design (Krojačeva School) and Adobe Graphic Design (Coursera), I bring a solid foundation in typography, layout, and color theory, paired with a passion for creating visually cohesive and emotionally resonant content across digital platforms.

Top Skills