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I’m a detail-oriented and analytical Software Engineer with solid hands-on experience in Python, JavaScript, and C. I specialize in backend development and have a strong background in system analysis and relational databases. I enjoy designing, building, maintaining, and continuously improving software systems. Over the years, I’ve become skilled at debugging complex problems and keeping production applications running smoothly and reliably. I have a deep understanding of object-oriented programming, database-driven applications, and working in Unix/Linux environments. I take pride in writing clean, readable, and well-organized code. I’m a strong technical problem solver who can break down difficult issues and find effective solutions. I’m also a quick learner and can pick up new frameworks, tools, and technologies fast when needed.

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With 7 years of hands-on experience, I bring proven expertise as a virtual assistant and e-commerce specialist. Core competencies include e-commerce, Shopify, Product Research and Listing, Inventory Management, Order Fulfillment, and Customer Service.

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ABOUT ME I am Virtual Assistant with over 5 years of experience helping businesses run smoothly by taking care of day-to-day business administration, streamlining operations and building their online presence through social media and digital marketing. I have experience managing social media accounts, running Facebook Ads, planning digital marketing campaigns, developing SOPs to improve workflows and using different digital tools to manage tasks, information and day-to-day business operations. What I Can Do: Marketing • Social media management • Content planning & creation • Meta Ads • Campaign coordination • Market & competitor research • Marketing reporting & analysis Customer & Lead Management • Lead generation • Customer enquiries • WhatsApp Business • CRM & lead tracking • Customer follow-up Administrative & Operations Support • Google Workspace • Records & document management • Task coordination • Process/SOP development • Reporting • Operational follow-up Please feel free to contact me if you need someone reliable to support your marketing, customer support and day-to-day business operations.

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I help NGO leaders, founders, and research teams get their operations off their shoulders and into systems that actually hold. My background sits at the intersection of community health, research coordination, and remote operations. I've spent 5+ years managing executive calendars, inboxes, donor reporting, and cross-team coordination for organizations across the US, UK, Australia, and Kenya. Some results from that work: cut a founder's email response time from 4 days to 4 hours. Took a leader's double-booked calendar down to zero conflicts. Moved a 6-person team off WhatsApp onto Trello and Asana, and on-time delivery went from 55% to 92%. I work across Google Workspace, Notion, Asana, ClickUp, HubSpot, Airtable, Zapier, and Calendly, so there's no ramp-up time. I'm comfortable with donor reporting cycles, MEAL frameworks, and grant compliance, and I move fast without needing to be chased for updates. If your week is running you instead of the other way around, that's exactly where I come in.

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Executive Virtual Assistant and Operations Support for Creative Businesses I help business owners and creative agencies run efficient back-office operations so they can focus on client delivery and business growth. My background includes direct experience supporting US based businesses in the wedding and events industry, handling client workflows, daily correspondence, and digital assets. Because I hold a degree in secondary education majoring in English along with years of administrative and customer service experience, I bring clear, polished, and professional written communication to every client touchpoint. What I handle for your business: CRM and Client Onboarding: Setting up workflows, logging leads, managing project pipelines, and updating client files in Dubsado and HoneyBook. Inbox and Schedule Management: Filtering messages, drafting clear responses, organizing email folders, and coordinating calendars without double bookings. Billing and Bookkeeping Support: Creating invoices, tracking client payments, logging expenses, and monitoring retainers in your CRM. Content Writing and Basic SEO: Writing blog articles, auditing pages using Google Search Console and Sitebulb, and updating site content in Framer and WordPress. Social Media Management: Planning posting schedules, publishing content, and engaging with community inquiries across platforms. AI and Workflow Automation: Leveraging AI tools to accelerate content drafting, research, and SOP creation, while configuring automated triggers, emails, and client onboarding sequences in Dubsado and HoneyBook. Quality Assurance and Media Review: Reviewing completed photo and video deliverables for audio clarity, color consistency, and overall storytelling before client delivery. Software and Tools:CRMs: Dubsado, HoneyBook Productivity: Google Workspace, Microsoft 365 Web and SEO: Framer, WordPress, Google Search Console, Sitebulb Design and Content: Canva, SEO Content Writing AI Tools: ChatGPT, Claude, Canva Magic Studio, Grammarly Work Setup and Availability: Availability: Open to both full time and part time roles. Schedule: Flexible to work across US business hours, including Eastern, Central, and Pacific time zones. Equipment: Dedicated home office setup equipped with high speed fiber internet and power backup to guarantee consistent daily communication.

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Experienced Customer Service and BPO professional with 7+ years of experience in customer support, contact centre operations, team leadership, customer experience, and client relationship management. Proven experience leading teams of 25+ agents, managing customer escalations, CRM and ticketing systems, monitoring SLAs and KPIs, coaching and performance management, workload allocation, reporting, and process improvement. Skilled in handling inbound and outbound customer interactions, resolving complex issues, stakeholder engagement, and maintaining high service standards. Strong ability to improve team performance, reduce backlogs, meet service targets, and deliver consistent customer satisfaction across diverse industries.

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A seasoned Business Development and Sales Executive with over 20 years of experience in sales, business development, project management, consulting, and operations. I have collaborated with a wide range of clients across industries, such as life insurance, health, fintech, B2B, B2C, renewable energy, real estate, home improvement, hospitality, and AI. With dedicated expertise in building and executing email marketing and content strategies, I bring proven skills in cold-calling, lead nurturing, lead generation, client relationship management, client success and strategic partnerships. I have also worked with leading organizations, including Aegon, Breezes Resorts, and Samsung Electronics Home Appliances America, applying innovative and proven sales strategies that consistently led to effective results. My strong learning mindset and adaptability motivate me to contribute my skills and industry knowledge in ways that support the company and team and push results further.

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I’m a Senior Shopify Developer with 8+ years of experience building scalable, high-performing ecommerce experiences. I combine strong technical execution with a business-focused mindset, improving UX, performance, conversion, and long-term store growth.

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I'm a video editor, content creator and filmmaker. I use premiere and Filmora. I'm learning to use After effects too. I am studying a technical career in design, image and video. I use IA to make B-rolls or UGC too.

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Front-end developer with 4+ years of experience building high-performance React and Next.js applications. Skilled in real-time features, performance optimization, and responsive design. I enjoy collaborating across teams to turn complex ideas into clean, scalable, and maintainable solutions. Passionate about continuous learning and creating seamless user experiences.

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I’m a graphic designer with several years of experience creating thoughtful, effective, and visually compelling work. I specialize in branding, editorial design, social media, and animation (from basic to intermediate level). My focus is on clear visual communication, consistency, and purposeful design. With over eight years of experience in both local agencies and remote design platforms like Flocksy, I’ve built a strong foundation in delivering high-quality visual solutions across a wide range of industries and styles. During my three years at Flocksy, I collaborated with international clients on diverse design projects, sharpening my skills in communication and fast-paced creative execution. I’m currently seeking remote opportunities with international teams where I can contribute my creativity, adaptability, and passion for design.

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Paid Ads Specialist with extensive experience driving high-quality leads and maximizing ROI across Meta platforms, email, and SMS campaigns. Adept at leading cross-functional collaboration with design, content, and sales teams to ensure campaigns align with business objectives and deliver measurable results. Former content writer with strong expertise in creating persuasive copy that converts, blending creative and analytical skills to optimize campaigns and nurture leads through the sales funnel. Key Achievements: • Led campaign strategy and execution, consistently generating fresh, qualified leads and improving conversion rates. • Coordinated with design, content, and sales teams to align campaigns with business goals, ensuring measurable impact. • Planned and executed segmented email and SMS campaigns to nurture leads and increase engagement. • Enhanced campaign performance through continuous testing, audience targeting refinement, and creative optimization. • Applied content writing expertise to develop high-converting ad copy, email sequences, and landing pages.

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Media Buyer Digital Marketer Performance-driven Media Buyer & Digital Marketer with a PhD from Imperial College London and Marie Curie Fellowship. Over 8 years of experience optimising and scaling ecommerce, marketplaces, and lead-gen campaigns across Meta, Google, and programmatic platforms. Proven track record of reducing CPA/CPL by up to 55%, improving ROAS, increasing AOV, and optimizing omnipresence funnels for maximum ROI.

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Experienced in HR, administration, operations, customer relations (csm in healthcare and life science), team lead in customer experience team. Training and onboarding specialist, learning materials creator, SOPs creator..

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Running a fast-growing startup while staying focused on strategy, the leadership team, and every customer and investor conversation in between can feel like three full-time jobs at once, and I'd love to help make it lighter. As an executive assistant, I can take ownership of your calendar and inbox, coordinate travel for customer visits and conferences, prep materials so you walk into every meeting ready, and build simple systems for the recurring things that otherwise eat up your day. My job is to protect your time and attention so you can stay focused on the CEO-level work only you can do. I'd love to hop on a quick call to learn more about how you currently operate as a team and where I could plug in and start taking things off your plate.

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Organized and discreet professional with a proven record of supporting fast-paced, deadline-driven work across research, writing, quality review, and administrative coordination. Experienced in managing documentation, producing accurate written and analytical materials, and following detailed guidelines with a consistently high accuracy score. Skilled at juggling multiple priorities independently, communicating clearly with stakeholders at all levels, and maintaining confidentiality and attention to detail. Brings a background in procurement and records administration together with strong digital literacy and remote-work discipline, and is seeking to apply these skills as an Executive Assistant supporting senior leadership with scheduling, correspondence, reporting, and day-to-day office management.

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As a Business Development Executive, I focus on driving company growth by identifying new opportunities, building strategic relationships, and expanding our client base. I work closely with homeowners, real estate professionals, and investors to understand their needs and connect them with practical construction and property improvement solutions.

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Detail-oriented and versatile professional with hands-on experience in data entry, data scraping, and video editing. I bring a strong eye for accuracy and efficiency to every data task, combined with technical ability to extract and organize information from various online sources. My video editing skills add a creative dimension to my profile, making me a well-rounded candidate who can handle both analytical and multimedia projects. I'm a fast learner, self-motivated, and committed to delivering quality work — making me a valuable addition to any team

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Results-driven SEO Specialist and Virtual Assistant with over 5 years of experience in digital marketing, administrative support, and online business management. Skilled in SEO strategy, social media management, lead generation, and funnel building, with a strong track record of helping clients boost visibility, streamline operations, and scale their brands. Adept at handling diverse tasks—from keyword optimization and analytics tracking to content scheduling, CRM updates, and client communications. Known for being proactive, detail-oriented, and highly adaptable in fast-paced remote environments, delivering consistent results with professionalism and precision.

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Certified Medical Virtual Assistant with hands-on training in patient scheduling, appointment coordination, EHR/EMR documentation, medical terminology, HIPAA principles, and patient communication. Brings strong customer service and administrative experience, with a proven ability to maintain accurate records, manage high-volume inquiries, and provide professional, compassionate support in remote healthcare environments.

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