Customer Success | Account Manager | Digital Marketing

Yukesh

ID Verified
2,500/mo
Kathmandu , Nepal
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

Marketing and branding professional with hands-on experience in digital marketing, event management, social media strategy, and campaign execution. I have worked with brands, managed nationwide marketing activations, coordinated events, created engaging content, and supported business growth through strategic marketing initiatives. Skilled in communication, project coordination, branding, and digital marketing, I thrive in fast-paced environments and enjoy collaborating with teams to deliver imp...

Top Skills

Canva · 5 yearsB2C Sales · 4 yearsContent Marketing · 4 yearsContent Strategy · 4 yearsSocial Media Analytics · 4 years

Skills & Expertise

AI & Automation

PerplexityAdvanced

Content & Writing

Blog WritingAdvanced
Technical WritingAdvanced
Creative WritingAdvanced
CopywritingIntermediate
SEO Content WritingIntermediate
GhostIntermediate

Customer Success

Social Media SupportAdvanced
ZendeskIntermediate
FreshdeskBeginner
Live Chat SupportBeginner
Phone SupportBeginner
Ticket ManagementBeginner
Lead ManagementBeginner

Design & Creative

CanvaExpert
Adobe PhotoshopAdvanced
FigmaBeginner

Marketing & Growth

Content MarketingAdvanced
Content StrategyAdvanced
Social Media AnalyticsAdvanced
Facebook Business ManagerAdvanced
ChatGPT for MarketingAdvanced
Instagram GrowthAdvanced
Influencer OutreachAdvanced
User-Generated ContentAdvanced
SEO (Technical & Content)Intermediate
Meta Ads (Facebook/Instagram)Intermediate
YouTube Channel ManagementIntermediate
TikTok AdsIntermediate
LinkedIn OptimizationIntermediate
ThreadsBeginner
TikTok GrowthBeginner
Community ManagementBeginner
Semrush/AhrefsBeginner
HubSpotBeginner
MailchimpBeginner

Sales & Business Development

B2C SalesAdvanced
Proposal WritingAdvanced
B2B SalesBeginner
Sales Funnel ManagementBeginner
Cold Email OutreachBeginner
Cold CallingBeginner
Lead GenerationBeginner
NegotiationBeginner
Sales PresentationsBeginner
SalesforceBeginner
Apollo.ioBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Travel PlanningBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
Research & Information GatheringBeginner
Data EntryBeginner
AsanaBeginner
NotionBeginner
ClickUpBeginner

Work Experience

Co-Founder – Marketing & Business Development

Groove Nepal

Apr 2026 - Present

Key Achievements:

Co-founded a marketing and branding agency delivering campaigns and promotional activities. Managed client acquisition, partnerships, branding, and campaign planning. Executed marketing initiatives including Nepal Made Market and Saturday Marketing. Handled vendor coordination, budgeting, and project delivery.

PerplexityBlog WritingCopywritingCreative WritingSocial Media SupportContent MarketingChatGPT for MarketingMeta Ads (Facebook/Instagram)Facebook Business ManagerProposal Writing

Marketing & Social Media Executive

Hatti Hatti Nepal

May 2024 -

Key Achievements:

Managed social media strategy and digital content. Increased brand visibility through campaigns and community engagement. Coordinated sponsors, partners and vendors. Supported ShePreneurs Awards marketing and production.

Social Media SupportBlog WritingInstagram GrowthInfluencer OutreachContent StrategyCommunity ManagementProposal WritingNegotiationCalendar ManagementMeeting CoordinationResearch & Information GatheringMeta Ads (Facebook/Instagram)Content MarketingFacebook Business ManagerChatGPT for MarketingSEO (Technical & Content)Canva

Digital Marketing & Client Success Officer

Project A

Jun 2025 - Jun 2026

Key Achievements:

Managed digital marketing campaigns and client accounts for multiple brands. Led the nationwide Sprite College Activation campaign across 13 cities, coordinating stakeholders and campaign execution. Collaborated with internal teams to ensure successful project delivery. Maintained strong client relationships and ensured campaign objectives were achieved. Supported marketing execution for the WorldLink 6G launch even

Social Media AnalyticsContent MarketingTikTok AdsContent StrategyChatGPT for MarketingFacebook Business ManagerMeta Ads (Facebook/Instagram)CanvaSocial Media SupportSEO Content WritingBlog WritingCopywritingCreative WritingSEO (Technical & Content)LinkedIn OptimizationInstagram GrowthInfluencer OutreachCommunity ManagementMeeting CoordinationNotionData Entry

Quick Stats

Age20 years
English LevelFluent
Other Languages
NepaliFluent
HindiConversational
ID VerificationVerified

Certifications

Graphics Designing