Vivienne

Virtual assistant | SMM | Admin | Ops | Bookkeeping

Vivienne

1,500/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Still wearing every hat; admin, scheduling, customer support, bookkeeping, workflow management when your time should be spent growing the business? That’s where I come in. I’m Vivienne, an Operations-focused Virtual Assistant with 5+ years’ experience supporting busy founders, coaches and small business owners who need reliable support behind the scenes. I help you regain structure and breathing room by handling the details that drain your time: • Admin & Organization - Inbox management, cale...

Top Skills

Candidate Sourcing · 8 yearsHR Management · 8 yearsPayroll · 8 yearsRecruitment · 8 yearsSOP Writing · 8 years

Skills & Expertise

AI & Automation

ZapierAdvanced
Workflow AutomationAdvanced
OpenAI APIAdvanced
Claude/Anthropic APIAdvanced

Content & Writing

CopywritingExpert
Email CopywritingExpert
Landing Page CopyAdvanced
Blog WritingAdvanced
SEO Content WritingAdvanced

Customer Success

Live Chat SupportAdvanced
Email SupportAdvanced
Phone SupportAdvanced
Social Media SupportAdvanced
Lead ManagementAdvanced

Data & Analytics

Excel (Advanced)Advanced
Google Sheets (Advanced)Advanced

Design & Creative

CanvaAdvanced
YouTube OptimizationAdvanced

E-commerce & Marketplace

Facebook MarketplaceAdvanced

Finance & Accounting

QuickBooksAdvanced
BookkeepingAdvanced
Accounts Payable/ReceivableAdvanced
Payroll ProcessingAdvanced
Tax PreparationAdvanced
AML/KYCAdvanced

Human Resources

TimekeepingExpert
PayrollExpert
RecruitmentExpert
Candidate SourcingExpert
HR ManagementExpert
SOP WritingExpert

Marketing & Growth

Community ManagementAdvanced
Instagram GrowthAdvanced
LinkedIn OptimizationAdvanced
Social Media AnalyticsAdvanced
YouTube Channel ManagementAdvanced
ConvertKitAdvanced

Sales & Business Development

Proposal WritingAdvanced
Lead GenerationAdvanced
Sales Funnel ManagementAdvanced
PipedriveAdvanced

Specialized Skills

HRIS ManagementAdvanced
OnboardingAdvanced
Online Course CreationAdvanced

Virtual Assistance & Admin

Calendar ManagementAdvanced
Email ManagementAdvanced
Document ManagementAdvanced
Meeting CoordinationAdvanced
Personal Assistant ServicesAdvanced
CalendlyAdvanced
Research & Information GatheringAdvanced
Data EntryAdvanced
Executive Assistant ServicesAdvanced
AsanaAdvanced
NotionAdvanced
TrelloAdvanced
ClickUpAdvanced
JiraAdvanced

Work Experience

Executive Support Coordinator (Part time / Remote)

Good Grief

Jun 2024 - Present

Key Achievements:

Managed executive calendar scheduling, communication workflows, and administrative coordination Supported live program delivery across Zoom, Kajabi, and Skool platforms Maintained accurate program documentation and ensured seamless participant onboarding Organized communication across email, WhatsApp, and internal systems Developed structured workflows that improved delivery consistency Assisted leadership in managing competing priorities and operational tasks

Workflow AutomationSEO Content WritingClaude/Anthropic APILive Chat SupportEmail SupportEmail CopywritingLanding Page CopyCanvaSocial Media SupportCalendlyPersonal Assistant ServicesEmail ManagementData EntryExecutive Assistant ServicesAsanaMeeting CoordinationCalendar ManagementResearch & Information GatheringTrelloYouTube Optimization

Executive Operations & Project Coordinator (Part time / Remote)

Women in Project Management Network (USA)

Apr 2021 - Feb 2026

Key Achievements:

Coordinated end-to-end delivery of PMP training programs, ensuring timelines, resources, and communications were aligned Managed scheduling across instructors, students, and leadership teams Served as a communication hub between stakeholders, maintaining clarity and preventing workflow delays Built structured tracking systems that improved project visibility and accountability Managed executive inbox communication and responded to time-sensitive requests Supported decision-making by compiling structured updates and reports

CopywritingClaude/Anthropic APIBlog WritingEmail CopywritingSEO Content WritingLanding Page CopyEmail SupportCanvaLead ManagementYouTube OptimizationBookkeepingSocial Media SupportInstagram GrowthConvertKitLinkedIn OptimizationProposal WritingSocial Media AnalyticsYouTube Channel ManagementLead GenerationOnline Course CreationEmail ManagementData EntryDocument ManagementAsanaResearch & Information GatheringClickUp

Quick Stats

Age30 years
English LevelFluent
ID VerificationNot verified

Certifications

Fundamentals of Digital Marketing
Virtual Assistance - ALX
AI Career Accelerator