Experienced eCommerce VA|Customer Support SpecialistExperienced eCommerce VA|Customer Support Specialist
Rowena
ID Verified1,800/mo
General Mariano Alvaez, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU timezone
$1,800
per month
($10/hour)
Member since December 2025
Profile Description
10+ Years in Customer Support | 6+ Years in eCommerce | Shopify, Zendesk, 3PL & More Hi! I'm a reliable and detail-oriented eCommerce Virtual Assistant with over 10 years of customer support experience and more than 6 years supporting online stores. I help eCommerce businesses run smoothly by handling customer inquiries, processing orders, tracking shipments, and resolving issues—so you can focus on growing your brand. I’ve worked with platforms like Shopify, Zendesk, ShipStation, and 3PL prov...
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
AI & Automation
DALL-EIntermediate
PerplexityIntermediate
Customer Success
Email SupportExpert
Ticket ManagementExpert
Technical SupportExpert
ZendeskExpert
Social Media SupportExpert
FreshdeskAdvanced
IntercomAdvanced
E-commerce & Marketplace
Order ProcessingExpert
ShopifyExpert
Shopify PlusExpert
Inventory ManagementExpert
DropshippingExpert
Marketplace SEOExpert
EtsyAdvanced
eBayAdvanced
Amazon FBAAdvanced
MagentoIntermediate
WooCommerceIntermediate
Print on DemandIntermediate
GorgiasIntermediate
GumroadIntermediate
Finance & Accounting
NetSuiteIntermediate
Accounts Payable/ReceivableBeginner
Marketing & Growth
Sales & Business Development
Account ManagementAdvanced
SalesforceIntermediate
Quick Stats
Age46 years
GenderFemale
English LevelFluent
ID VerificationVerified
Portfolio
🔒
Visible to employers on Pro and Enterprise plans. Upgrade your plan to view portfolios.
Certifications
VIrtual Assistant
Go High-Level
Accounts Payable Management