Ecommerce Virtual Assistant/ GVA/ EAEcommerce Virtual Assistant/ GVA/ EA
Stephanie
$1,500
per month
($9/hour)
Profile Description
I am Stephanie, a detail-oriented Virtual Assistant with over seven years of experience supporting business through customer service, operations, and administrative works. I am comfortable using tools like Google workspace, Microsoft Office, CRM platforms, Shopify, Netsuite, and more. I work proactively, communicate clearly, and take ownership of tasks to ensure accuracy and timely results. I'm excited to support teams that value efficiency, reliability, and long-term collaboration.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Content & Writing
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Finance & Accounting
Marketing & Growth
Real Estate Operations
Sales & Business Development
Work Experience
E‑Commerce / Customer Service Associate
Signet Sunday
Aug 2025 - Present
Job Responsibilities:
Handle customer inquiries, order processing, refunds, and issue resolution. Maintain high customer satisfaction through timely and professional support.
E‑Commerce & Lead Generation Specialist
Good Living Only
Jan 2025 - Aug 2025
Job Responsibilities:
- Conduct lead research and outreach to support sales growth. - Assist with Shopify product listings, order fulfillment, and CRM updates.
Operations / Office Assistant
Aptus Plumbing
Jul 2024 - May 2025
Job Responsibilities:
- Supported daily office operations, scheduling, invoicing, and documentation. - Coordinated service bookings and internal workflows.
Account Associate
Wipro Phil., Inc
Feb 2021 - Feb 2025
Job Responsibilities:
Delivered high-volume customer support for Meta platforms, resolving billing, account, and policy-related issues while meeting SLA, QA, and productivity targets. Moderated and reviewed user content in compliance with Meta Community Standards, ensuring platform safety and policy adherence. Handled escalations and sensitive cases with accuracy, confidentiality, and detailed CRM documentation.