Ruhbi

Medical VA l Executive VA l Customer Support VA

Ruhbi

1,300/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Experienced Healthcare and Customer Support Virtual Assistant with over 4 years of experience in medical records coordination, client communication, and administrative support. Specialized in HIPAA-compliant medical documentation, client communication, and high-volume phone support. Proven ability to manage complex requests, maintain accuracy, and deliver reliable support in fast-paced remote and office environments.

Top Skills

Phone Support · 4 yearsAccount Management · 3 yearsDocument Management · 3 yearsExcel (Advanced) · 3 yearsGDPR Compliance · 3 years

Skills & Expertise

Customer Success

Phone SupportAdvanced
Email SupportIntermediate
Social Media SupportIntermediate
Technical SupportIntermediate
Ticket ManagementIntermediate
ZendeskIntermediate
Live Chat SupportBeginner

Data & Analytics

Google Sheets (Advanced)Advanced
Excel (Advanced)Advanced

Design & Creative

CanvaIntermediate
Social Media GraphicsBeginner
CapCutBeginner
Video EditingBeginner

Finance & Accounting

Risk ManagementIntermediate
AML/KYCIntermediate
Accounts Payable/ReceivableBeginner
Payroll ProcessingBeginner

Human Resources

Candidate SourcingBeginner
PayrollBeginner
TimekeepingBeginner
SOP WritingBeginner
HR ManagementBeginner

Sales & Business Development

Sales PresentationsAdvanced
Account ManagementAdvanced
Cold CallingBeginner
Cold Email OutreachBeginner
Lead GenerationBeginner
SalesforceBeginner

Specialized Skills

Terms & ConditionsAdvanced
GDPR ComplianceAdvanced
Legal ResearchIntermediate
Contract ReviewIntermediate
Paralegal ServicesIntermediate
Coaching & MentoringIntermediate
Corporate TrainingIntermediate
Telehealth SupportIntermediate
Medical BillingIntermediate
Medical TranscriptionIntermediate
OnboardingBeginner
Performance ManagementBeginner

Virtual Assistance & Admin

NotionAdvanced
Document ManagementAdvanced
Meeting CoordinationIntermediate
Monday.comIntermediate
Executive Assistant ServicesIntermediate
Personal Assistant ServicesIntermediate
ClickUpBeginner
Email ManagementBeginner
Data EntryBeginner

Quick Stats

Age24 years
English LevelFluent
ID VerificationNot verified

Certifications

HIPAA Certified