Executive VA and Operations PartnerExecutive VA and Operations Partner

Key Achievements:

• Freed an estimated 5–7 hours/week of the CEO's focus time by auditing the calendar monthly and applying colour-coding and time-blocking on own initiative. • Triaged 10–15 meeting requests/week, confirming purpose or declining low-value bookings on the CEO's behalf — cutting unnecessary meeting time by roughly 15–20%. • Owned the CEO's inbox end-to-end: independently triaged and responded to 30–50 emails/day, holding priority response times under 24 hours. • Ran the full contract-to-payment cycle for 8–12 contractors, routing signatures and invoices through the system of record with zero missed deadlines across the engagement. • Processed monthly expense reimbursements with 100% documentation accuracy and zero audit flags, handling sensitive financial data with full discretion. • Produced 4–6 board and committee packets a year — gathered input from senior staff, proofread and formatted — delivered on time, every time, without follow-up needed. • Transcribed board minutes and drafted agendas within 2–3 business days of each meeting, keeping governance reporting audit-ready year-round.

Key Achievements:

• Coordinated the CEO's calendar and 8–10 mentorship sessions/month across multiple stakeholders, sustaining a 90%+ on-time session rate through proactive follow-up. • Managed day-to-day inbox correspondence for the CEO, keeping response times under 24 hours for partner and entrepreneur inquiries. • Consolidated progress data into monthly leadership reports, giving the CEO a single accurate source of truth across 15–20 entrepreneurs. • Served as primary point of contact for 15–20 entrepreneurs and partner organisations, sustaining a 90%+ session attendance rate through same-day follow-up on scheduling conflicts. • Maintained accurate records for 15–20 client profiles, catching and correcting outdated data before it reached leadership reports.