Executive Virtual Assistant/ Customer Service RepresentativeExecutive Virtual Assistant/ Customer Service Representative
Joy
$1,000
per month
($6/hour)
Profile Description
I am a passionate executive assistant with over five years of diverse experience in executive assistance, human resources, call center compliance, customer service, and credit management. My background in customer service and human resources has provided me with the skills necessary to be versatile and succeed in any role and department. I am committed to continuous learning to upgrade my skills and ensure success in any position. My interest in executive assistance was sparked by curiosity abo...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Content & Writing
Customer Success
Design & Creative
E-commerce & Marketplace
Finance & Accounting
Human Resources
Marketing & Growth
Real Estate Operations
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Independent Travel Manager
DreamPort - Skylux Travel
Nov 2025 - Present
Job Responsibilities:
Client Consultation & Needs Assessment Engage clients to understand travel needs, preferences, budgets, and timelines Provide personalized recommendations based on destination, purpose of travel, and client priorities Flight & Travel Booking Management Research, quote, and book domestic and international flights using GDS and airline systems, demonstrating basic computer skills Secure the best ava...
Call Centre Compliance
Nani Recruitment Ltd
Jul 2025 - Oct 2025
Job Responsibilities:
Responded to candidate inquiries via phone, email, and chat through Zendesk CRM, maintaining professionalism and courtesy. • Resolved candidate issues effectively and escalated unresolved queries to the appropriate departments. • Maintained strong knowledge of products and services to provide accurate support. • Recorded and updated candidate interactions, transactions, feedback, and complaints ac...
Executive Virtual Assistant
Md Mary Johnson COO
May 2025 - Jun 2025
Job Responsibilities:
Optimized the COO’s schedule and communications across multiple time zones, applying strong time management skills. Managed complex travel logistics, including flights, accommodations, and transportation. Coordinated meetings and high-priority correspondence. Prepared executive reports, presentations, and briefing notes for strategic decision-making using Microsoft Office Suite. Streamlined workfl...
Personal Assistant
Director Business Process Improvement
Nov 2023 - Jan 2025
Job Responsibilities:
Managed the Director’s calendar, scheduled appointments, and organized meetings. • Handled all correspondence including emails, phone calls, and letters. • Drafted and prepared documents, reports, and presentations. • Maintained meticulous records of expenses and prepared expense reports. • Served as the primary contact between the Director and internal/external stakeholders. • Provided support on...
Human Resource Assistant
Acceler Global Logistics LTD.
Aug 2021 - Aug 2024
Job Responsibilities:
Supported all aspects of HR operations including recruitment, onboarding, and employee relations. • Administered interviews, scheduled appointments, and conducted employee orientations. • Maintained accurate and up-to-date employee records. • Ensured compliance with labor laws, statutory deductions, and QMS regulations. • Conducted investigations into fraudulent documentation submitted by employee...