Virtual AssistantVirtual Assistant
Jannica
ID Verified$300
per month
($2/hour)
Profile Description
Versatile and detail-oriented professional with 5+ years of combined experience in education and remote online moderation. Proven ability to manage multiple responsibilities, communicate effectively across digital platforms, and maintain organized workflows in remote environments. Skilled in Microsoft Office, Google Workspace, time management, and conflict resolution. Demonstrated success in delivering high-quality support, fostering positive engagement, and adapting quickly to diverse tasks. St...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Content & Writing
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Finance & Accounting
Human Resources
Marketing & Growth
Real Estate Operations
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Freelance Project Moderator
Discord
Dec 2020 - Mar 2026
Job Responsibilities:
Key Responsibilities: Moderated online communities and enforced community guidelines effectively Maintained professional communication and facilitated member engagement Assisted in conflict resolution and handled rule violations promptly Supported project coordination and administrative tasks in remote settings Key Achievements: Successfully maintained a positive and safe community environment fo...
Teacher
AMA Computer Learning Center
May 2019 - Jul 2020
Job Responsibilities:
Key Responsibilities: Delivered engaging English lessons aligned with curriculum standards for secondary students Managed classroom activities and maintained a positive learning environment Assessed student performance and provided constructive feedback Developed lesson plans and instructional materials to support diverse learning styles Key Achievements: Improved student engagement and participa...
Customer Service Representative
Sutherland Global Services
Oct 2018 - Dec 2018
Job Responsibilities:
Key Responsibilities: Responded to customer inquiries via phone, email, and chat in a timely and professional manner Resolved customer complaints and issues efficiently while maintaining high satisfaction ratings Processed orders, returns, refunds, and account updates accurately Maintained detailed records of customer interactions and transactions in CRM systems Collaborated with team members and...
Quick Stats
Certifications
Education
Bachelor's Degree
Bicol State College of Applied Sciences and Technology
2015 - 2019