Magesperi

Community Manager, Customer Service, Virtual Assistant

Magesperi

1,500/mo
Pinetown, South Africa
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dedicated customer-focused professional with 16 years of retail experience and 3 years in online tutoring. Passionate about helping people, managing communities, and providing reliable virtual support. Known for clear communication, patience, and creating positive customer experiences.

Skills & Expertise

Content & Writing

AI & Automation

DALL-EAdvanced
Jasper AIBeginner
SoraBeginner

Customer Success

Data & Analytics

Design & Creative

CanvaAdvanced
CapCutBeginner

E-commerce & Marketplace

Human Resources

PayrollExpert

Sales & Business Development

Work Experience

Online Tutor

Preply

May 2023 - Present

Job Responsibilities:

Over 3 years of experience teaching English online to B1–B2 level students internationally. Designed personalized lessons that improved student confidence, engagement, and language skills. Adapted teaching style for different ages and learning goals, including adults and children. Provided feedback and corrected assignments to track progress and ensure measurable improvement. Built positive, m...

Live Chat SupportVideo SupportPhone SupportCanvaLanguage TeachingLinkedIn AdsOnline Course CreationCurriculum DevelopmentMeeting Coordination

Retail management and admin

Fourways Kwikspar

Nov 2009 - Jan 2026

Job Responsibilities:

Progressed from cashier to key holder and admin lead, managing daily store operations. Led a team of 50+ staff, handling scheduling, payroll, and HR tasks, including hiring. Streamlined admin processes: invoices, claims, supplier communications, and customer service. Initiated and ran a successful store-driven non-profit community drive, donating to local orphanages. Trusted with opening and c...

CopywritingEmail SupportExcel (Advanced)Facebook MarketplaceOrder ProcessingInventory ManagementPayrollFacebook Business ManagerB2B SalesCold Calling

Quick Stats

Age36 years
GenderFemale
English LevelFluent
Other Languages
AfrikaansBasic
ZuluBasic
ID VerificationNot verified

Education

High-school

2003 - 2007