Dickson

AI Automation Specialist, Web & CRM Developer, Remote Work C

Dickson

ID Verified
200/mo
Accra, Ghana
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a solutions-oriented professional driven by a genuine passion for creating systems that function efficiently, intelligently, and with meaningful impact. My work is grounded in the belief that technology should simplify processes, empower teams, and enhance user experiences. My experience cuts across multiple industries, including education technology, e-commerce, customer service, branding, and digital operations. This diverse background has allowed me to approach problems from multiple pe...

Skills & Expertise

AI & Automation

ZapierExpert
HeyGenExpert
SoraExpert
VeoAdvanced
Data LabelingIntermediate

Software Development

WebflowAdvanced

Finance & Accounting

WaveExpert
XeroExpert
SageExpert

Real Estate Operations

Sales & Business Development

Work Experience

Education & Digital Support Coordinator/ Head of IT Department

Marshalls University College

Jan 2020 - Present

Job Responsibilities:

• Coordinated panelists and speakers for educational events (bios, slides, documents, session prep) • Scheduled and managed calls, created surveys, and gathered feedback post-events • Provided live tech support for virtual sessions via Zoom and Google Meet • Built and updated education content pages, videos, and downloadable resources • Proofed materials, signage, and program documents for univers...

Email SupportPhone SupportSocial Media SupportVideo SupportLiveChatGoogle Sheets (Advanced)Email MarketingCommunity Management

Remote Tech Support & System Setup Consultant

Freelance / Beeaktive Care UK / AreeBuy Ghana

May 2021 - Sep 2024

Job Responsibilities:

• Helped teams set up Dropbox across Mac and Windows devices with synced folders and access control • Delivered tech onboarding and ongoing support for staff unfamiliar with tools • Provided remote assistance with Microsoft Office (both Mac and Windows) • Supported CRM, file organization, and basic digital literacy training

Data LabelingSEO Content WritingShopifyCanvaInventory ManagementWooCommerceWordPressQuickBooksWaveSalesforce

Web & CRM Developer

Ghana Association of Psychologists

Mar 2021 - Aug 2022

Job Responsibilities:

• Built website and member portal; handled updates and resource uploads • Supported internal teams with digital tools and content delivery • Streamlined communication between the executive team and members through automations

Technical SupportPhone SupportWordPress

Quick Stats

Age36 years
GenderMale
English LevelFluent
Other Languages
EnglishFluent
ID VerificationVerified
Portfolio
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Certifications

Virtual Assistant/Alx

Education

Bachelor's Degree

Brigham Young University

2025 - present