Amazon & E-commerce Operations Specialist | Marketplace SuppAmazon & E-commerce Operations Specialist | Marketplace Supp
Denise
ID Verified$950
per month
($5/hour)
Profile Description
E-commerce Operations Specialist with 7+ years of experience supporting Amazon, Shopify, Walmart, and Vendor Central accounts. Skilled in marketplace operations, customer support, FBA reimbursements, product listings, inventory management, and administrative support in fast-paced remote environments.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
E-commerce & Marketplace
Virtual Assistance & Admin
Marketing & Growth
Sales & Business Development
Work Experience
E-commerce Virtual Assistant
Chromadex
Aug 2021 - Apr 2026
Job Responsibilities:
● Managed Amazon Seller Central operations, FBA reimbursements, and case escalations. ● Generated inventory and reimbursement reports to support account performance. ● Resolved customer inquiries, refunds, and negative feedback while maintaining high customer satisfaction. ● Supported influencer requests, administrative tasks, and social media engagement.
E-commerce Virtual Assistant
Ora Organic
Aug 2023 - Dec 2024
Job Responsibilities:
● Handled customer inquiries via email and chat. ● Processed orders, refunds, replacements, and shipment tracking. ● Maintained CRM records and supported product listing updates.
Amazon eCommerce Virtual Assistant
Ejam
Dec 2020 - Aug 2021
Job Responsibilities:
● Optimized Amazon product listings, backend keywords, and A+ Content. ● Supported compliance, reporting, and administrative case follow-ups.
Amazon Virtual Assistant
Monoprice
Feb 2018 - Dec 2020
Job Responsibilities:
● Supported Amazon multi-marketplace operations (CA, AU, MX, EU). ● Created and optimized product listings, variations, and catalog content. ● Managed Vendor Central returns, shortages, chargebacks, and RMA disputes.
Quick Stats
Education
Bachelor's Degree
Holy Cross of Davao College
2005 - 2009