Archie

CSR/TSR/Customer Support/Financial Care/ LC / Fraud Speciali

Archie

ID Verified
800/mo
Taguig, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

​Results-driven Technical & Customer Support Specialist with 7+ years of experience in e-commerce platform troubleshooting, financial care, and fraud mitigation. Proven SME skilled at managing complex technical workflows, resolving API/label feed issues, and mentoring onboarding teams to boost efficiency. ​Solutions-oriented Technical Support Specialist with expertise in e-commerce logistics integrations, custom settings, and platform troubleshooting. Leverages strong technical acumen in API/la...

Skills & Expertise

AI & Automation

ZapierBeginner
OpenAI APIBeginner
YOLOBeginner

Content & Writing

Customer Success

Data & Analytics

SQLBeginner
LookerBeginner

Design & Creative

CanvaBeginner
CapCutBeginner

E-commerce & Marketplace

Finance & Accounting

Marketing & Growth

Sales & Business Development

B2B SalesBeginner
NegotiationBeginner
SalesforceBeginner
Zoho CRMBeginner

Specialized Skills

Virtual Assistance & Admin

Work Experience

Customer Support

Auctane

Sep 2025 - Jun 2026

OpenAI APILive Chat SupportPhone SupportAPI IntegrationGitHub CopilotZapierEmail SupportWorkflow AutomationZendeskLiveChat

Quick Stats

Age34 years
GenderMale
English LevelFluent
ID VerificationVerified
Portfolio
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