Medical virtual assistant

MERCY

ID Verified
1,200/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail-oriented and highly organized medical virtual assistant with a strong commitment to passionate patient care and HIPAA compliance.Skilled in supporting healthcare professionals by managing patient communication, portal triage, EHR systems, appointment coordination, insurance verification, handling inbound and outbound patient calls, and medical documentation.Known for delivering empathetic patient interaction while reducing the administrative burden that drains clinical team time, revenue,...

Top Skills

Telehealth Support · 3 yearsAsana · 2 yearsCalendar Management · 2 yearsCalendly · 2 yearsClickUp · 2 years

Skills & Expertise

Virtual Assistance & Admin

Calendar ManagementIntermediate
Email ManagementIntermediate
Document ManagementIntermediate
Meeting CoordinationIntermediate
CalendlyIntermediate
ClickUpIntermediate
AsanaIntermediate
TrelloIntermediate
Monday.comIntermediate
Data EntryIntermediate
Research & Information GatheringIntermediate
Travel PlanningIntermediate
Executive Assistant ServicesIntermediate

AI & Automation

ZapierIntermediate

Specialized Skills

Telehealth SupportAdvanced
Medical TranscriptionIntermediate
Medical BillingIntermediate

Quick Stats

Age27 years
English LevelFluent
ID VerificationVerified

Education

Associate's Degree

Kenya Medical Training

2018 - 2021