Virtual AssistantVirtual Assistant
Justine
$1,000
per month
($6/hour)
Profile Description
I am a virtual assistant based in the Philippines with two years of remote experience at Outsource USA, supporting US patients and providers. I handled 50 to 80 inbound and outbound calls a day for a 350+ patient panel, including patient intake, follow-up, faxing and checking faxes, creating orders, and processing patient reorders. I checked insurance eligibility in ePACES and DVS, retrieved Certificates of Medical Necessity from physicians offices by fax and phone follow-up, and submitted and f...
Top Skills
Skills & Expertise
Skill Levels Explained:
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Virtual Assistance & Admin
Specialized Skills
Customer Success
Work Experience
Virtual Assistant
Outsource USA
Jun 2020 - Present
Job Responsibilities:
Handled 50 to 80 inbound and outbound calls a day for a 350+ patient panel. Did patient intake, follow-up, faxing and checking faxes, creating orders, and processing patient reorders. Checked insurance eligibility in ePACES and DVS, retrieved Certificates of Medical Necessity from physicians offices by fax and phone follow-up, and submitted and followed up on New York Medicaid claims in ePACES, in...
Research Assistant
BYU-Hawaii
May 2025 - Jul 2026
Job Responsibilities:
Did participant outreach, consent processing, calendar coordination, Excel and database tracking, data analysis, and confidential records handling.Did participant outreach, consent processing, calendar coordination, Excel and database tracking, data analysis, and confidential records handling.
Wellness Coach
BYU-Hawaii
Aug 2025 - Jul 2026
Job Responsibilities:
Provided one-on-one stress and sleep management support and mental health awareness. Confirmed appointments and prepared client charts, reviewing client information in Squarespace on arrival, including appointment type and client goals. Coordinated calendars and organized school wellness awareness events and interactive health workshops for 200+ participants.