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Profile Description

I'm an AI-Era Operations Specialist and Executive Assistant with a rare combination of high-touch EA support and hands-on automation expertise. I help startups and lean teams run smarter by handling everything from calendar and inbox management to building end-to-end workflows in [link hidden], Zapier, and the OpenAI API. My background includes executive operations, client coordination, and AI integration, sharpened through ALX Africa training and real-world builds, such as a 9-module real estate data intelligence pipeline that automates property monitoring, lead tracking, and reporting with zero manual input. I'm equally comfortable drafting a critical email for a founder at 8 am and architecting a multi-step automation before noon. What makes me different is that I don't just support operations, I improve them. I spot inefficiencies, design systems to eliminate them, and document everything so nothing depends on memory. Whether you need a reliable EA who keeps things running or someone to build automations that give your team hours back every week, I bring both. If you're building something and need someone who understands both the people and technical sides of operations, I'm the person for the role.

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I'm Lilly, a Creative EA, Operations Partner & Automation Specialist I help founders, consultants, and coaches scale without becoming the bottleneck in their own business. I manage calendars, inboxes, and client communications, but more importantly, I build the systems and automations that keep things running smoothly even when I'm not actively watching them. Recent proof: I built an automation system connecting booking, email, and course delivery tools for a business owner, cutting her daily admin from 3+ hours to under 30 minutes, and created a branded workbook that became part of her course offering. I work across Google Workspace, Notion, HubSpot, Asana, Zapier, and AI tools like ChatGPT, combining sharp executive support with operational thinking. Currently available for remote part-time or full-time work. If you need someone who shows up prepared and makes your business run the way it should, let's talk.

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Analytical professional with 3+ years of experience in data evaluation, workflow optimization, and performance tracking. I combine my IT and marketing background to deliver precise, high-quality, and actionable insights for cross-functional teams in remote environments.

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I help businesses save time and scale operations by building AI-powered automation systems using n8n and API integrations. With hands-on experience in self-hosted automation environments, I design end-to-end workflows that handle everything from data extraction and processing to intelligent decision-making using AI. I’ve built systems for email automation, job matching, outreach automation, and data pipelines—reducing manual work and improving efficiency. My focus is on delivering reliable, production-ready solutions with proper error handling, optimized execution, and scalable architecture. Whether you need to automate repetitive tasks, integrate multiple systems, or build AI-driven workflows, I can help you turn complex processes into efficient, automated systems.

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I help businesses reduce manual work and stay organized by creating structured workflows, managing digital tasks, and using AI and automation tools to improve daily operations. My goal is to help clients save time, improve productivity, and focus more on growth while I handle the systems, organization, and workflow support behind the scenes.

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I help busy executives, healthcare practices and growing businesses run smoother operations saving 10+ hours per week through smart administrative systems, Healthcare workflows and AI-powered automation. EXECUTIVE & ADMINISTRATIVE SUPPORT . Calender & Inbox management, executive scheduling, travel coordination . End-of-day reports, project documentation, stakeholder communication .CRM management (Zoho, Asana, HubSpot), operations monitoring .Remote team coordination and Workflow optimizatiom MEDICAL VA & DENTAL BILLING . HIPAA- compliant patient intake, EHR/EMR management . Dental insurance verification, CDT coding, claims submissions (Primay & Secondary) . Denial management, payment reconciliation, revenue cycle support . Appointment scheduling , telehealth coordination, insurance pre-checks AI AUTOMATION & WORKFLOW BUILDING . Building AI agents and Automation workflows to eliminate repetitive tasks . Intergrating tools like Make, Zapier, n8n and open AI . Automating reprting, data piplines, client onboarding and communications DATA ANALYSIS & OPERATIONS . Data entry, cleaning, validation with 99% + accuracy . Excel, SQL, Power BI dashboards and reporting . Operations monitoring, dispatch boards, TMS/freight support TOOLS I USE DAILY Google Workspace, Microsoft Office, Asana, Zoho, EHR/EMR systems, Dispatch/TMS Boards, Wunderbuild, Buildxact, Excel, SQL, Power BI I bring 5+ years or remote experience, strong attention to detail and a proactive mindset. Whether you need someone to run your executive office, clean your billing woorkflows or build automations that save you time I deliver reliable, confidential, high-quality work Let"s talk about how I can free up your time and keep your operations running smoothly

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I am a highly motivated and result -oriented professional with 2 years of experience in Virtual Assistance and Customer Service. Proven ability to leverage a strong background in digital marketing and automotive specialization to deliver exceptional support and drive business growth. Proficient in CRM software, workflow optimization, digital communication platforms, and problem-solving, with a track record of enhancing customer satisfaction and streamlining operations. My unique blend of technical acumen, sales expertise, and customer care proficiency, coupled with a Bachelor's in business administration and a HubSpot digital marketing certification, makes me an invaluable asset ready to immediately contribute to your team's success.

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Innovative Mechatronics Engineering student and IoT club lead with advanced expertise in robotics, automation, and cloud security. Skilled in technical mentoring, workflow optimization, and digital content creation, with hands-on experience in AWS cloud computing and Lean Six Sigma practices. Passionate about autonomous robotics research, industrial process analysis, and developing AI-first solutions that blend technical rigor with creative problem-solving. Additionally experienced in video editing and social media management, leveraging creative storytelling and digital branding to engage audiences and amplify educational and professional initiatives.

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I help businesses grow through smart digital marketing strategies, efficient CRM management and efficient systems automations. I'm a certified creative strategist who handles both strategy and execution, so you get results without the back-and-forth. Here's what I can take off your plate: Email Marketing & CRM I build and manage GHL email campaigns, end-to-end workflows, forms, landing pages, UTM tracking, list segmentation and database hygiene. I also create sponsored emails, newsletters, and webinar sequences from scratch. Lead Generation & ICP Research I identify and qualify Ideal Customer Profile (ICP) leads using Clay, Apollo, ZoomInfo and LinkedIn Sales Navigator, researching buying committees, building outreach lists and keeping your sales pipeline moving. Client Onboarding & SOP Creation I onboard new clients via Zoom, configure platforms like Go High Level (GHL) and Simplero from scratch and document clear, repeatable SOPs so your team can operate independently without dropping the ball. Campaign & Funnel Management I build funnels in GHL and EasyWebinar, track CPL, lead counts and ad spend and integrate Zapier automations to keep campaigns running smoothly. Let's connect and talk about how I can help

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Experienced workflow automation expert with a track record of helping businesses streamline their work by using proven no-code and low-code solutions, like Zapier, n8n,Make, Airtable, and Notion, to engineer solutions that drive efficiency and remove human error.

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I help founders, business owners, and CEOs reclaim their focus and get back to doing what they do best- building great businesses. Over the past three years, I have worked directly inside businesses -across construction, wellness, and beyond, stepping in as a trusted operational right hand. I am detail-oriented, proactive, and a clear communicator who ensures nothing falls through the cracks. My approach goes beyond day-to-day firefighting. I build the systems, SOPs, and automated workflows that allow businesses to scale with ease, consistently saving owners 10+ hours every week and creating the clarity they need to lead with confidence.

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I am proficient in querying and retrieving data from diverse data sources and transforming it into actionable insights that support informed decision-making in marketing and other organizational. I have hands-on experience using Power BI for data analysis and visualization. Additionally, I am skilled in creating user applications with no-code tools and developing custom solutions using n8n, Python, and React.js to deliver seamless and intuitive user experiences. I am experienced in integrating software with third-party applications to expand system capabilities and improve workflow efficiency. I also collaborate effectively with management to design user-friendly interfaces and write automation scripts that streamline repetitive tasks, optimize operations, and support scalable digital processes.

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I'm an independent contractor specializing in AI-powered software development and automation engineering, where I treat AI tools like Claude Code as collaborative development partners rather than simple autocomplete systems. I build full-stack applications implementing RAG Retrieval Augmented Generation systems and agentic AI workflows that autonomously handle complex multi-step tasks with real decision-making capabilities, following OpenCode principles for transparent, modular, and community-driven development. My automation work includes creating intelligent n8n pipelines for marketing/sales teams, engineering GHL data integration workflows, developing customer service AI bots, and building lead generation systems with automated cold calling and email response capabilities. Recent projects include building open-source LangChain-powered autonomous research agents with React frontends and FastAPI backends, implementing PyTorch-based document embeddings for RAG systems with Pinecone/Chroma vector databases, creating multi-agent orchestration frameworks using LangGraph and open-source LLMs Ollama, Hugging Face, developing custom AI tools and functioncalling agents with OpenAI/Anthropic APIs, and contributing to OpenCode repositories for AI agent frameworks—leveraging both Claude Code for rapid prototyping and open-source tools for productiongrade, extensible solutions.

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AI Automation Engineer with hands-on experience designing, implementing, and optimizing AI-powered workflows that reduce manual work and improve operational efficiency. Proficient in n8n, Zapier, Make, GoHighLevel, and API integrations, with strong expertise in prompt engineering, LLM-driven automation, and agentic systems. Proven ability to translate complex business processes into scalable, reliable automation pipelines. Experienced in collaborating with cross-functional teams, including Finance and Operations, to identify automation opportunities, document workflows, and drive adoption of modern AI tools.

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Most businesses struggle with content because they lack a system. I bridge the gap between High-Level Marketing Strategy and Rapid AI Execution. I build Revenue-Generating Content Engines. By combining human psychology (Hooks, CTAs, Persuasion) with an advanced AI tech stack, I produce 10x the output of a traditional creative team at a fraction of the time. I eliminate content bottlenecks by combining high-conversion marketing strategy with rapid AI execution. I am a dedicated, [phone hidden]-ready professional based in the Philippines, working on US/Global standards. I don't just complete tasks—I iterate until we see a return on your investment.

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I was previously a Seafarer working Onboard Ship from [phone hidden]- [phone hidden]. I decided to change a career to working to a BPO company and landed my first BPO Job as a data steward in April of [phone hidden]. While I was working as a Data steward I joined a community of Automation Specialist named Tech VA Philippines. I had an intensive mentoring and training by my mentor in the community. I learned Saas to Saas integrations through API's and webhooks. I became proficient on using n8n and [link hidden] as an automation tool.I built and delivered effective and functional workflows to 3 clients from Aug of [phone hidden] to December [phone hidden]. Why I deserve to be hired? I am different to any other VA's. I am very flexible and resourceful dealing with different tools especially tools that I haven't used yet and I'm very obsessed and passionate with what I do. I also invested on an AI tool that makes my work so efficient cutting my work from days to hours of work. I do believe that I can deliver a great value to clients.

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CRM & Operations Support Specialist with hands-on experience building and optimizing CRM pipelines, automation workflows, and lead management systems using HubSpot and Zapier. Skilled in structuring lead flow, improving data hygiene, and reducing manual processes through automation. Focused on creating efficient, scalable systems that support consistent follow-up and better decision-making.

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AI Automation Specialist with over three years of experience in customer service, CRM management, and administrative support, combined with hands-on expertise in GoHighLevel (GHL), workflow automation, and AI-powered business systems. Skilled in designing CRM pipelines, sales funnels, workflow automations, appointment booking systems, lead nurturing campaigns, and customer communication processes through portfolio-based implementation projects. Passionate about leveraging AI, automation, and CRM technology to streamline operations, improve customer engagement, eliminate repetitive tasks, and help businesses scale efficiently. Fast learner with strong analytical thinking, problem-solving abilities, and a systems-oriented mindset.

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I used to write backend code and dig through data for a living. Now I put that same attention to detail into eCommerce, handling product listings, market research, and the AI tools and automations that support them. I help eCommerce brands organize product data, prepare accurate listings, and research what to sell next. I also build the workflows and AI tools that make that work faster, backed by a background in data and backend engineering. I turn product information, research findings, and repetitive tasks into systems you can actually trust. Everything gets checked and organized, so nothing slips through.

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STOP LOSING LEADS TO MESSY CRMs AND STRESSING OVER DISORGANIZED BOOKS. I am a Tech-Savvy Operations Virtual Assistant specializing in GoHighLevel (GHL) automation, CRM management, and full-cycle bookkeeping. I bridge the gap between your marketing/sales operations and your financial tracking, ensuring your business runs like a well-oiled machine. I help coaches, agencies, and service-based businesses scale without the operational chaos. Instead of just completing tasks, I build systems that save you 15+ hours a week, prevent lead leakage, and keep your finances perfectly reconciled. WHAT I CAN DO FOR YOUR BUSINESS: TECH, CRM & AUTOMATION (GoHighLevel Expert) • Build and optimize high-converting GHL funnels and landing pages. • Design complex workflow automations to nurture leads and follow up automatically. • Manage CRM pipelines, ensuring no lead falls through the cracks. • Set up automated appointment scheduling and calendar integrations. BOOKKEEPING & FINANCIAL ADMIN • Full-cycle bookkeeping, bank reconciliations, and month-end close. • Manage invoicing, accounts payable/receivable, and expense tracking. • Proficient in QuickBooks Online (QBO) and Xero. GENERAL OPERATIONS & EXECUTIVE SUPPORT • Inbox zero management and customer support ticketing. • Standard Operating Procedure (SOP) creation and data entry. • Seamless integration between your CRM and your accounting software. MY TECH STACK: • CRM & Automation: GoHighLevel (GHL), HubSpot, ActiveCampaign, Zapier, [link hidden], N8n • Accounting: QuickBooks Online, Xero, FreshBooks • Productivity: Google Workspace, MS Office, Notion, Asana, ClickUp, Slack, Zapier/Make WHY WORK WITH ME? • Tech-Forward: I don't just do manual data entry; I automate it. • Highly Reliable: I have a dedicated, quiet home office with a noise-canceling headset and a 50 Mbps dedicated fiber internet connection with a backup LTE connection. • Proactive Communicator: I don't wait to be told what to do. If I see a broken workflow or a missing invoice, I fix it or flag it immediately. Ready to streamline your operations and get your time back? Send me a message and let’s discuss how I can add immediate value to your team.

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