Operations and AI Automation SpecialistOperations and AI Automation Specialist
Jhon
ID Verified$2,700
per month
($15/hour)
Profile Description
Portfolio: [link hidden] Executive & Virtual Assistance | QuickBooks Online Bookkeeping | AI Automation & CRM Systems Feeling overwhelmed by messy books, repetitive tasks, or disorganized operations? I help businesses maintain accurate books, streamline operations, and eliminate manual work through QuickBooks Online, workflow automation, and AI systems. My focus is on building practical solutions that save time, improve efficiency, and support growth. Services BOOKKEEPING & FINANCE • Qui...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Customer Success
Design & Creative
Finance & Accounting
Marketing & Growth
Virtual Assistance & Admin
E-commerce & Marketplace
Sales & Business Development
Work Experience
Operations & AI Automation Specialist
Boniface Business Solutions
Jun 2025 - Present
Job Responsibilities:
• Designed and implemented AI voice agents using Retell AI for inbound and outbound calls, integrated with [link hidden] and [link hidden] for automated appointment scheduling. • Built AI agents capable of lead qualification, appointment booking, cancellations, rescheduling, and answering common customer questions to improve response time and client experience. • Created and optimized workflow aut...
Bookkeeper/Virtual Assistant
ForeverStay LLC
Aug 2024 - Present
Job Responsibilities:
● Prepare Bills, Sales Invoices, credit notes, and purchase orders to facilitate smooth financial transactions and documentation. ● Reconcile bank transactions and credit cards to statements to identify discrepancies. ● Prepare a Balance Sheet and P&L Statement to summarize the business's financials. ● Upload transactions from bank data into QuickBooks for accurate records. ● Set up bank rules in...
AI & Automation Specialist / Executive Virtual Assistant
Freelance
Mar 2024 - Present
Job Responsibilities:
● Build automation workflows using Zapier, [link hidden], and GoHighLevel to streamline operations for clients. ● Design and integrate AI voice agents using Retell AI, Twilio, and Google Sheets for lead qualification and appointment scheduling. ● Develop multi-step automations connecting CRMs (HubSpot, Airtable, GoHighLevel) to automate contact management and reporting. ● Engineer AI prompts and c...
Technical Virtual Assistant/Client Communications
Tax Resolution Group
Jul 2024 - Apr 2025
Job Responsibilities:
● Automated the saving and organization of client files and records for efficiency. ● Managed client communication via email and CRM using AI-assisted systems. ● Renamed and categorized client files systematically to support tax preparers. ● Built automated email follow-up sequences for missing documents and client reminders.
F&B Supervisor / Assistant Outlet Manager / Cashier / Bartender
Swissotel Clark, Park Inn, Midori, Aqua Beach Club, Hilton Clark
Dec 2013 - Feb 2024
Job Responsibilities:
● Supervised daily operations across multiple F&B outlets, ensuring smooth service and team coordination. ● Updated menus using Menumodo software, increasing customer engagement by 10%. ● Improved inventory management systems, reducing discrepancies by 30%. ● Prepared and analyzed monthly P&L reports, boosting profitability by 15%. ● Created inventory tracking templates that enhanced stock visibil...
Quick Stats
Certifications
Education
Bachelor's Degree
Holy Angel University
2008 - 2012