Discover Full-Time Remote Professionals Worldwide

Profile Description

Customer Support and Operations professional with hands-on experience in high-volume customer communication, real-time issue monitoring and accurate record keeping across CRM and ticketing platforms. Currently serving as a Business Development Representative, handling end-to-end customer interactions by telephone, email and chat while consistently meeting service-level expectations, KPIs and response-time targets. Combines a strong technical foundation — troubleshooting, networking fundamentals and CCNA studies in progress — with calm, structured problem solving under pressure. Targeting remote Customer Service, Customer Support, Call Centre and Customer Operations roles.

Top Skills

Profile Description

Dear Hiring Manager, I hope this email finds you well. My name is Mary Abbygail Pasion, and I am a dedicated professional with a background in International Travel and Tourism Management and experience in administrative support, customer service, operations, inventory management, and financial advising. I have developed strong skills in communication, organization, research, documentation, coordination, and client relationship management. I am also involved in content creation and continuously expanding my knowledge in business, marketing, and professional development. Currently, I am pursuing my Master's degree in International Business at De La Salle–College of Saint Benilde, further strengthening my understanding of business management and global operations. I am eager to contribute my skills, adaptability, and willingness to learn to an organization where I can grow professionally and create meaningful value. Thank you for your time and consideration. I look forward to the opportunity to connect with you. Best regards, Mary Abbygail Pasion

Top Skills

Profile Description

Highly organized and results-driven professional with over 9 years of experience in virtual assistance, administration, operations, and customer service. Skilled in executive support, client relationship management, team coordination, recruitment, onboarding, and business operations. Proficient in CRM systems, QuickBooks, ServiceTitan, and digital collaboration tools. Strong communication, problem-solving, and organizational skills, with the ability to manage multiple priorities and work independently in remote environments. Speak both English and Portuguese.

Top Skills

Profile Description

Experienced Virtual Assistant with skills in customer service, admin support, and digital marketing.

Top Skills

Profile Description

I have experience in social media management, content creation, graphic design, and short-form video editing, working with businesses across different industries. I'm skilled in using Canva Pro, CapCut Pro, Opus Clip, and Meta Business Suite. My experience includes creating social media graphics, writing captions, editing videos, planning content, scheduling posts, maintaining brand consistency, and supporting day-to-day social media activities. I'm organized, detail-oriented, open to feedback, and comfortable working independently or as part of a team. I'm also eager to contribute creative ideas while continuing to grow my skills.

Top Skills

Profile Description

Detail-oriented Cloud Bookkeeper with experience managing financial records using cloud-based accounting platforms such as QuickBooks in Cloud Accounting. Skilled in accounts payable and receivable, bank reconciliations, financial reporting, and data accuracy. Adept at streamlining processes, ensuring compliance, and providing real-time financial insights to support business decision-making. Committed to maintaining confidentiality, improving efficiency, and delivering reliable bookkeeping services in remote and cloud-based environments

Top Skills

Profile Description

Senior recruiter with 5+ years of full-cycle recruitment and RPO for clients in the UK, US and South Africa, built on 10 years of international client service with Lufthansa InTouch and Key Travel. I fill the roles that stay open: 5 long-open positions filled in 8 weeks for a US digital marketing client, 40% faster time-to-hire after building a company's first structured hiring process, 95% client satisfaction and an [phone hidden]% offer-acceptance rate. I recruit across digital marketing, technology, engineering, skilled trades, healthcare and finance, plus executive and virtual assistant roles. My strengths are Boolean and X-Ray sourcing, LinkedIn Recruiter, high-quality screening, stakeholder management, offer management and hiring against targets and SLAs, with a medical recruitment background in compliance-heavy, multi-stage placements. I use AI every day (Claude, ChatGPT, Perplexity) to source, screen and report faster, without losing the human judgement good hiring needs. I also co-run a digital marketing agency, so I understand the marketing roles I recruit for. Reliable, fast to ramp up, and available immediately for full-time remote work in US, UK and European hours.

Top Skills

Profile Description

I have worked in the Corporate industry in the pas 20 years. A combination of Customer Service, Sales, Appointment setting, and Recruitment such as Sourcing, Open house, Walk in and over the phone. The accounts I have handled such as Telco. , Retail, Technical, Sales, Legal , Real Estate and Etc. Accounts: Ebay Australia and U.S Amazon U.S and U.K Sprint AT&T Legal Calls Book Sales Solar Panel Real Estate And More

Top Skills

Profile Description

Bilingual customer-focused professional with experience in customer support, sales, account assistance, and administrative coordination. I have supported customers through inquiries, issue resolution, follow-ups, upselling, and cross-selling, while maintaining a high level of service and clear communication. I am also comfortable with virtual assistance tasks such as calendar management, email handling, scheduling, data organization, and day-to-day operational support. With strong English skills (C1) and a proactive, organized work style, I adapt quickly and perform well in remote environments. I have experience using Google Workspace, Slack, Teams, Zoom, Trello, Canva, and Excel to manage communication, workflows, and client needs efficiently. I am open to remote roles in Customer Support, Customer Success, Virtual Assistant, Executive Assistant, and Inbound Sales.

Top Skills

Profile Description

I have over 9 years of experience with more than 3 years focused on finance and compliance-related s

Top Skills

Profile Description

I support recruitment and operations by accurately managing candidates, scheduling, communication, data, and workflows, helping teams save time and stay organised.

Top Skills

Profile Description

With over 7 years of experience in customer service, client success, recruitment, and administrative operations, I specialize in creating seamless client experiences through effective onboarding, proactive communication, and reliable follow-through. I have managed 200+ client onboarding projects, guiding clients through setup, documentation, training, launch, and ongoing support to ensure they feel confident and supported at every stage. I’m skilled at managing multiple client accounts, coordinating meetings, resolving concerns, maintaining accurate records, and collaborating with cross-functional teams to keep operations running smoothly. Tech-savvy, adaptable, and client-focused, I thrive on building strong relationships, improving processes, and helping businesses strengthen client satisfaction, engagement, and long-term success.

Top Skills

Profile Description

A detail-oriented and results-driven finance professional with a Degree in Finance and Banking and experience in financial management, accounting, budgeting, financial reporting, and cash flow management. Skilled in maintaining accurate financial records, preparing financial statements, reconciling accounts, monitoring expenditures, and ensuring compliance with financial policies and procedures. Possesses strong analytical, problem-solving, organizational, and communication skills, with a commitment to accuracy, accountability, and supporting sound financial decision-making. Eager to contribute to organizational growth through effective financial planning, cost control, and efficient management of financial resources.

Top Skills

Profile Description

Skilled in sales, lead gen, recruiting, client service, project and team leadership, and operations.

Top Skills

Profile Description

Versatile and detail oriented Administrative and HR Support professional with proven experience managing virtual office operations, streamlining HR workflows and providing high level remote administrative assistance. Skilled in employee onboarding, scheduling, calendar management and client communication. Adept at using digital maintain seamless operations, elevate team productivity and deliver exceptional support.

Top Skills

Profile Description

Organized administrative and client support professional with 7+ years of experience across customer service, global operations, recruitment coordination, documentation, and remote communication. Skilled in calendar and schedule coordination, email and client support, data accuracy, online research, recordkeeping, and follow-up. Experienced in working with international clients and teams across different time zones. Known for clear communication, attention to detail, and reliable follow-through.

Top Skills

Profile Description

I have a total of 12 years of solid experience in customer support via phone, email, and chat for different products and services, 8 years in e-commerce, 3 years in telemarketing, 2 years in data entry, and 1 year in recruitment. I have gained 2 years of experience as Customer Service Quality Assurance Manager, 2 years as Customer Service Head Trainer, and 4 years as Customer Service Team Lead. I have been familiar with and have used: Slack, Shopify, Google Docs, Google Sheets, MS Office, Amazon Seller Central, and different CRMs (such as Zoho, Zendesk, Gorgias, Live Chat, Salesforce, RCRM, and Vicidial).

Top Skills

Profile Description

Customer Support and AI-Powered Operations Specialist with over 4 years of experience in virtual assistance, customer service, client success, lead management, recruitment, and administrative operations. Experienced in managing customer communications, maintaining CRM databases, coordinating workflows, nurturing leads, and improving operational efficiency. Proficient in GoHighLevel (GHL), [link hidden], and various digital business tools, with hands-on experience in CRM management and workflow automation. Quick to learn new technologies, detail-oriented, and skilled at managing multiple priorities while maintaining clear communication and a positive customer experience. Seeking to leverage customer support expertise, automation capabilities, and AI-powered tools to streamline business processes, strengthen client relationships, and support team performance in a remote role.

Top Skills

Profile Description

I am a reliable, detail-oriented, and versatile Virtual Assistant with over 4 years of experience supporting businesses in e-commerce, real estate, customer service, social media management, and administrative operations. I have hands-on experience in email and calendar management, data entry, CRM management, product sourcing, appointment setting, travel arrangements, customer support, and content creation. I am proficient in tools such as Google Workspace, Microsoft Excel, Canva, CapCut, Pipedrive, RealGeeks, and other business platforms. I am a fast learner, highly organized, and adaptable, with strong communication and problem-solving skills. I take pride in delivering quality work, staying proactive, and helping clients manage their daily operations efficiently so they can focus on growing their businesses.

Top Skills

Profile Description

Business Administration graduate majoring in Human Resources with 7+ years of experience across customer service, administrative support, healthcare processing, sales, logistics, and operations. Currently completing virtual assistance and sales training covering cold calling, appointment setting, lead generation, administrative tasks, and social media support. Skilled in customer communication, CRM documentation, scheduling, data accuracy, and working toward performance targets.

Top Skills