Customer Service Specialist, Virtual Assistant

Jeanette

1,200/mo
Bacolod City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Experienced Virtual Assistant with skills in customer service, admin support, and digital marketing.

Top Skills

Email Support · 8 yearsLive Chat Support · 8 yearsCanva · 5 yearsPhone Support · 5 yearsTechnical Support · 5 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Email SupportExpert
Phone SupportExpert
Technical SupportExpert
Ticket ManagementAdvanced
Social Media SupportAdvanced
Lead ManagementIntermediate
ZendeskBeginner

Design & Creative

CanvaExpert
Social Media GraphicsAdvanced
CapCutIntermediate
Adobe PhotoshopBeginner
Video EditingBeginner
YouTube OptimizationBeginner

E-commerce & Marketplace

ShopifyAdvanced
GorgiasAdvanced
Order ProcessingAdvanced
Order FulfillmentAdvanced
WordPressAdvanced
Amazon FBAIntermediate
EtsyBeginner
GumroadBeginner
Amazon Seller CentralBeginner

Finance & Accounting

Payroll ProcessingAdvanced
QuickBooksBeginner
BookkeepingBeginner
Accounts Payable/ReceivableBeginner
Financial ReportingBeginner
Budget ManagementBeginner

Human Resources

PayrollAdvanced
TimekeepingAdvanced
Candidate SourcingBeginner
RecruitmentBeginner
HR ManagementBeginner

Marketing & Growth

Email MarketingAdvanced
MailchimpAdvanced
GoHighLevelIntermediate
Content StrategyBeginner
Social Media AnalyticsBeginner
KlaviyoBeginner
ActiveCampaignBeginner
Hootsuite/BufferBeginner

Real Estate Operations

MLS ManagementBeginner
Real Estate ListingBeginner
AirbnbBeginner

Sales & Business Development

Warm Outreach & Appointment SettingAdvanced
Lead GenerationBeginner
Cold CallingBeginner
Sales Funnel ManagementBeginner
Account ManagementBeginner
SalesforceBeginner

Software Development

WixIntermediate

Specialized Skills

Compensation & BenefitsAdvanced
Performance ManagementBeginner
Employee RelationsBeginner
Online Course CreationBeginner
Mental Health SupportBeginner

Virtual Assistance & Admin

Calendar ManagementAdvanced
Email ManagementAdvanced
Document ManagementAdvanced
Data EntryAdvanced
Meeting CoordinationAdvanced
Personal Assistant ServicesAdvanced
Executive Assistant ServicesAdvanced
Research & Information GatheringAdvanced
CalendlyAdvanced
AsanaAdvanced
TrelloAdvanced
NotionIntermediate
Travel PlanningIntermediate
BasecampIntermediate

Quick Stats

Age42 years
English LevelConversational
ID VerificationNot verified