Virtual AssistantVirtual Assistant
Ma.
ID Verified$600
per month
($3/hour)
Profile Description
Business Administration graduate majoring in Human Resources with 7+ years of experience across customer service, administrative support, healthcare processing, sales, logistics, and operations. Currently completing virtual assistance and sales training covering cold calling, appointment setting, lead generation, administrative tasks, and social media support. Skilled in customer communication, CRM documentation, scheduling, data accuracy, and working toward performance targets.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Design & Creative
Human Resources
Marketing & Growth
Real Estate Operations
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Boot Camp Trainee/ General VA/ Sales VA
Go Hire Virtual
Sep 2026 - Oct 2026
Job Responsibilities:
• Training in general virtual assistance, administrative support, and day-to-day task coordination. • Developing sales skills in cold calling, appointment setting, and leading generation. • Practicing social media support and related content coordination tasks.
Customer Service Representative
iQor CXBPO PH
Aug 2025 - Oct 2025
Job Responsibilities:
• Handled approximately 60–80 inbound telecommunications call daily, resolving billing, device, and service concerns. • Documented customer interactions in CRM systems and followed service procedures and quality standards. • Identified customer retention opportunities while working toward customer satisfaction and performance targets.
Clinical Intake Specialist
Sagility
Aug 2022 - Feb 2023
Job Responsibilities:
• Processed 40+ clinical intake and prior authorization requests daily. • Verified eligibility, benefits, and provider documentation while maintaining patient privacy and HIPAA-related procedures. • Coordinated with healthcare providers to support timely processing and reduce authorization delays.
Data Entry Associate
WebBeds
Apr 2022 - Aug 2022
Job Responsibilities:
• Maintained supplier contract and inventory data with approximately 99% accuracy. • Completed stop-sale updates and promotional uploads within established service-level agreements.
Stower / Problem Solver Associate
Amazon Fulfillment Center
Aug 2020 - Nov 2021
Job Responsibilities:
• Processed inventory in a high-volume fulfillment environment while meeting productivity and accuracy expectations. • Resolved inventory discrepancies and system issues to help maintain efficient workflows.
Administrative Assistant
H&R Block
Jan 2018 - Feb 2020
Job Responsibilities:
• Supported scheduling, client communication, documentation, onboarding-related paperwork, and day-to-day office administration. • Maintained filing systems and assisted with coordination to keep administrative tasks organized and on schedule
Shift Manager
Taco Bell
Apr 2016 - Jan 2020
Job Responsibilities:
• Supervised 8–12 team members per shift and supported daily operations, training, and service standards. • Help coordinate shift activities and resolve customer or operational concerns.
Retail Sales Associate
Wallgreens
May 2017 - Apr 2018
Job Responsibilities:
• Assisted 100+ customers daily, recommended products based on customer needs, and promoted store programs. • Processed point-of-sale transactions and supported a positive customer experience.