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Skill professional with strong work ethic,reliability,and excellence communication abilities.A versatile and hardworking character.

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I’m a detail-oriented and performance-driven Customer Support and Virtual Assistant with over three years of experience supporting U.S.-based e-commerce brands and service businesses. I specialize in high-volume email and chat support, Shopify operations, CRM management, and administrative assistance. Throughout my career, I’ve handled order tracking, refunds, cancellations, chargeback prevention, billing concerns, and scheduling inquiries while maintaining strong accuracy and adherence to SOPs. I’m known for staying calm under pressure, multitasking efficiently, and communicating clearly in written English. I focus on resolving issues fully, protecting company revenue, and creating positive customer experiences. I think in solutions, understand customer psychology, and take ownership of every case I handle. In terms of work preferences, I am open to full-time remote roles, including fixed-term or long-term opportunities. I am comfortable working 40+ hours per week and can align with U.S. time zones or rotating schedules. I thrive in KPI-driven environments where speed, accuracy, and accountability matter. I work best in structured systems with clear processes, and I am always open to feedback and continuous improvement. My goal is to contribute long-term value to a company that prioritizes efficiency, service quality, and growth.

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To apply my skills, knowledge and expertise in a stable, challenging and rewarding environment as I contribute positively to the performance and attainment of the company's objectives, as well as grow career-wise and build myself. I am a highly motivated and versatile professional with a Bachelor's degree in Commerce ( Accounting option) and a diverse background in customer service, administrative roles, online tutoring , and business. With experience as a Customer Care Agent, Clerk,tutor a virtual assistant as well as in entrepreneurship,

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I can multitask and knowledgeable in Adobe Premiere, Illustrator, Photoshop and capcut for video editing tools and I also handled a customer service account and after sales.

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Results-driven Operations, Fulfillment, and Healthcare Support Professional with 10+ years of experience across logistics, e-commerce, healthcare services, insurance verification, customer success, and telecommunications. Proven record of managing high-volume fulfillment, resolving complex claims, improving operational accuracy, and delivering dependable patient and client support. Managed 30,000+ monthly orders, recovered $80,000+ in shipment claims, and improved delivery accuracy by 30%. Skilled in insurance verification, prior authorization, inventory control, process improvement, and CRM systems administration.

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Lotus Tickets LLC ( TICKET BROKER ) JAN [phone hidden] - OCT [phone hidden] Find tickets with strong resale potential by comparing market prices and identifying profitable opportunities. Use SkyBox or similar platforms to monitor ticket inventory and pricing. Purchase tickets accurately, coordinate ticket transfers, and handle company-approved credit card transactions. JICO S. BASAY Marikina City, Philippines | [phone hidden] | [contact hidden] VIRTUAL ASSISTANT/ E-COMMERCE / TICKET BROKER Versatile professional with experience in online English teaching, customer service, e-commerce support, ticket purchasing, sourcing, data encoding, and animation. Holds 120-hour TEFL and TESOL certificates and has experience teaching English to learners in home-based and office-based settings. Happy Land Online Education ( ESL TUTOR ) JUL [phone hidden] – JAN [phone hidden] Teach English grammar, vocabulary, pronunciation, speaking, listening, reading, and writing to Taiwanese students . Prepare engaging lesson plans, teaching materials, and activities based on students’ English proficiency levels. Evaluate student progress, correct errors, provide constructive feedback, and encourage continuous improvement. BIBO Opportunity Inc. ( ESL TUTOR ) APR [phone hidden]- JUN [phone hidden] Help different nationals students ( Korean, Chinese, Spanish) develop their English skills in grammar, vocabulary, pronunciation, speaking, listening, reading, and writing. Create interactive lesson plans and learning materials tailored to students’ English proficiency levels. Assess students’ performance, correct mistakes, provide helpful feedback, and support their continuous language development. Shenzhen ACADSOC Limited Company DEC [phone hidden]- MAR [phone hidden] (Office-Based ESL Teacher / ESL Sourcing Representative ) Help different nationals students ( Korean, Chinese, Spanish) develop their English skills in grammar, vocabulary, pronunciation, speaking, listening, reading, and writing. Create interactive lesson plans and learning materials tailored to students’ English proficiency levels. Assess students’ performance, correct mistakes, provide helpful feedback, and support their continuous language development. EDUCATION Bachelor of Science in Education ICCT Colleges Foundation Inc. Major in Secondary English Bachelor of Science in Professional Skills JUN [phone hidden] - Feb [phone hidden] Ensign College Major in Graphic Design. Studied Social Media Marketing EDUCATION Alorica Inc. Philippines ( Customer Service Representative ) SEP [phone hidden] - DEC [phone hidden] Assist customers with inquiries regarding orders, deliveries, returns, refunds, and product concerns through phone, chat, or email. Investigate customer complaints, provide accurate information, and resolve order or accountrelated issues efficiently. Update customer records, track orders, process returns and refunds, and ensure a positive customer experience in accordance with Amazon policies. CARTJ Enterprise ( Encoder / Chat Support Personnel ) JAN [phone hidden] - JUL [phone hidden] Assist customers with inquiries regarding orders, deliveries, returns, refunds, and product concerns through phone, chat, or email. Investigate customer complaints, provide accurate information, and resolve order or accountrelated issues efficiently. Update customer records, track orders, process returns and refunds, and ensure a positive customer experience in accordance with Amazon policies. TOIE Animation Philippines Inc ( Key Drawer Animator ) Create engaging 2D animations, character movements, and visual elements using digital animation tools. Produce key drawings and intermediate frames to ensure smooth character movements, expressions, and transitions. Follow storyboards and project guidelines, revise animations based on feedback, and coordinate with the creative team to meet deadlines

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I am a reliable and detail-oriented professional with experience in data processing, machine learning support, and digital projects. I have worked on tech-focused tasks that required accuracy, consistency, and strong communication skills. I am adaptable, eager to learn, and open to remote, freelance, or contract opportunities across various industries.

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Work Preferences: E-commerce Specialist Employment Type: • Full-time •Work From Home Setup • Open for Any Shift (8hrs) Direct Sales Credit Card Agent (Shopping Malls) • Drive high-volume client acquisition by proactively engaging mall customers, identifying their financial needs, and effectively closing credit card acquisitions. • Consistently meet and exceed monthly sales targets through persuasive communication, strategic product placement, and objection-handling techniques. • Deliver exceptional customer service by accurately addressing product inquiries, resolving concerns professionally, and ensuring a positive customer experience that leaves clients fully satisfied. • Streamline the application lifecycle by guiding clients through documentation requirements and processing credit card applications with high efficiency and data accuracy. • Analyze consumer preferences and behavior to pitch the most suitable financial products, aligning bank offerings with immediate customer needs. Affiliate Promoter (TikTok & Shopee) • Optimize commission revenue within the e-commerce ecosystem by identifying, selecting, and promoting high-demand, trending retail products. • Analyze key engagement metrics and viewer data to refine content strategies, boost conversions, and maximize click-through rates. • Execute strategic content publishing timelines across TikTok and Shopee to maximize audience reach and leverage algorithmic traffic peaks.

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Are you looking for a reliable e-commerce professional who can manage your Shopify operations, protect your revenue, and keep your customer support running smoothly? With nearly 6 years of experience in e-commerce and virtual assistance, I specialize in Shopify store operations, customer support management, and chargeback and dispute handling. My goal is to help business owners streamline their operations, resolve complex customer issues, and maintain a positive customer experience while protecting their business from unnecessary losses. Here's how I can help your business: Shopify Operations Management: Product listing and optimization, order management, inventory updates, refunds, returns, and daily backend operations. Chargeback & Dispute Management: Dispute investigation, evidence preparation, transaction reviews, and proactive customer issue resolution to help prevent chargebacks. Customer Support Management: Handling escalations, resolving complex customer concerns, maintaining service quality, and supporting efficient workflows. Revenue Protection: Identifying recurring issues, reviewing dispute patterns, and recommending improvements to reduce avoidable refunds and disputes. Administrative & Operational Support: Maintaining accurate records, managing spreadsheets, coordinating with suppliers, and improving day-to-day processes. I have hands-on experience with Shopify, Shopify Payments, PayPal, Gorgias, Zendesk, Re, Freshdesk, and other e-commerce tools. I am organized, detail-oriented, and proactive in identifying operational issues before they become bigger problems. Beyond completing tasks, I strive to become a dependable partner who understands business priorities, takes ownership of responsibilities, and contributes to long-term growth. If you're looking for someone who can combine hands-on Shopify expertise with customer support and revenue protection, I would love to discuss how I can contribute to your business. Thank you for your time and consideration. I look forward to working with you! Best regards, Lovely

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Versatile remote professional with experience in sales, customer support, business development, lead generation, appointment setting, and operations coordination. Skilled in CRM management, client communication, team leadership, property management support, and workflow optimization. Experienced in supporting U.S. and international businesses, managing customer concerns, building prospect relationships, and keeping operations organized. Familiar with tools such as HubSpot, GoHighLevel, Airtable, Shopify, and Google Workspace. Adaptable, proactive, and results-driven, with a strong focus on customer satisfaction, business growth, and efficient execution.

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I am a specialized Shopify store manager and executive assistant who bridges the gap between front-end eCommerce operations and back-end executive administrative support. I handle everything from order fulfillment, product listing optimization, and customer support to proactive calendar management, workflow automation, and high-level project coordination. Running a growing Shopify store often leaves founders drowning in repetitive logistics, chaotic scheduling, and endless customer inquiries, leaving zero time for big-picture strategy. I eliminate this operational friction by stepping in as your reliable second-in-command, streamlining your day-to-day workflows, and organizing your digital workspace. With your store operations on autopilot and your inbox managed, you reclaim your time to focus strictly on scaling your brand, product development, and driving revenue. You gain total peace of mind knowing your customers are happy, your store runs flawlessly, and your administrative needs are handled before they become bottlenecks. A successful eCommerce business requires exceptional customer experiences on the outside and organized, streamlined systems on the inside. That is exactly what I bring to your business. If you are looking for a dependable, adaptable, and proactive partner to bring structure to your operations and help your store run like a well-oiled machine, let’s connect today.

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Executive Virtual Assistant with 3+ years of experience in executive support, administrative operations, client communication, and recruitment coordination for remote teams and growing businesses. Skilled at managing calendars, inboxes, and travel, keeping CRMs and records accurate, and building organised workflows that free up leaders’ time. Proficient in Google Workspace, Microsoft Office, Canva, Odoo CRM, and project tools such as Asana, ClickUp, and Notion. Holds a Diploma in Human Resource Management.

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I am a results-driven and highly organized professional with experience in administration, personal assistance, client services, and business operations. My strengths include managing schedules and priorities, coordinating daily tasks, communicating professionally with clients and teams, maintaining accurate records, handling confidential information, and solving problems efficiently. I am confident working independently, managing multiple responsibilities, meeting deadlines, and adapting quickly to new software and digital systems. I bring reliability, initiative, attention to detail, and a strong sense of accountability to my work. I am seeking a long-term remote position where I can provide dependable administrative and operational support, contribute to business success, and build a trusted professional relationship with my employer.

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Hi! I'm a Virtual Assistant with 10+ years of customer service experience, including 6 years supporting Shopify stores and eCommerce businesses. I help business owners with: Customer Support: Email, chat, phone support, and order inquiries Shopify & eCommerce: Product listings, order management, inventory, and fulfillment coordination Social Media Management: Content planning, scheduling, captions, and page management Graphic Design: Canva graphics, promotional materials, and social media posts Tools I Use: Shopify, WordPress, Zendesk, Gorgias, Freshdesk, GoHighLevel, Canva, CapCut, Metricool, Notion, Trello, ClickUp, and more. I'm organized, detail-oriented, and committed to providing reliable support and quality work. Whether you need help with customer service, your online store, social media, or graphic design, I'm ready to help your business grow. Let's work together!

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Experienced E-commerce Customer Service and Order Fulfilment Manager with 10+ years of experience in Shopify store management, customer support, chargeback and payment dispute resolution, order fulfillment, team leadership, and workflow optimization. Skilled in handling escalated customer concerns, preparing dispute evidence, managing refunds and returns, and improving customer satisfaction while protecting business revenue.

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Proactive and adaptable Virtual Administrative & Operations Support Specialist with 6+ years of experience driving operational efficiency behind the scenes. Combines strong attention to detail drawn from a legal administration background with client-facing expertise from service-based business operations. Skilled in core administrative functions including calendar management, inbox triage, document tracking, and records organization. Also experienced in specialized operational tasks, including stakeholder and vendor coordination, listing optimization, and graphic design and marketing collateral creation.

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Reliable and self-motivated remote professional with strong communication, organization, and digital skills. Experienced in managing tasks independently, meeting deadlines, and collaborating effectively with distributed teams. Adaptable, detail-oriented, and committed to delivering high-quality results in fast-paced remote environments.

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Dynamic and results-driven Business Management professional with experience in sales, marketing, administration, compliance, office coordination, human resources support, and customer relationship management. Skilled in achieving sales targets, coordinating daily operations, maintaining accurate records, preparing reports, supporting teams, and building strong client relationships. Proficient in Microsoft Office, Google Workspace, CRM systems, and digital communication tools, with strong organizational, communication, problem-solving, and time-management skills. Adaptable, self-motivated, and able to work independently or collaboratively in fast-paced corporate environments, including remote settings.

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I'm a remote administrative and operations support professional with hands-on experience across legal, customer support, and virtual assistant roles. Trained through ALX and HubSpot, I provide reliable support in email and calendar management, data entry, document preparation, client communication, research, and task coordination. I also bring e-commerce and website experience: I run my own eBay store, manage my own WordPress website, and have worked with Wix. That means I'm comfortable with product listings, images, content updates, and keeping an online store organized. I'm now building my WooCommerce skills for product and order management. I work confidently in Google Workspace, Microsoft Office, Asana, Trello, and Notion, and I pick up new systems quickly. I manage multiple tasks independently and meet deadlines without constant supervision. What sets me apart is a proactive attitude and a focus on making processes smoother. I communicate clearly, respect confidentiality, and take ownership of my work, so your team stays organized and focused on its core goals.

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Senior Full-Stack / AI Engineer building Python, FastAPI, and Next.js applications, shipping 5+ APIs per quarter for distributed AI evaluation and high-throughput processing of 1,000+ jobs per day. Designs and improves 5+ backend services with PostgreSQL and Redis, then improves scalability, maintainability, and reliability across production systems. Collaborates on architecture, implementation, and technical reviews to ship resilient software in fast-moving engineering environments

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