Discover Full-Time Remote Professionals Worldwide

Profile Description

I’m an executive assistant, virtual assistant, and insurance operations professional with a Bachelor of Commerce in Accounting, CPA training, and hands-on experience supporting U.S. insurance agency operations, executive teams, customers, and financial workflows. My background combines insurance operations, administrative support, customer service, accounting, research, and process coordination, allowing me to support both day-to-day tasks and the broader workflows that keep a business organized and moving. I have hands-on experience with EZLynx and insurance carrier systems, supporting policy administration, new business processing, renewals, policy downloads, client and policy records, documentation, account research, data cleanup, carrier communication, and follow-up across commercial and personal insurance. I also bring high-volume insurance customer service experience, handling 40–60 customer interactions per day while maintaining 90%+ customer satisfaction. Beyond insurance, I have experience managing calendars, email, travel, meetings, documentation, databases, client communication, vendor coordination, reporting, and administrative workflows, as well as financial tasks including invoicing, billing, reconciliations, credit accounts, payment processing, and financial records. I’m highly organized, detail-oriented, adaptable, and comfortable learning new systems and processes quickly. I take ownership of recurring work, follow through on outstanding items, handle sensitive information carefully, and look for ways to make workflows more efficient rather than simply completing tasks. I’m particularly interested in opportunities where I can become a dependable long-term resource and contribute beyond basic administrative support. Core areas: Insurance Operations | Executive & Virtual Assistance | Customer Support | Policy & Account Administration | Research & Data Organization | Accounting & Financial Administration | CRM & Workflow Management | Client & Carrier Communication | Process Improvement | Lead Follow-Up & Prospecting

Top Skills

Profile Description

Client manager and project coordinator with experience in remote client service, project tracking, and executive support. I manage client accounts from onboarding through to delivery, coordinate project activities across teams, and keep reporting and records accurate and up to date. I am proficient in CRM and project management tools including HubSpot, Salesforce, Asana, and Trello, and I work effectively with senior managers, internal teams, and clients. I am organised, reliable, and quick to identify process gaps and put practical solutions in place.

Top Skills

Profile Description

Nthabiseng Matlala Administrative & Operations Coordinator | Business Support | Sales & Marketing | Digital Content Creation A versatile administrative and operations professional with experience in office administration, business support, sales and marketing, customer relations and operational coordination. Skilled in managing administrative processes, coordinating activities, maintaining client relationships and supporting business operations. Also experienced in digital marketing, influencer campaigns and brand partnerships.

Top Skills

Profile Description

Motivated healthcare administration professional with 3 years of experience supporting clinical and operational functions in fast-paced healthcare environments. Proven ability to enhance office efficiency by streamlining workflows, improving scheduling accuracy by 25%, and maintaining 99% compliance with documentation and patient record standards. Skilled in patient relations, data management, and cross-functional coordination. Dedicated to improving organizational performance, supporting quality care delivery, and ensuring a seamless patient experience.

Top Skills

Profile Description

Remote operations and customer support professional with 10+ years of experience supporting U.S.-based businesses in customer service, administrative operations, team leadership, and coordination. Experienced in roofing lead management, customer communication, inspection scheduling, follow-ups, and CRM support. Skilled in JobNimbus, CompanyCam, documentation, reporting, and process coordination. Dependable, organized, and proactive, with a strong focus on helping businesses streamline daily operations and deliver excellent customer experiences.

Top Skills

Profile Description

Executive support professional with 9+ years' experience providing calendar, inbox, and stakeholder management for directors and C-suite leadership, paired with hands-on bookkeeping and financial administration accounts payable/receivable, invoicing, reconciliation, and expense tracking. Experienced coordinating cross-time zone logistics for remote executives, handling confidential financial and client information with discretion, and building SOPs, trackers,

Top Skills

Profile Description

Results-driven Executive Virtual Assistant and Operations Specialist with a proven track record of supporting fast-paced startups and scaling brands across e-commerce, healthcare, and digital service industries. Known for combining strategic thinking with hands-on execution, I excel at streamlining operations, managing complex workflows, and driving projects from concept to completion. I partner closely with founders and executives to bring structure, clarity, and consistency to their operations, ensuring priorities are managed, systems run smoothly, and nothing falls through the cracks. My approach is both strategic and detail-oriented, allowing me to operate as a true right hand while maintaining a high standard of execution across all tasks. I thrive in high-growth environments where adaptability, discretion, and strong communication are essential, and I take pride in creating order in fast-moving, often ambiguous settings.

Top Skills

Profile Description

Highly organized and results-driven professional with 10+ years of experience in executive assistance, customer service, logistics coordination, and administrative operations. Skilled in managing executive calendars, coordinating meetings and travel, handling customer inquiries, resolving service issues, coordinating logistics, maintaining accurate records, and supporting daily business operations. Proficient in Microsoft Office, Google Workspace, CRM systems, and task-management tools. Recognized for excellent communication, strong problem-solving abilities, attention to detail, multitasking, and the ability to manage competing priorities in fast-paced environments. Committed to delivering exceptional customer experiences, improving operational efficiency, and providing reliable executive and administrative support.

Top Skills

Profile Description

Virtual Assistant and business operations professional with experience supporting business owners, executives, and remote teams. Brings a background in customer service and team leadership dating back to [phone hidden], including telecommunications support, escalations, team coordination, administrative support, lead research, reporting, and operational follow-through. Known for organized execution, clear communication, and taking ownership of day-to-day responsibilities.

Top Skills

Profile Description

I am a detail-oriented and reliable Virtual Assistant with several years of experience in customer service, guest communication, and operations support. I have worked in fast-paced remote environments handling scheduling, coordination, follow-ups, documentation, and issue resolution while maintaining accuracy and professionalism. My background includes supporting short-term rental and hospitality operations, coordinating with cleaners and maintenance teams, managing calendars, tracking tasks, and assisting with tools such as Guesty, Hospitable, Breezeway, Help Scout, Asana, Google Sheets, and other remote collaboration platforms. I am comfortable handling time-sensitive tasks, staying organized across multiple priorities, and communicating clearly with both clients and team members. I am proactive, dependable, and quick to learn new systems. I take ownership of my work, pay close attention to details, and aim to provide consistent support that helps operations run smoothly.

Top Skills

Profile Description

Customer-focused professional with experience across e-commerce operations, technical support, account management, and lead generation. Currently supporting online store operations using Shopify, Lyra, and ChannelDock, with responsibilities that include customer email support, order monitoring, and returns. Brings hands-on BPO experience in troubleshooting fiber internet, ONT/router hardware, digital TV and voice services, driver account documentation, and outbound lead generation. Known for clear communication, careful follow-through, and practical problem-solving.

Top Skills

Profile Description

I manage cross-functional marketing, eCommerce, emails, and operations projects, primarily focused on digital growth initiatives. My work includes coordinating Meta and eCommerce campaigns, product launches, promotional sales events, creative production workflows, and process improvement projects. I oversee timelines, task delegation, performance tracking, and stakeholder communication to ensure projects are delivered on schedule and aligned with revenue and growth objectives.

Top Skills

Profile Description

## Work Preferences & Professional Summary I have over 7 years of experience in customer service, sales, team leadership, training, and social media management. Throughout my career, I've developed strong communication, problem-solving, multitasking, and organizational skills. I'm comfortable working independently, managing daily tasks, handling customer concerns, and adapting to new tools and processes. I'm currently looking for a stable, long-term remote opportunity, preferably in virtual assistance, customer support, quality assurance, or administrative work. I value a healthy work environment, clear communication, teamwork, and opportunities to learn and grow. I'm reliable, flexible, and always willing to take on new responsibilities to help the business succeed.

Top Skills

Profile Description

A dynamic and results-oriented professional with 5+ years of experience in Admin support lead generation, sales, and high-touch customer support. The emphasis is still on turning every encounter into a chance to establish rapport and increase sales, handling challenging questions while closely monitoring the bottom line. My strategy is always based on offering smooth, compassionate service that inevitably results in a close, whether converting incoming interest into a confirmed reservation or qualifying a lead for insurance. In order to handle hectic remote workflows, I have mastered tools like google workspace,Asana ,Trello,Shopify, Gorgias, and Zendesk for support, as well as Zoho and Salesforce for lead management. From the initial interaction to the last confirmation, complete control over the customer journey is made possible by this adaptability. The objective is to constantly look for ways to upsell and maximize value while offering top-notch support.

Top Skills

Profile Description

I led the delivery of client-focused training programs, managed data entry, and engaged directly with clients to ensure high performance and alignment with Concentrix’s operational standards.

Top Skills

Profile Description

Highly motivated and results-driven professional with a solid background in General administrative work, appointment setting and sales. Experienced in guiding clients through financial processes, managing documentation, and ensuring compliance with regulatory standards. Skilled in communication, task coordination, and maintaining accurate, confidential records in fast-paced environments. Proven ability to adapt quickly to new platforms and multitask effectively. Now seeking to apply these strengths in an appointment setter and outbound sales role.

Top Skills

Profile Description

Results-driven and detail-oriented professional with experience in Human Resources, recruitment, employee relations, payroll administration, and business operations. Skilled in end-to-end recruitment, onboarding and offboarding, documentation, stakeholder coordination, and process improvement. Experienced in supporting U.S.-based companies and remote teams, with a strong ability to work independently, manage multiple priorities, and handle confidential information with professionalism. Adaptable, organized, and committed to contributing to efficient operations and positive employee experiences.

Top Skills

Profile Description

Finance and business operations professional with banking experience in financial analysis, reporting, credit management, proposal development and administration. Improved processes, strengthened controls and delivered measurable results. Reliable, analytical and ready to support remote teams.

Top Skills

Profile Description

Hi! My name is Fatima Piad. I’ve built my career developing expertise and skills in HR operations, employee coordination, compliance-focused administration, and customer-client communication. I take pride in being detail-oriented, dependable, and an effective communicator. I can handle multiple tasks at the same time and I work well in a fast paced environment. In my most recent HR Coordinator role, I managed onboarding, employee records, compliance documents, payroll-related updates, and staff concerns. As a Psychometrician and Waivers Specialist, I reviewed reports, coordinated client meetings and intake interviews, and supported timely case processing. I look forward to demonstrating how I can be of value to your company.

Top Skills

Profile Description

Dedicated and reliable professional with experience in customer service, chat support, and virtual assistance. Skilled in clear communication, problem-solving, and delivering excellent customer experiences. Proficient in handling online chats, managing tasks efficiently, and creating engaging content through copywriting. Fluent in English and Swahili, with a strong commitment to professionalism, accuracy, and client satisfaction. Work Preferences Open to remote and flexible work opportunities in chat support, virtual assistance, and copywriting. Comfortable working independently or as part of a team, with a focus on meeting deadlines and maintaining high-quality results. Available for full-time or part-time roles, including evening and weekend shifts. Prefer roles that involve communication, customer interaction, and administrative support

Top Skills