Virtual Assistant

Anna

ID Verified
1,500/mo
Imus City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Highly motivated and results-driven professional with a solid background in General administrative work, appointment setting and sales. Experienced in guiding clients through financial processes, managing documentation, and ensuring compliance with regulatory standards. Skilled in communication, task coordination, and maintaining accurate, confidential records in fast-paced environments. Proven ability to adapt quickly to new platforms and multitask effectively. Now seeking to apply these streng...

Top Skills

Phone Support · 9 yearsCalendar Management · 6 yearsDocument Management · 6 yearsEmail Management · 6 yearsCalendly · 5 years

Skills & Expertise

Customer Success

Phone SupportExpert
Email SupportExpert
Lead ManagementIntermediate
Social Media SupportIntermediate

Data & Analytics

Google Sheets (Advanced)Expert

Design & Creative

CanvaIntermediate

Finance & Accounting

Tax PreparationAdvanced
Accounts Payable/ReceivableIntermediate

Sales & Business Development

Lead GenerationAdvanced

Specialized Skills

OnboardingIntermediate

Virtual Assistance & Admin

Calendar ManagementExpert
Email ManagementExpert
Document ManagementExpert
Data EntryExpert
CalendlyExpert
Travel PlanningAdvanced
Executive Assistant ServicesAdvanced
Research & Information GatheringAdvanced
Personal Assistant ServicesAdvanced
AsanaIntermediate
TrelloIntermediate

Work Experience

Credit Repair Specialist/Appointment Setter

America Credit Care

Apr 2024 - Present

Key Achievements:

Experienced Credit Repair Specialist and Appointment Setter with strong communication, client-service, and sales skills. Experienced in reviewing credit reports, preparing dispute documentation, assisting clients throughout the credit-dispute process, conducting high-volume outbound calls, qualifying prospects, handling objections, and booking qualified appointments. Consistent, goal-oriented, coachable, and focused on delivering measurable results.

Lead ManagementEmail SupportOnboardingSocial Media SupportGoogle Sheets (Advanced)Calendar ManagementData EntryEmail ManagementDocument ManagementLead GenerationPhone Support

Executive Assistant/Administrative Assistant

STEPHENS CONSULTING

Jun 2018 - Jan 2024

Key Achievements:

Supported the Managing Director with administrative and business tasks, saving approximately 10 hours per week. Prepared professional business documents, including memos, letters, invoices, and statements. Coordinated travel arrangements, bookings, accommodations, and reservations. Managed bookkeeping, reconciliations, emails, calendars, and schedules. Conducted online research and supported project management activities. Coordinated multiple priorities and ensured tasks were completed accurately and on time.

Email SupportAccounts Payable/ReceivableData EntryEmail ManagementDocument ManagementExecutive Assistant ServicesCalendar ManagementGoogle Sheets (Advanced)Social Media SupportPhone SupportTravel PlanningPersonal Assistant ServicesResearch & Information GatheringTrello

Quick Stats

Age47 years
English LevelConversational
Other Languages
EnglishConversational
ID VerificationVerified
Portfolio
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Education

Associate's Degree

Jose Rizal College

2020 - 2002