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ABOUT ME I am a reliable, organized, and motivated professional with experience in virtual assistance, administrative support, online marketing, customer service, cold calling, lead generation, and appointment setting. Through my experience as a Virtual Secretary at Magnificent Pump Service, an Online Marketer at Rental Equipment Service, and my work with Local Flow Marketing and Clean Ease Co., I have developed valuable skills in communication, organization, customer relations, and business support. My experience includes assisting with administrative tasks, communicating with customers and potential clients, promoting services online, handling inquiries, making outbound calls, following up with leads, scheduling appointments, and maintaining accurate customer information. I understand the importance of professionalism, attention to detail, time management, and building positive relationships with clients. I am adaptable, a fast learner, and comfortable handling different responsibilities. I take pride in being dependable, proactive, and committed to completing tasks efficiently. I am also willing to learn new tools, software, and systems to improve my performance and provide better support to the businesses I work with. I am looking for an opportunity where I can use my skills and experience to help business owners manage their daily operations, strengthen their online presence, connect with potential customers, and grow their businesses. MY SKILLS AND AREAS OF EXPERIENCE: Virtual Assistance and Administrative Support Virtual Secretary Duties Online Marketing and Business Promotion Customer Service and Client Communication Cold Calling and Outbound Calls Lead Generation and Prospecting Appointment Setting and Follow-Ups Customer Inquiry Handling Data Entry and Record Keeping Scheduling and Organizational Support Customer Relationship Management Time Management and Attention to Detail Adaptability and Willingness to Learn CRM: GoHighLevel Jobber I am committed to providing quality work, maintaining professional communication, and helping businesses operate more efficiently. I welcome opportunities to learn, grow, and contribute to a team's success.

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Detail-oriented Accounts Receivable and Accounts Payable professional with experience in invoice processing, payment application, account reconciliation, collections, vendor and customer account management, and maintaining accurate financial records. Proficient in NetSuite, with basic knowledge of QuickBooks. Skilled in handling payment inquiries, resolving discrepancies, monitoring outstanding balances, and supporting daily accounting operations. Organized, adaptable, and committed to accuracy, efficiency, and maintaining positive relationships with customers and vendors.

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I help busy business owners stay organized and productive by managing administrative tasks, creating engaging content, and keeping daily operations running smoothly. From email management, scheduling, and research to Canva design, social media management, and AI-assisted content creation, I provide reliable support that saves time, streamlines workflows, and ensures nothing falls through the cracks.

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I believe I’m a good fit for this role because I have over 6 years of experience in customer service and e-commerce support. I have experience assisting customers, resolving concerns, and providing accurate and reliable support. I’m detail-oriented, willing to learn, and committed to providing a great customer experience. I’m interested in this role because it matches my experience and gives me an opportunity to grow my skills while helping the company succeed.

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I’m an E-commerce Virtual Assistant with hands-on experience working with Amazon, Shopify, eBay, Etsy, Walmart, and other e-commerce platforms. I specialize in product listings, product and competitor research, keyword research, SEO, product uploads, catalog management, inventory, and daily store operations. For Amazon, I have experience with Seller Central, FBA, listing optimization, Amazon PPC, account health, flat files, bulk uploads, variations, pricing, and inventory. For Shopify, I can handle product uploads, collections, product pages, images, variants, pricing, inventory, SEO, and general store management. I’m detail-oriented, organized, reliable, and comfortable handling large amounts of product data. I use Google Sheets, Excel, Microsoft Word, and various e-commerce tools, and I’m quick to learn new platforms. I’m available for ongoing or project-based work and can help keep your store organized, updated, and running smoothly.

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Customer-focused professional with experience as a Customer Service Representative at Concentrix, handling customer inquiries, resolving concerns, and providing professional support. I have strong communication, active listening, problem-solving, and time management skills. I am also interested in sales, appointment scheduling, and administrative support. As a Marketing Management student, I understand the importance of customer satisfaction, building relationships, and achieving business goals. I am adaptable, organized, and eager to contribute to a remote team.

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eCommerce VA I Dropshipping, Product Research & Product Listing I VA for GHL Workflow Automation Need a professional eCommerce dropshipping specialist to assist with your business platforms like eBay, Amazon, Shopify, Poshmark and more. I am glad to help you grow you business. My experience as an eCommerce is ready to serve your business. Feel free to contact me if you need: -Product Listing Specialist -Product Researcher -Store optimizer -Cross Selling -Poshmark Lister -Google Spreadsheet / Excel -Data Entry -Competitor Researcher -Pricing Strategy -Title Builder -Description Writer -GoHighLevel (GHL) Workflow Automation -Workflow Triggers, Actions, and Conditions -If/Else Logic and Branching -CRM Setup and Contact Management -Sales Pipeline and Opportunity Management -Funnel and Form Integration Tools -ZIK Analytics -Dropshipping tools Please invite me if you need a product lister, product researcher, in any store platform and you can send me some detailed information. I am looking forward in growing with your store's.

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Results-driven Customer Service and Virtual Assistant professional with over four years of experience delivering exceptional support across email, chat, and phone channels. Skilled in handling high-volume inquiries, resolving customer concerns efficiently, and maintaining a calm, professional tone in fast-paced environments. Proficient in tools such as Freshdesk, Five9, and Sabre, with strong organizational skills, attention to detail, and a proactive approach to improving processes and customer satisfaction. Reliable, tech-savvy, and committed to providing a seamless customer experience.

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Experienced Ecommerce Account Manager and Analyst with more than four years of hands-on experience managing Amazon, Walmart, Instacart, Hy-Vee, and Albertsons accounts. Skilled in account health monitoring, listing optimization, issue resolution, and coordinating with internal teams to maintain platform compliance and performance. Strong background in Amazon customer service, including handling escalations, processing refunds and resends, and investigating complex order concerns. Former Customer Service Manager and Frontend Manager with proven ability to lead teams, develop SOPs, and improve operational efficiency. Tech-savvy, detail-oriented, and highly adaptable, with a strong track record in delivering excellent customer support and effective ecommerce operations.

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Dear Hiring Manager, I am excited to apply for the **Executive Virtual Assistant** position. With over 3 years of experience in executive assistance, administrative support, operations coordination, and digital marketing, I bring strong organizational skills, technical expertise, and a proactive approach to helping executives manage their daily responsibilities efficiently. Throughout my career, I have supported international clients by managing administrative tasks, coordinating meetings, organizing schedules, maintaining CRM systems, tracking deadlines, and ensuring projects are completed accurately and on time. I am comfortable handling multiple priorities, working independently, and maintaining clear, professional communication. **My key skills and experience include:** - **Executive & Administrative Support:** Calendar management, email correspondence, appointment scheduling, meeting coordination, research, data entry, and document preparation. - **Operations & Project Coordination:** Organizing workflows, monitoring deadlines, tracking deliverables, managing priorities, and ensuring smooth daily operations. - **Client Communication:** Managing client inquiries, scheduling meetings, providing updates, handling follow-ups, and maintaining strong professional relationships. - **CRM & Automation:** 4 years of hands-on experience with GoHighLevel, including CRM management, workflows, email automation, sales funnels, landing pages, and integrations. - **Digital Marketing Support:** Social media management, content scheduling, email campaigns, Canva design, website updates, and marketing coordination. - **Technical Proficiency:** Experience with GoHighLevel, Google Workspace, Microsoft Office, Canva, Zapier, and various project management and communication platforms. What sets me apart is my ability to **anticipate needs, take initiative, solve problems independently, and stay organized in fast-paced environments.** I understand that an excellent Executive Virtual Assistant does more than complete assigned tasks. They help executives save valuable time, streamline operations, and ensure important priorities are handled efficiently. I am dependable, detail-oriented, adaptable, and committed to delivering high-quality work with minimal supervision. I am confident that my experience and dedication would make me a valuable addition to your team. **You can learn more about my experience and previous work here:** Portfolio: [link hidden] Resume: [link hidden] I would appreciate the opportunity to discuss how I can contribute to your business and provide reliable executive support. Thank you for your time and consideration. I look forward to hearing from you. Best regards, **Rosalyn Mateo** Executive Virtual Assistant | Administrative & Operations Support | GoHighLevel Specialist

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Hi my name is Gemma but most people call me Jill! I am Detail-oriented and versatile e-commerce professional with experience in Production Administration, Customer Success, Fulfillment, Logistics, and Virtual Assistance. Experienced in managing e-commerce orders, Shopify operations, customer support, inventory, shipment monitoring, production workflows, and process documentation. Strong background in remote work environments with the ability to coordinate across teams, resolve order and customer issues, onboard new employees, create and update SOPs, and improve operational workflows. Also experienced in graphic design, video/photo editing, and digital content creation.

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Creative Marketing Specialist, Social Media Manager, and E-commerce Professional with a strong background in digital marketing, content strategy, brand growth, and website design. Combines creative vision with data-driven strategy—specializing in content creation, high-performing Meta Ads campaigns, influencer collaborations, and digital campaigns that drive engagement, conversions, and measurable growth. Adept at aligning marketing initiatives with operational efficiency and exceptional customer experience, backed by valuable experience as a Subject Matter Expert in order management and customer support.

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Virtual Assistant with 9+ years of experience supporting clients across real estate, customer service, e-commerce, lead research, and administrative operations, including 3 years focused on real estate support. Experienced in real estate marketing, lead management, cold calling, seller and buyer follow-ups, property research, CRM and database updates, listing support, and customer communication. Organized, detail-oriented, comfortable working independently, and committed to keeping records accurate and clients informed.

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Procurement and Supply Chain Virtual Assistant with 5+ years of experience supporting procurement, supplier sourcing, inventory management, order processing, logistics, and administrative operations. Experienced in researching suppliers and products online, comparing prices and quotations, communicating with suppliers, coordinating orders, and maintaining accurate procurement and inventory records. I have worked with suppliers across China, Europe, and East Africa and am comfortable handling supplier communication, follow-ups, documentation, and negotiations professionally. I am highly proficient with Google Workspace, Microsoft Office, Excel, ERP systems, and remote collaboration tools. I am organized, detail-oriented, a fast learner, and comfortable working independently in a fully remote environment. I bring a combination of practical procurement experience, strong online research skills, and reliable administrative support to help businesses source efficiently and keep their operations running smoothly.

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Shopify and order management specialist combining exceptional customer service with hands-on e-commerce operations expertise. Expert in navigating Shopify admin to handle order fulfillment workflows, inventory tracking, shipping exceptions, and pre and post-purchase issues, while delivering clear, empathetic, and efficient chat support to drive customer satisfaction and brand loyalty.

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Dependability and genuine emotional connections drive customer behavior and brand loyalty. Whether optimizing an existing product or launching a new service, I leverage expert-level customer service and the art of persuasion to boost sales, build trust, and turn customers into brand advocates. With a mastery of communication and customer consultation, I clearly convey the true value of your product or service. Creating confidence, emotional engagement, and a seamless path to purchase.

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Executive & Virtual Assistant | Administrative Support | CRM & Digital Marketing Hi, I’m Pink! I’m a Business Administration graduate with hands-on experience in administrative support, client coordination, CRM management, and digital marketing. I help businesses stay organized, keep day-to-day tasks moving, and maintain clear communication with clients and teams. My experience includes managing calendars and email correspondence, updating CRM records, preparing reports, conducting research, coordinating projects and events, and supporting marketing campaigns. Alongside administrative work, I enjoy the creative side of business—bringing ideas to life through content, presentations, and marketing materials. You can explore my creative work here: [link hidden] Here’s how I can support your team: • Executive and administrative assistance • Calendar, inbox, and schedule management • CRM updates, data organization, and client follow-ups • Research and lead generation • Email marketing and outreach • Social media and digital marketing support • Reports, spreadsheets, presentations, and documentation • Project and event coordination Tools I’ve worked with include Google Workspace, Microsoft Office, Excel, Google Sheets, HubSpot, Zoho CRM, Klaviyo, Canva, and Meta Business Suite. I also use ChatGPT, Claude, and other AI tools to support research, drafting, and everyday workflows, with careful review for accuracy and quality. I’m organized, detail-oriented, and comfortable working independently. I value clear expectations, ask questions when needed, and take initiative to keep tasks and deadlines on track. Availability: Full-time, 40 hours/week English: C1 Advanced Location: Philippines I’m looking for a long-term remote role where I can contribute dependable support, build strong working relationships, and grow with the team.

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Shopify Customer Support & E-Commerce Specialist with expertise in managing high-volume customer service operations for fast-paced dropshipping brands. Proven track record in resolving complex customer inquiries, reducing chargebacks, and navigating supply chain and carrier delays (USPS, FedEx, DHL, 3PLs). Skilled in leveraging Gorgias, Shopify, and Google Sheets to manage returns, replacements, refunds, and order escalations efficiently. Combines strong problem-solving with product listing and store optimization capabilities to protect brand reputation, drive customer retention, and maximize lifetime value (LTV).

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Hi Team, I am a motivated, organized, and detail-oriented individual with strong administrative, communication, and time-management skills. I am capable of organizing documents, maintaining accurate records, performing data entry, assisting with basic accounting tasks, and providing support for daily business operations. I understand the importance of accuracy, confidentiality, meeting deadlines, and keeping information well-organized. My strengths include being dependable, adaptable, willing to learn, and committed to completing tasks efficiently. I can work independently or as part of a team, follow instructions carefully, and adapt to new systems and procedures. I am also eager to improve my skills in operations, administration, and accounts support to help ensure smooth and efficient business processes. What makes me a great hire is my positive attitude, strong sense of responsibility, attention to detail, and willingness to take initiative. I am committed to delivering quality work, supporting my colleagues, and contributing to the company's goals. I may continue to develop my experience, but I bring dedication, professionalism, and a genuine willingness to learn and grow with the organization. Looking forward to work with you!

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Versatile and detail-oriented Virtual Assistant with a strong corporate background specializing in Insurance Verification, Database Administration, and Healthcare Operations. Fully HIPAA compliant with deep expertise in managing confidential customer data and protecting Protected Health Information (PHI). Proven track record of executing critical verification and data entry workflows across Property & Casualty (P/C) and Life Insurance sectors. Proficient in leveraging specialized systems such as Salesforce CRM, Black Knight, TN[phone hidden] Mainframe, and SmartFlow to conduct secure carrier outreach, audit data integrity, and process complex billing or policy transactions. An independent professional equipped with a dedicated home office setup, prepared to streamline remote administrative and insurance operations with exceptional precision.

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