Trinity

Amazon, Walmart & Shopify Account Manager

Trinity

ID Verified
1,500/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Experienced Ecommerce Account Manager and Analyst with more than four years of hands-on experience managing Amazon, Walmart, Instacart, Hy-Vee, and Albertsons accounts. Skilled in account health monitoring, listing optimization, issue resolution, and coordinating with internal teams to maintain platform compliance and performance. Strong background in Amazon customer service, including handling escalations, processing refunds and resends, and investigating complex order concerns. Former Customer...

Skills & Expertise

Sales & Business Development

B2C SalesAdvanced
Zoho CRMIntermediate

Customer Success

Email SupportIntermediate
Live Chat SupportIntermediate
ZendeskIntermediate
Help ScoutIntermediate
FreshdeskIntermediate
LiveChatIntermediate

Data & Analytics

E-commerce & Marketplace

Marketing & Growth

Work Experience

Account Manager / Analyst

Compass Marketing Inc. through Kinetic Staffing

Mar 2023 - Dec 2025

Job Responsibilities:

Tasks includes account monitoring, checking, enhancing and fixing. Deal with account’s contents like item title, description, bullet point/features and images. Fixing item/account issues. Contacting relevant departments/persons to resolve account errors.

Account ManagementExcel (Advanced)Google Sheets (Advanced)Amazon FBAInventory ManagementProduct Listing Optimization

Quick Stats

Age36 years
GenderFemale
English LevelFluent
ID VerificationVerified