SARAH

CUSTOMER SERVICE, SOCIAL MANAGER, AND COLD CALLING

SARAH

ID Verified
800/mo
Cagayan de Oro, Philippines
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

My name is SARAH KATE CATACUTAN, a freelancer from Philippines. I have a lot of experiences when it comes to different kinds of job. I worked before when I was 20 as a fast food crew for 1 year, I know this may not be helpful for you to pick me as one of your associates but this is where I started. I also worked as a Cashier and Sales associate for 2 years. This jobs may not be a real jobs for others but I learned a lot from this jobs. Now to add up on my experiences, I worked before in Telep...

Top Skills

Canva · 5 yearsCapCut · 5 yearsContent Marketing · 5 yearsFacebook Business Manager · 5 yearsInventory Management · 5 years

Skills & Expertise

Customer Success

Phone SupportExpert
Technical SupportAdvanced
Live Chat SupportIntermediate
Social Media SupportIntermediate
Email SupportIntermediate

Data & Analytics

Google Sheets (Advanced)Advanced
Excel (Advanced)Advanced

Design & Creative

CanvaExpert
CapCutExpert

E-commerce & Marketplace

Inventory ManagementExpert
Facebook MarketplaceAdvanced

Marketing & Growth

Content MarketingExpert
Facebook Business ManagerExpert
SEO (Technical & Content)Advanced
GoHighLevelAdvanced
Meta Ads (Facebook/Instagram)Advanced
Content StrategyAdvanced
Instagram GrowthAdvanced
Twitter/X ManagementAdvanced
Social Media AnalyticsAdvanced
ActiveCampaignAdvanced
Email MarketingIntermediate
ThreadsIntermediate

Sales & Business Development

NegotiationExpert
B2B SalesAdvanced
Account ManagementAdvanced
Sales PresentationsAdvanced
PipedriveAdvanced
Lead GenerationIntermediate
Cold CallingIntermediate
B2C SalesIntermediate
Cold Email OutreachBeginner

Work Experience

EXECUTIVE ASSISTANT

GARAGE DOOR AND LOCK SMITH COMPANY

May 2023 - Sep 2025

Key Achievements:

I worked as a Virtual Assistant for a Garage Door Repair company. I worked there as a Social Media Manager, customer service, and an appointment setter. I called customers asking for their reviews on how was the service done and also called them to tell them about the appointments information. I also handled 10 garage door repair company google business page and 3 locksmith google business page.

Phone SupportExcel (Advanced)Cold Calling

COLLECTION SPECIALIST

WE FUND ANYONE

May 2024 - Jul 2025

Key Achievements:

I worked as an executive assistant for a loan company. We offer loan to business owners. Also, I worked there as a collection specialist.

Account ManagementEmail SupportLive Chat SupportPhone Support

TECHNICAL SUPPORT

VXI GLOBAL HOLDINGS

Nov 2021 - Jun 2023

Key Achievements:

I worked before at VXI Global Holdings Philippines under AT&T and that would be DirecTv Cable services as a technical support handling different kinds of customer and helping them with their technical difficulties on their television or cable box for 2 years.

Live Chat SupportPhone SupportCold CallingAccount Management

Quick Stats

Age28 years
English LevelFluent
ID VerificationVerified