Customer Service RepresentativeCustomer Service Representative
Moureen
350/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$350
per month
($2/hour)
Member since June 2026
Profile Description
I am a dedicated and customer-focused professional with experience in customer service, administrative support, and remote work environments. I have strong communication skills, a problem-solving mindset, and the ability to build positive relationships with customers while delivering excellent service. I am proficient in handling customer inquiries through email, chat, and phone, managing multiple tasks efficiently, and using digital tools to stay organized in fast-paced environments. I am a qu...
Top Skills
Live Chat Support · 8 yearsPhone Support · 8 yearsEmail Support · 6 yearsTechnical Support · 6 yearsZendesk · 6 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportExpert
Phone SupportExpert
Email SupportExpert
Technical SupportExpert
ZendeskExpert
Social Media SupportExpert
FreshdeskAdvanced
Customer.ioAdvanced
LiveChatAdvanced
AI & Automation
Copy.aiBeginner
Data LabelingBeginner
Content & Writing
Blog WritingIntermediate
Creative WritingIntermediate
Email CopywritingIntermediate
ScriptwritingIntermediate
Data & Analytics
Google Sheets (Advanced)Expert
Excel (Advanced)Advanced
Design & Creative
CapCutBeginner
E-commerce & Marketplace
ShopifyBeginner
TikTok ShopBeginner
Facebook MarketplaceBeginner
Order ProcessingBeginner
DropshippingBeginner
GorgiasBeginner
Finance & Accounting
QuickBooksBeginner
Accounts Payable/ReceivableBeginner
Budget ManagementBeginner
BookkeepingBeginner
Human Resources
PayrollBeginner
TimekeepingBeginner
Marketing & Growth
Facebook Business ManagerBeginner
Email MarketingBeginner
TikTok AdsBeginner
Meta Ads (Facebook/Instagram)Beginner
LinkedIn OptimizationBeginner
Instagram GrowthBeginner
Social Media AnalyticsBeginner
TikTok GrowthBeginner
HubSpotBeginner
Sales & Business Development
Lead GenerationBeginner
Sales PresentationsBeginner
Account ManagementBeginner
SalesforceBeginner
Zoho CRMBeginner
Apollo.ioBeginner
Hunter.ioBeginner
Virtual Assistance & Admin
Calendar ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Email ManagementBeginner
Document ManagementBeginner
Personal Assistant ServicesBeginner
Research & Information GatheringBeginner
CalendlyBeginner
AsanaBeginner
NotionBeginner
TrelloBeginner
Monday.comBeginner
ClickUpBeginner
AirtableBeginner
Quick Stats
Age32 years
English LevelConversational
ID VerificationNot verified
Certifications
Virtual Assistant Training
Education
Certificate
Kenya Utalii College
2012 - 2016