Michael

Customer Support VA | E-commerce VA | Data Entry Specialist

Michael

700/mo
Quezon City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Customer Support and E-commerce Virtual Assistant with 9+ years of experience supporting customers, processing orders, resolving complaints, and managing account-related concerns in fast-paced environments. Skilled in product listing, data entry, order management, customer support, and documentation while maintaining high standards of accuracy and customer satisfaction. Experienced in handling high-volume chat and email interactions, coordinating issue resolution, and supporting d...

Top Skills

Adobe Photoshop · <1 yearAirtable · <1 yearAmazon FBA · <1 yearB2B Sales · <1 yearB2C Sales · <1 year

Skills & Expertise

Virtual Assistance & Admin

AirtableBeginner
Monday.comBeginner
JiraBeginner
CodaBeginner
Calendar ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
CalendlyBeginner
Meeting CoordinationBeginner
Document ManagementBeginner
Email ManagementBeginner
Personal Assistant ServicesBeginner
Research & Information GatheringBeginner
TrelloBeginner

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Video SupportBeginner
Technical SupportBeginner
Email SupportBeginner
Lead ManagementBeginner
ZendeskBeginner
LiveChatBeginner

Data & Analytics

Google Sheets (Advanced)Beginner

Design & Creative

Adobe PhotoshopBeginner
CanvaBeginner
CapCutBeginner
Video EditingBeginner

E-commerce & Marketplace

ShopifyBeginner
eBayBeginner
Amazon FBABeginner
TikTok ShopBeginner
Facebook MarketplaceBeginner
Order ProcessingBeginner
Product Listing OptimizationBeginner
Order FulfillmentBeginner
Inventory ManagementBeginner
DropshippingBeginner

Human Resources

RecruitmentBeginner
TimekeepingBeginner

Marketing & Growth

TikTok AdsBeginner
Meta Ads (Facebook/Instagram)Beginner
Facebook Business ManagerBeginner
ChatGPT for MarketingBeginner
Email MarketingBeginner
LinkedIn AdsBeginner
Pinterest AdsBeginner
Google AdsBeginner

Sales & Business Development

B2B SalesBeginner
Lead GenerationBeginner
Cold Email OutreachBeginner
B2C SalesBeginner
Cold CallingBeginner
SalesforceBeginner

Specialized Skills

Mental Health SupportBeginner

Quick Stats

Age32 years
English LevelFluent
ID VerificationNot verified
Portfolio
🔒

Education

Bachelor's Degree

AMA University

2019 - 2023