Virtual Assistant

mattaniah

ID Verified
1,000/mo
DAVAO CITY, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Experienced professiona with expertise customer service operations management, good client relations.

Top Skills

Accounts Payable/Receivable · <1 yearAdobe Photoshop · <1 yearAdobe XD · <1 yearAsana · <1 yearBlog Writing · <1 year

Skills & Expertise

Content & Writing

Blog WritingBeginner
CopywritingBeginner
Creative WritingBeginner
Email CopywritingBeginner
Product DescriptionsBeginner
Technical WritingBeginner
ScriptwritingBeginner
ContentfulBeginner
Editorial Calendar ManagementBeginner

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Email SupportBeginner
Lead ManagementBeginner
IntercomBeginner
LiveChatBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
LookerBeginner

Design & Creative

Adobe XDBeginner
CanvaBeginner
Adobe PhotoshopBeginner
Social Media GraphicsBeginner
Presentation DesignBeginner
Final Cut ProBeginner
CapCutBeginner
Video EditingBeginner

E-commerce & Marketplace

ShopifyBeginner
eBayBeginner
TikTok ShopBeginner
Facebook MarketplaceBeginner
Inventory ManagementBeginner
DropshippingBeginner
Marketplace SEOBeginner

Finance & Accounting

QuickBooksBeginner
WaveBeginner
Accounts Payable/ReceivableBeginner
Payroll ProcessingBeginner
Budget ManagementBeginner
Financial AnalysisBeginner
BookkeepingBeginner

Human Resources

RecruitmentBeginner
PayrollBeginner
TimekeepingBeginner

Marketing & Growth

Meta Ads (Facebook/Instagram)Beginner
Google AdsBeginner
LinkedIn AdsBeginner
Facebook Business ManagerBeginner
TikTok AdsBeginner
LinkedIn OptimizationBeginner
TikTok GrowthBeginner
Social Media AnalyticsBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
AsanaBeginner

Work Experience

MARKETING AND SALES MANAGER

WWW INFINITY TRAVEL CO LTD

Dec 2016 - Present

Key Achievements:

Travel Agent / Marketing and Sales Manager Key Responsibilities Promote and sell travel products and services. Develop marketing strategies and generate new clients. Prepare travel packages, quotations, and itineraries. Maintain relationships with customers and travel partners. Achieve sales targets and ensure customer satisfaction. Key Achievements Increased sales and client base through effective marketing. Consistently met or exceeded revenue targets. Successfully organized group and corporate travel programs. Built strong partnerships with airlines, hotels, and suppliers. Enhanced customer satisfaction and repeat bookings.

Blog WritingEmail CopywritingScriptwritingLive Chat SupportCopywritingProduct DescriptionsPhone SupportCreative WritingSocial Media SupportEditorial Calendar ManagementExcel (Advanced)Email SupportCanvaGoogle Sheets (Advanced)CapCutSocial Media GraphicsTikTok ShopFacebook MarketplacePayrollTimekeepingBookkeepingRecruitmentBudget ManagementWaveQuickBooksFacebook Business ManagerSocial Media AnalyticsPersonal Assistant ServicesEmail Management

Quick Stats

Age33 years
English LevelConversational
ID VerificationVerified

Education

Bachelor's Degree

PHILIPPINE WOMENS COLLEGE OF DAVAO

2009 - 2012