Jessica

Virtual Assistant

Jessica

ID Verified
500/mo
Malolos, Bulacan, Philippines
Looking for Part-time
4 hours/day
Availability: US / EU / Asia timezone

Profile Description

As a proactive Virtual Assistant with over 4 years of experience, I specialize in providing high-level support to C-suite leaders and Marketing Executives through a blend of administrative precision and creative strategy. I have a proven track record in managing complex calendars, travel logistics, and recruitment pipelines using tools like LinkedIn Recruiter and Apollo, alongside a strong background in order management, digital marketing, including social media management, graphic design, and v...

Skills & Expertise

AI & Automation

Copy.aiIntermediate
ZapierIntermediate

Content & Writing

Blog WritingIntermediate
CopywritingIntermediate
Email CopywritingIntermediate

Customer Success

Live Chat SupportIntermediate
Ticket ManagementIntermediate
ZendeskIntermediate
LiveChatIntermediate

Data & Analytics

Design & Creative

E-commerce & Marketplace

Marketing & Growth

Real Estate Operations

MLS ManagementIntermediate

Sales & Business Development

Zoho CRMAdvanced
Lead GenerationIntermediate
SalesforceIntermediate

Work Experience

E-commerce Operations & QA Specialist

Freelance

Jan 2021 - Present

Job Responsibilities:

I provide critical operational support for a global beauty brand, ensuring seamless order fulfillment, data compliance, and website integrity. Key Responsibilities: Order Operations & Fulfillment: I manage the end-to-end integration between TikTok Shop and Shopify. This includes exporting high volumes of orders, troubleshooting sync errors through manual Shopify order creation, and ensuring accu...

Email SupportShopifyTikTok ShopShopify PlusInventory ManagementOrder ProcessingOrder FulfillmentKlaviyoAccount Management

Recruitment Administrative Assistant

Culbertson Resources Inc.

Nov 2024 - Aug 2025

Job Responsibilities:

Managed high-volume hiring pipelines using tools like LinkedIn Recruiter, BigBiller, and ZipRecruiter. Handled CRM management, payroll timesheets, background checks, and resume formatting to ensure database accuracy.

Social Media SupportExcel (Advanced)Google Sheets (Advanced)Presentation DesignCanvaCapCutWordPressLinkedIn AdsLinkedIn OptimizationCold Email Outreach

Marketing Virtual Assistant

Radian Generation

Aug 2023 - Apr 2024

Job Responsibilities:

- Assisted in the development and execution of marketing campaigns, including email marketing, website management, social media, and advertising campaigns. - Coordinated and executed marketing events, including trade shows, webinars, and product launches - Managed and maintained social media profiles, including content creation, scheduling, and engagement - I created graphics for events and conf...

SEO Content WritingCopywritingBlog WritingEmail CopywritingEmail SupportProduct DescriptionsSocial Media SupportCanvaCapCutSocial Media Graphics

Executive Virtual Assistant

Crutrask

Oct 2021 - Feb 2024

Job Responsibilities:

I have extensive experience in managing social media accounts. I am responsible for posting daily quotes, promotional content, flyers, sales posts, and holiday posts on popular platforms such as Facebook, LinkedIn, and Instagram. My focus is on maintaining consistency in brand messaging across all social media platforms. Additionally, I have expertise in updating CRMs, managing websites, posting b...

Blog WritingSEO Content WritingEmail CopywritingEmail SupportSocial Media SupportSocial Media GraphicsCanvaCapCutVideo EditingMeta Ads (Facebook/Instagram)

Onboarding Specialist

Sessions

Jun 2021 - Oct 2021

Job Responsibilities:

- I’m responsible for guiding new streamers through the process of setting up and optimizing their live music streaming channel. This involves providing comprehensive support and training to ensure a smooth onboarding experience, fostering a strong relationship with new streamers, and helping them maximize their potential on the platform. - Guide new music streamers through the onboarding process,...

Social Media SupportLive Chat SupportLiveChatSocial Media GraphicsAccount Management

Training and Recruitment Coordinator

GoWireless-Verizon

May 2018 - Jun 2021

Job Responsibilities:

- Responding to escalation emails regarding inquiries about online training, new hire training requirements, technical issues, and more. - Managing travel and hotel arrangements, including booking, expense tracking, communication with hotels and travel agencies, and gathering information from employees. - Overseeing face-to-face and webinar training sessions, monitoring the training needs of new h...

Ticket ManagementEmail SupportExcel (Advanced)Google Sheets (Advanced)Presentation DesignAccount Management

Case Manager

Telstra

Dec 2014 - Jan 2016

Job Responsibilities:

I resolved customer complaints through multiple contact channels. I ensured client care by assessing their needs, creating and tracking care plans, and monitoring progress. I also coordinated team efforts and supervised staff performance.

Email SupportTicket ManagementLiveChat

Live Streaming Editor

ABSCBN

May 2014 - Dec 2014

Job Responsibilities:

- I am responsible for managing and enhancing live video content for online streaming platforms such as YouTube and IwantTV. This role involves editing live broadcasts, ensuring high-quality production, and collaborating with various teams to deliver engaging and seamless streaming experiences. - My tasks include editing live video content in real-time, which involves switching between camera angl...

Quick Stats

Age33 years
GenderFemale
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified
Portfolio
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Certifications

Microsoft Office Excel 2016: Core Data Analysis, Manipulation, and Presentation

Education

Bachelor's Degree

Far Eastern University

2010 - 2014