E-Commerce Virtual Assistant & Customer Supervisor

Irish

ID Verified
1,300/mo
Cebu, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a versatile professional with a diverse skill set, bringing a wealth of experience in Customer Service, E-Commerce, Market Research, and Executive Assistance. In my role as a Customer Service representative, I excel in providing exceptional support, addressing inquiries, and ensuring customer satisfaction. My effective communication skills and problem-solving abilities have contributed to positive customer experiences.

Top Skills

Email Support · 10 yearsFacebook Marketplace · 10 yearsLive Chat Support · 10 yearsPhone Support · 10 yearsTicket Management · 10 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Phone SupportExpert
Email SupportExpert
Ticket ManagementExpert
Technical SupportAdvanced
ZendeskAdvanced
LiveChatAdvanced

Data & Analytics

Data MiningIntermediate
Google Sheets (Advanced)Beginner

Design & Creative

CanvaIntermediate

E-commerce & Marketplace

Facebook MarketplaceExpert
Shopify PlusExpert
Product Listing OptimizationExpert
Order ProcessingExpert
Order FulfillmentExpert
GorgiasExpert
Inventory ManagementExpert
ShopifyAdvanced
TikTok ShopAdvanced
WooCommerceIntermediate
EtsyIntermediate

Human Resources

Candidate SourcingBeginner
RecruitmentBeginner

Marketing & Growth

HubSpotAdvanced
KlaviyoAdvanced

Sales & Business Development

Lead GenerationBeginner
B2C SalesBeginner
SalesforceBeginner
ZoomInfoBeginner
Apollo.ioBeginner

Specialized Skills

Coaching & MentoringAdvanced
Performance ManagementIntermediate

Virtual Assistance & Admin

NotionAdvanced
ClickUpAdvanced
Calendar ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
CalendlyBeginner
Personal Assistant ServicesBeginner
Meeting CoordinationBeginner
Email ManagementBeginner
TrelloBeginner
BasecampBeginner
Monday.comBeginner

Quick Stats

Age29 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
SpanishBasic
ID VerificationVerified