Iris

Business Operations Coordinator

Iris

ID Verified
800/mo
Zamboanga, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I’m a highly organized and dependable Operations Coordinator with hands-on experience supporting daily business operations, administrative processes, customer service, team coordination, reporting, and task management. I specialize in keeping things organized, moving, and on track. Whether it’s managing spreadsheets, updating CRM systems, coordinating with team members, monitoring deadlines, handling customer concerns, organizing information, or following up on important tasks, I make sure noth...

Top Skills

Canva · 5 yearsData Entry · 5 yearsEmail Management · 5 yearsEmail Support · 5 yearsGoogle Sheets (Advanced) · 5 years

Skills & Expertise

Customer Success

Email SupportExpert
Social Media SupportExpert
Live Chat SupportAdvanced
Phone SupportAdvanced
Lead ManagementAdvanced
IntercomAdvanced
ZendeskAdvanced

Data & Analytics

Google Sheets (Advanced)Expert

E-commerce & Marketplace

Inventory ManagementAdvanced
ShopifyIntermediate
EtsyIntermediate
WordPressIntermediate

Finance & Accounting

Payroll ProcessingIntermediate
Financial ReportingIntermediate
QuickBooksBeginner

Human Resources

SOP WritingAdvanced
RecruitmentIntermediate
Technical RecruitingIntermediate
PayrollIntermediate
HR ManagementIntermediate

Marketing & Growth

ChatGPT for MarketingAdvanced
Meta Ads (Facebook/Instagram)Advanced
TikTok GrowthIntermediate
User-Generated ContentIntermediate
Email MarketingIntermediate
ThreadsIntermediate

Real Estate Operations

Real Estate ListingAdvanced
MLS ManagementAdvanced

Sales & Business Development

Lead GenerationAdvanced
Cold Email OutreachAdvanced
SalesforceIntermediate
Zoho CRMIntermediate

Specialized Skills

OnboardingIntermediate

Virtual Assistance & Admin

Data EntryExpert
Email ManagementExpert
Personal Assistant ServicesExpert
Executive Assistant ServicesAdvanced
Research & Information GatheringAdvanced
Document ManagementAdvanced
Calendar ManagementAdvanced
ClickUpAdvanced
CalendlyAdvanced
AsanaAdvanced
Monday.comIntermediate
NotionIntermediate
TrelloIntermediate
BasecampIntermediate
AirtableIntermediate

Design & Creative

CanvaExpert
Social Media GraphicsAdvanced
CapCutIntermediate

Work Experience

Operations Coordinator

U Properties Solution

Mar 2023 - Mar 2025

Key Achievements:

- Supported daily administrative and operational functions for a property services business specializing in roofing, window cleaning, and exterior maintenance - Managed and maintained accurate data across internal systems to support service operations - Handled high-volume client and service-related email communication, ensuring timely and professional responses - Coordinated with team members to ensure smooth workflow and completion of service-related tasks -Identified and resolved discrepancies in data and operational processes - Maintained organized and up-to-date records, including service documentation, to support decision-making

Live Chat SupportEmail SupportPhone SupportSocial Media SupportGoogle Sheets (Advanced)SOP WritingData EntryExecutive Assistant ServicesPersonal Assistant ServicesEmail ManagementDocument ManagementCanvaSocial Media Graphics

Quick Stats

Age31 years
English LevelFluent
ID VerificationVerified