Virtual Assistant, Customer ServiceVirtual Assistant, Customer Service
Glenn
$700
per month
($4/hour)
Profile Description
I am a results-driven Virtual Assistant with over 10 years of experience in administrative support and 6 years in customer service, specializing in delivering efficient, high-quality assistance to clients across various industries. I have hands-on experience using tools such as Zendesk, Gorgias, Shopify, GoHighLevel, and other CRM and project management platforms to streamline operations and enhance customer satisfaction. Known for my proactive approach, strong problem-solving skills, and abilit...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Specialized Skills
AI & Automation
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Marketing & Growth
Real Estate Operations
Sales & Business Development
Work Experience
Virtual Assistant
College AD
Feb 2023 - Mar 2024
Job Responsibilities:
● Creating content about the NCAA ● Data Entry ● Research ● Image editing ● Social Media Management ● The tools we use are G Suite, Trello, Slack, Chat GPT, Google Bard, Fluxguard, Airtable, and Signal.
Virtual Assistant
LEVO Oil
Feb 2022 - Jun 2022
Job Responsibilities:
● Reports (Sales, Inventory, Spends, and Organic Traffic) ● Email Support (Gorgias) ● Research ● Video Editing ● Social Media Management ● The tools we use are Gorgias, Stella, G Suite, Shopify, Amazon, ShareASale, Attentive, Klaviyo, Google Analytics, Asana, Pinterest, Facebook, Instagram, etc TikTok, and MS Excel.
Video and Image Editor
Mickie Cioccia
Sep 2021 - Nov 2021
Job Responsibilities:
Video and Image Editing (Filomora, Canva, and [link hidden]) . Creating Brochures . Research . Real Estate Listing
Technical Support Representative
VIRTOREN
Feb 2019 - Mar 2020
Job Responsibilities:
● Live Chat Support (Zendesk) ● Email Support (Zendesk)