Jackline

Virtual Assistant

Jackline

ID Verified
500/mo
Nairobi, Kenya
Looking for Part-time
4 hours/day
Availability: EU timezone

Profile Description

Results-driven Virtual Assistant with 4+ years of experience delivering high-level administrative support to C-suite executives and international teams. Proven expertise in managing complex calendars across multiple time zones, coordinating international travel, and streamlining executive operations. Skilled at stakeholder engagement, CRM management, and project coordination with a track record of improving team efficiency and ensuring seamless business operations.

Top Skills

B2B Sales · 4 yearsB2C Sales · 4 yearsCold Email Outreach · 4 yearsLead Generation · 4 yearsNegotiation · 4 years

Skills & Expertise

AI & Automation

ZapierBeginner
Prompt EngineeringBeginner

Content & Writing

Editorial Calendar ManagementIntermediate
SEO Content WritingBeginner
Creative WritingBeginner

Customer Success

Phone SupportIntermediate
Live Chat SupportIntermediate
Email SupportIntermediate
Social Media SupportIntermediate
Ticket ManagementIntermediate
Technical SupportIntermediate
LiveChatIntermediate
ZendeskBeginner

Data & Analytics

Google Sheets (Advanced)Intermediate

Design & Creative

CanvaIntermediate
Adobe PhotoshopBeginner
Presentation DesignBeginner
CapCutBeginner

E-commerce & Marketplace

Inventory ManagementIntermediate
DropshippingIntermediate
Order ProcessingIntermediate
Product Listing OptimizationIntermediate
Order FulfillmentIntermediate
ShopifyBeginner

Finance & Accounting

BookkeepingBeginner

Marketing & Growth

SEO (Technical & Content)Beginner
Email MarketingBeginner
Google AdsBeginner
Content StrategyBeginner
Instagram GrowthBeginner
Social Media AnalyticsBeginner
TikTok GrowthBeginner
Community ManagementBeginner
HubSpotBeginner
Hootsuite/BufferBeginner

Real Estate Operations

MLS ManagementBeginner
AirbnbBeginner
Review & Reputation ManagementBeginner
VrboBeginner

Sales & Business Development

B2C SalesAdvanced
B2B SalesAdvanced
Lead GenerationAdvanced
Cold Email OutreachAdvanced
NegotiationAdvanced
Sales PresentationsAdvanced
SalesforceAdvanced
Account ManagementIntermediate
Cold CallingBeginner

Work Experience

Virtual Assistant

International Client

Jul 2023 - Jul 2025

Key Achievements:

Delivered comprehensive executive support to CEOs, directors, and entrepreneurs across diverse industries in the U.S., Europe, and Asia. Orchestrated complex calendar management and scheduling across multiple time zones, ensuring optimal time utilization and zero scheduling conflicts. Coordinated end to end international travel arrangements including itineraries, visa applications, accommodation bookings, and ground transportation. Produced high-quality business documentation including reports, proposals, presentations, and executive meeting briefs. Managed stakeholder relationships by overseeing executive inboxes, prioritizing communications, and preparing briefing materials for key meetings. Led project coordination efforts by tracking critical deadlines, following up on deliverables, and maintaining accurate CRM records. Streamlined administrative processes to improve workflow efficiency and enhance executive productivity.

SEO Content WritingPhone SupportTicket ManagementPrompt EngineeringEditorial Calendar ManagementCreative WritingEmail SupportTechnical Support

Quick Stats

Age32 years
English LevelFluent
ID VerificationVerified