Eva

Executive Virtual Assistant

Eva

ID Verified
2,000/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Highly organized virtual assistant, proficient in CRM systems and virtual communication tools with 9 years experience in providing comprehensive administrative support to senior executives. Expertise in calende Dedicated to delivering exceptional service for remote international clients. management, travel coordination, meeting preparation and confidential correspondence. Proven ability to streamline operation, manage complex schedules and enhance executive productivity. Dedicated to delivering ...

Skills & Expertise

Customer Success

Data & Analytics

Design & Creative

CanvaExpert
CapCutAdvanced

E-commerce & Marketplace

Human Resources

Candidate SourcingIntermediate
RecruitmentIntermediate
HR ManagementIntermediate
Policy WritingIntermediate
SOP WritingIntermediate

Sales & Business Development

Cold CallingIntermediate

Specialized Skills

Work Experience

Executive Virtual Assistant

Freelancer

Jul 2021 - Present

Job Responsibilities:

▸ Handle email management, filtering and responding to messages and calls on behalf of executives ▸ Prepare and edit reports, presentations and correspondence for executive review ▸ Organise and facilitate virtual meeting including agenda preparation and minute taking ▸ Maintain accurate records of client interactions in CRM systems ▸ Coordinate with internal teams to ensure timely service deliver...

Email SupportExcel (Advanced)Phone SupportCanvaGumroadGoogle Sheets (Advanced)Candidate SourcingRecruitmentHR ManagementEmail Marketing

Executive Administrative Coordinator

Lumen Crest College

Jan 2019 - May 2021

Job Responsibilities:

▸ Responded to walk-in, phone, and email inquiries about courses and policies ▸ Handled complaints and escalated issues to ensure timely resolution ▸ Managed appointment calendars for faculty and administrative offices ▸ Guided students through tuition payment processes and issued receipts ▸ Supported financial department with data entry and document verification ▸ Assisted in exam invigilation en...

Email SupportExcel (Advanced)Phone SupportGoogle Sheets (Advanced)CanvaInventory ManagementOnboardingCalendlyAsanaEmail Management

Procurement and Logistics Coordinator

Nakitongo Contractors Limited

Dec 2015 - Dec 2018

Job Responsibilities:

▸ Scheduled and facilitated delivery of supplies to client locations ▸ Reviewed purchase order claims and contracts for policy conformance ▸ Managed daily routes and schedules of shipments and deliveries ▸ Maintained and reviewed records of purchases and items in stock ▸ Negotiated contracts and sourced suppliers on behalf of the organization ▸ Prepared budgets, cost analyses, and inventory report...

Excel (Advanced)Phone SupportGoogle Sheets (Advanced)Inventory ManagementOrder ProcessingOnboardingNegotiationPerformance ManagementCalendlyMeeting Coordination

Customer Service Representative

Njemta Intercommunity

Apr 2012 - Feb 2014

Job Responsibilities:

▸ Communicated courteously with customers by telephone, email, and face-to-face ▸ Investigated and solved complex customer problems and complaints ▸ Analyzed statistics to determine the level of customer service provided ▸ Performed data entry, file management, and record keeping tasks ▸ Assisted in training new representatives on customer service protocols ▸ Handled major incidents such as securi...

Email SupportPhone SupportExcel (Advanced)Google Sheets (Advanced)

Quick Stats

Age34 years
GenderFemale
English LevelConversational
ID VerificationVerified

Certifications

Computer Applications
Management Information Systems
Chartered Institute of Logistics Training
Certified Nurse Assistant
Non Emergency Medical Transport Dispatcher

Education

Bachelor's Degree

Mount Kenya University

2015 - 2018

Certificate

JKUAT

2012 - 2014